Improving Applicant Conversion Rates

Written by: Lorrie Howard, Horizon Point Consulting We recently switched dentist offices. With three boys I always try to schedule their appointments at the same time and that normally means being handed a clipboard loaded with forms; one set for each child. To my surprise, when I walked up to the receptionist to sign in, she asked me to look at a computer screen on the counter and “fill out” their paperwork. On each screen, the information was pre-filled. All I had to do was make sure it was correct and click through the screens, then use an electronic signature

3 Things to Do When You’re NOT Looking to Make a Career Move

Written by: Taylor Simmons, Horizon Point Consulting HR professionals know the War for Talent is real. So, what does that mean for individuals who are comfortable in their current jobs? It’s simple; don’t get too comfortable. I received a call from a colleague once who said a hiring manager had reached out to her about me. Apparently, she had seen our connection on LinkedIn and asked if she thought I might be interested in a job. I wasn’t even looking, but was offered an opportunity that turned out to be enjoyable contract work and nice supplemental income. Now more than

Leaders Should Be Learners

Guest blog written by: Steve Graham The Commitment: Leaders set the tone for an organization.  They must be agile in their responses to the ever-changing marketplace and business climate.  Leaders are charged with growing organizations, and learning is a part of the growth process. Learning can take various shapes within an organization.  It can be organic, formalized, personalized, or on-demand.  Whatever the shape, learning needs to be part of a leader’s commitment to improve both personally and professionally.   One big lesson of learning is how to use failure.  The old saying, “Failure is not an option”, is not realistic.  Even

Dealing With the Disgruntled

Written by: Lorrie Howard, Horizon Point Consulting  I recently received an email from a company (hoping to sell me their services) that included an article on “resignation violence” and told the story of an employee who went in to HR to resign her position and ended up attacking the HR representative. Data from the U.S. Bureau of Labor Statistics indicates that while workplace violence by co-workers is relatively low, it is on the rise. During my career, there are a few situations that come to mind when I was concerned about going in to a meeting or became concerned during

What If You Were Mystery Shopped?

Guest blog written by: Lorrie Howard, Horizon Point Consulting  One of my clients is a small retail chain in North Alabama. Each month I send out an email communication to their store managers and I always include an article that I feel is relevant to their business to give them some food for thought. This month the topic was “If your store were mystery shopped, would you pass?” and the article included a sample mystery shop survey that has 35 questions. I challenged them to “shop” their own store and be brutally honest in their answers. Would they pass the

Leaders, Expect the Unexpected!

Guest blog written by: Lorrie Howard, Horizon Point Consulting  “Expect the unexpected.” -Zig Zigler During a recent hike on Rainbow Mountain with my three boys and two dogs, I was gently reminded that even when you expect the unexpected, you can be caught off guard. Multiple times during our hike when my oldest was leading the way, I reminded him to go slow and watch out for snakes. Then about half way through the hike we stopped to take a break. The boys sat down on a large rock and I sat down about ten feet ahead of them. Almost

Marketing Your Core Values and Culture

Guest blog written by: Lorrie Howard, Horizon Point Consulting How does your company market your core values and culture? What do candidates see when they look at your website? Are your values and culture emphasized during the hiring process? 76% of candidates want details on what makes the company an attractive place to work. (Glassdoor survey, October 2014) Nearly 80% of Millennials look for people and culture fit with employers, followed by career potential. (Collegefeed, March 2014) 77% of job seekers go to Company Websites to look for jobs. (Gallup State of the American Workplace Report 2017) If you’re not

Consider Cultural Contribution when Hiring

Guest blog written by: Lorrie Howard, Horizon Point Consulting  “Don’t let your organization become a cultural museum. Stop emphasizing culture fit; start valuing culture contribution.” – Adam Grant, author of Originals During a recent phone interview I had a candidate ask me how the organization I was recruiting for (who is currently going through a rapid growth period) planned to keep their culture intact as they grow. I explained that the company goes to great lengths to ensure that they are not only hiring the candidate with the right skills, but also the candidate who will best help to carry

Mental Health in the Workplace… What Can You Do?

Guest blog written by: Lorrie Howard, Horizon Point Consulting Recently I talked about authenticity during employee hardships. With recent events in the news, including the deaths of Kate Spade and Anthony Bourdain, I wanted to dive deeper into how employers can help employees in need. Mental health is an ever-growing concern in our nation. According to the National Alliance on Mental Illness: Approximately 1 in 5 adults (43.5 millions) in the U.S. experience mental illness in a given year. One in 25 of those Americans suffer a serious mental illness in a given year that substantially interferes with or limits

Your Title Should Not Define You

Guest blog written by: Steve Graham Job titles serve a purpose. Titles identify roles and responsibilities within an organization.  They should not define who you are. Many of my coaching clients have enjoyed successful careers, but they desire to make a change.  Too often, my clients are defined by their title and this makes it harder for them to make the desired change.   For example, a top performing sales professional may identify as, “only a sales person”, without understanding who they truly are.  What makes them a top sales performer is more about who they are than a title. What