If You’re Not Onboard, Get Off the Ship!

Written by: Lorrie Coffey, Horizon Point Consulting The best piece of advice I heard at the recent SHRM19 National Conference came from Cy Wakeman’s session “Business Readiness: Ensuring Our Teams are Ready for What’s Next.” As a consultant, I spend a great deal of my time helping organizations navigate change, from determining what change is needed to creating the roadmap of how to accomplish the change to how to get employee buy-in. The hardest part is often getting employees on board, helping them understand the need for change and addressing their resistance. The current change management process caters too much

Leadership Reminders From my Night in O’Hare

Written by: Lorrie Coffey, Horizon Point Consulting  Things don’t always go as planned.  After a great week at SHRM19 in Las Vegas, I planned to be back in the comforts of my own home Wednesday night. But thanks to bad weather and a missed connection, I spent the night at Chicago O’Hare Airport. I was exhausted and just wanted to get home. But what could have been a miserable experience turned out to be an adventure. And as I sit here watching the sun come up over Chicago, waiting for my flight home, I’m reminded of a few leadership lessons. 

Put Your Phone Away: The 1 Best Piece of Advice for Today’s Adults and Teens?

I’ve been asked to speak to a group of high school student leaders this week.  I’m always open to almost any topic the organizers want me to cover that I have expertise in.  In this case, what started off as a talk about communication skills morphed into talking about building confidence. The adult leader said that she felt as though this was a challenge for most youth of today.   I see this point and also see where there are a variety of factors contributing to it. One factor that I see related to both challenges in communication skills and confidence is the

4 Main Sources to Get Wage Data

I hope to see you at #SHRM19 next week!  If you are attending, stop by and see me at 10:45 am on Tuesday in Westgate Ballroom A for my session – “Do You Need to Raise Your Wages:  A Step-by-Step Guide for Evaluating Your Wage Practices”.   If you can’t make it, one of the most important steps in this process is to get good market data.  Where do you find this?  First: Contact your local Chamber of Commerce and/or Economic Development Entity and see if they do a local or regional wage survey that you can participate in and/or purchase.  Most communities do

Create Insights Instead of Giving Feedback

“….But the most helpful advice is not a painting. It is instead a box of paints and a set of brushes. Here, the best team leaders seem to say, take these paints, those brushes, and see what you think you can do with them. What do you see, from your vantage point? What picture can you paint?” from Nine Lies About Work A few weeks ago, we talked about how neuro research shows us that for learning to happen, insights have to be created. We talk a lot about giving and receiving feedback in the workplace and how necessary it

The Essentials of Professional Development

Written by: Steve Graham As a coach, I often work with clients who are needy for knowledge.  They desire to grow professionally and often feel stuck in their current work environment.  It is no secret that when an organization values developing their people, the benefits for both the employee and organization are numerous.  The benefits often include: lower turnover, increased engagement, and a smarter workforce. Professional development goes beyond cookie-cutter training programs.  It involves a deeper commitment to learning. Learning can take various shapes within an organization. It can be organic, formalized, personalized, or on-demand.  Whatever the shape, the approach

5 Ideas for Retaining Talent in a Tough Labor Market

Most HR professionals and business leaders today are concerned about finding and keeping talent.  If you are going to focus on one, I’d suggest you start first by focusing on retaining talent. Broadly, the best way to retain talent is to create an environment where people have key needs met. These needs are described in Daniel Pink’s book Drive. They are 1) The need to direct their own lives 2) The desire to do better for ourselves and our world 3) To learn and create new things. But given these three things, what are some practices that can actually be

Why Attendance Occurrence Programs are Bad for Business

Written by: Lorrie Coffey, Horizon Point Consulting In 2003 I got one of those calls every child dreads. My mother was in the hospital and being rushed into emergency surgery. Turned out she had an allergic reaction to a medication and it almost killed her. She was at work when she started to notice something wasn’t right and within a matter of a couple of hours, her hands swelled up so much that she had to have emergency surgery to cut her hands open to relieve the pressure. She ended up with Stevens-Johnson Syndrome and was in the Intensive Cardiac

3 Ways to Create Insights for Learning

“Mom, I made a connection!” we hear our son say quite frequently now. We didn’t teach him about “connections” so someone at school must be talking about paying attention to be able to make connections between information and learning. For example, a couple of weeks ago they read a book about Rosie an Engineer and then “engineered” a plane to see if it would fly.    He loved it- the building the plane part, not the reading ☺ This past weekend, he was playing in the front yard and came running in. “Mom, Mom! Come outside, I need to show you

5 Things To Consider in Pursuing Passion in Work

I always seem to get the best insights into my children’s minds from the front seat of the car when they don’t think I’m listening.  It usually comes in the form of backseat dialogue between themselves and a friend. One particular day driving to baseball practice, a friend of my son’s was with us and he out of the blue stated, “I want to be a lawyer when I grow up.” My son responded, “Why?” “So I can make a bunch of money,” he said. I guess my son saw this as an invitation to declare what he wanted to