1 Great Way to Grow in Your Interpersonal Skills

Interpersonal skills are a distinguishing factor in what makes people successful.  I’m not talking about us all needing to be extraverts, I’m talking about us being able to understand ourselves and others and relate to people in a way that builds connections and relationships.  Many people refer to this as emotional intelligence.  I often hear employers talk about how job candidates’ interpersonal skills are lacking.  Components of this include poor communication skills, low self-awareness, inability to control emotions and to read and respond to emotion in others.  Many cite the constant connection to technology leading to the demise of strong

Productivity from Patience

Note: This is the first of a two-part post on the value of abiding in patience in order to achieve the best kind of learning. The value is described here, whereas how to do it is contained in the second post here.  Patience is not one of my virtues. And oftentimes, the world reinforces what seems to be the need for it not to be. Get it done and get it done fast so you can get more done is often the mantra whether we consciously or unconsciously preach this to ourselves or hear it from others.  And we are

4 Tips to Help You Delegate Learned from Grocery Delivery

Publix grocery delivery has changed my life!  Well maybe that is an exaggeration but discovering how easy and beneficial this is at nine months pregnant is a game-changer.  If you haven’t tried it (or another type of grocery delivery service) I suggest you do.  It is saving me at least two hours weekly prepping for the grocery store, going to the grocery store, shopping, and then unloading all groceries.    It’s delegating a task that you can’t create (or are the best person to create) value from at its finest.  It’s what millionaires do. The best kind of delegating.   Leadership is

Who Is Your Successor?

Written by: Jillian Miles, Horizon Point Consulting How many people do you know that have left a job or stepped down from a volunteer leadership position, regardless of the reason? Have you ever been that person? I have. Let’s talk about it.  Every day, organizations find themselves with a newly empty desk chair. Responsibilities unassigned. Balls dropped. Projects unfinished. On average, that chair sits empty for 40-60 days, depending on which report you read. Think about your own organization. Do you know your “time to fill”? With the talent market like it is right now, your time to fill may

If You’re Not Onboard, Get Off the Ship!

Written by: Lorrie Coffey, Horizon Point Consulting The best piece of advice I heard at the recent SHRM19 National Conference came from Cy Wakeman’s session “Business Readiness: Ensuring Our Teams are Ready for What’s Next.” As a consultant, I spend a great deal of my time helping organizations navigate change, from determining what change is needed to creating the roadmap of how to accomplish the change to how to get employee buy-in. The hardest part is often getting employees on board, helping them understand the need for change and addressing their resistance. The current change management process caters too much

Leadership Reminders From my Night in O’Hare

Written by: Lorrie Coffey, Horizon Point Consulting  Things don’t always go as planned.  After a great week at SHRM19 in Las Vegas, I planned to be back in the comforts of my own home Wednesday night. But thanks to bad weather and a missed connection, I spent the night at Chicago O’Hare Airport. I was exhausted and just wanted to get home. But what could have been a miserable experience turned out to be an adventure. And as I sit here watching the sun come up over Chicago, waiting for my flight home, I’m reminded of a few leadership lessons. 

Put Your Phone Away: The 1 Best Piece of Advice for Today’s Adults and Teens?

I’ve been asked to speak to a group of high school student leaders this week.  I’m always open to almost any topic the organizers want me to cover that I have expertise in.  In this case, what started off as a talk about communication skills morphed into talking about building confidence. The adult leader said that she felt as though this was a challenge for most youth of today.   I see this point and also see where there are a variety of factors contributing to it. One factor that I see related to both challenges in communication skills and confidence is the

4 Main Sources to Get Wage Data

I hope to see you at #SHRM19 next week!  If you are attending, stop by and see me at 10:45 am on Tuesday in Westgate Ballroom A for my session – “Do You Need to Raise Your Wages:  A Step-by-Step Guide for Evaluating Your Wage Practices”.   If you can’t make it, one of the most important steps in this process is to get good market data.  Where do you find this?  First: Contact your local Chamber of Commerce and/or Economic Development Entity and see if they do a local or regional wage survey that you can participate in and/or purchase.  Most communities do

Create Insights Instead of Giving Feedback

“….But the most helpful advice is not a painting. It is instead a box of paints and a set of brushes. Here, the best team leaders seem to say, take these paints, those brushes, and see what you think you can do with them. What do you see, from your vantage point? What picture can you paint?” from Nine Lies About Work A few weeks ago, we talked about how neuro research shows us that for learning to happen, insights have to be created. We talk a lot about giving and receiving feedback in the workplace and how necessary it

The Essentials of Professional Development

Written by: Steve Graham As a coach, I often work with clients who are needy for knowledge.  They desire to grow professionally and often feel stuck in their current work environment.  It is no secret that when an organization values developing their people, the benefits for both the employee and organization are numerous.  The benefits often include: lower turnover, increased engagement, and a smarter workforce. Professional development goes beyond cookie-cutter training programs.  It involves a deeper commitment to learning. Learning can take various shapes within an organization. It can be organic, formalized, personalized, or on-demand.  Whatever the shape, the approach