Open the Door- Literally

It is 5:34 in the morning, and I am opening my front door to welcome a 17-year-old from Costa Rica.  She’s seen her parents and brother off at the airport to return home, but she is staying. She will be living with us for almost three months.   We first met her when she was a sweet seven-year-old who spoke better English than I will ever speak Spanish. Over the course of ten years, we’ve grown to love her family and the prison ministry work they do in Costa Rica. On our trip to Costa Rica last summer to visit, she

Effective Delegation: Closed Doors Lead to Open Ones

As we begin our series on the theme for the year, “Open the Door”, we realized it was important to also consider that in order to open doors, you also need to know how to close them.  The first step in effective delegation is to identify where closing a door for one person or organization is opening one for another.  As we sat around a table brainstorming our 2024 theme at our annual company retreat, we realized we were all in somewhat of a state of transition and so were many of our clients.   We often work with people, organizations,

Why Appreciation in the Workplace Matters

Remember Mary Ila’s take on “How to Be Authentic with Your Appreciation at Work”? We reference Chapman & White all the time in training and coaching with our clients. To celebrate Valentine’s Day with full hearts in the workplace, we’re bringing you an early look at the new updated version of The 5 Languages of Appreciation in the Workplace.  We subscribe to the newsletter from Appreciation at WorkTM and got one of the first announcements of the new, post-COVID research on professional appreciation. Right away, I asked the team if we could do a blog about it. New research!? Yes!

Let’s Move Away from Cowardly Leadership in 2024

I can’t think of one person I know that loves conflict. Let’s be honest, it’s uncomfortable. However, conflict is a crucial part of leadership. And there are ways to address conflict that provides growth to everyone involved in the situation. Last year, I had more conversations than I can count about cowardly leadership. These were not necessarily with HPC clients, but with people in general – family members, friends, colleagues, etc. As I write this post, I want to reflect on leaders I’ve encountered in my career, ones who avoided conflict at all costs. I’ll also offer tips for moving

Let’s Get Ready to Rumble! (Embrace the Suck)

Lorrie kicked off our series on Daring Leadership with her post Braving Trust and Vulnerability. Last week, Jillian discussed How to Be Perfect (Or Not) and the effect it has on Armored vs. Daring Leadership. This week I have the pleasure of presenting the topic of rumbling with vulnerability. I am going to need you to take a pause, a deep breath and embrace the suck. Wait, did she just say embrace the suck? Why yes, she did. How else can you describe the feeling of being naked in a room full of people while you bare your soul? In