Preparing for the Worst: Business Continuity Planning

Written by: Lorrie Howard, Horizon Point Consulting Hurricane Florence had residents and businesses along the East Coast scrambling to prepare for what could have been a catastrophic event. Even though the storm was downgraded, it still had a major impact on some areas hit. My mother, who lives in Northern Virginia, found it hilarious when I called her and made her go down the storm preparation checklist: Non-perishable food? Check. Flashlights and batteries? Check. Candles and matches? Check. Bottled water? Check. Of course she had each item, but I had to make sure just for my own peace of mind.

Bullying Doesn’t Just Happen at School: Workplace Bullying

Written by: Lorrie Howard, Horizon Point Consulting I recently saw an article about a nine year old boy in Denver who took his own life after being bullied during his first four days of school. My youngest son is eight and I can’t imagine him ever feeling like his only choice is suicide. When my oldest was in elementary school he was bullied by another child at his daycare. While he has always been a very headstrong child, the bullying continued to the point where he had put up with enough. Together we sat down with his martial arts instructor,

A Terrible Answer to an Interview Question

Written by: Taylor Simmons, Horizon Point Consulting I recently conducted an interview with a job candidate for one of our clients. During the session, the young lady answered all of the questions perfectly. As the conversation was coming to a close, I had one final question. I asked, “Why did you make the transition from your last position to your current one?” The resume was stellar, the interview had gone well so far, but her answer allowed me to easily make the decision to not recommend her for a call back. Her answer, you ask? “I was just late too

7 Steps to Know if Workers’ Compensation Carrier Working for You

Written by: Lorrie Howard, Horizon Point Consulting Workers’ Compensation is designed to provide medical coverage and lost time coverage to employees who are injured on the job or develop a work-related illness as a result of the work environment.  Unfortunately, determining if an injury or illness is work-related isn’t always easy for physicians to do. During a recent visit to a client, she asked me how to handle a claim situation that she had in which the attending doctor couldn’t determine if the injury was work related. She said that she felt as though their carrier was approving all claims,

Improving Applicant Conversion Rates

Written by: Lorrie Howard, Horizon Point Consulting We recently switched dentist offices. With three boys I always try to schedule their appointments at the same time and that normally means being handed a clipboard loaded with forms; one set for each child. To my surprise, when I walked up to the receptionist to sign in, she asked me to look at a computer screen on the counter and “fill out” their paperwork. On each screen, the information was pre-filled. All I had to do was make sure it was correct and click through the screens, then use an electronic signature

3 Things to Do When You’re NOT Looking to Make a Career Move

Written by: Taylor Simmons, Horizon Point Consulting HR professionals know the War for Talent is real. So, what does that mean for individuals who are comfortable in their current jobs? It’s simple; don’t get too comfortable. I received a call from a colleague once who said a hiring manager had reached out to her about me. Apparently, she had seen our connection on LinkedIn and asked if she thought I might be interested in a job. I wasn’t even looking, but was offered an opportunity that turned out to be enjoyable contract work and nice supplemental income. Now more than

Leaders Should Be Learners

Guest blog written by: Steve Graham The Commitment: Leaders set the tone for an organization.  They must be agile in their responses to the ever-changing marketplace and business climate.  Leaders are charged with growing organizations, and learning is a part of the growth process. Learning can take various shapes within an organization.  It can be organic, formalized, personalized, or on-demand.  Whatever the shape, learning needs to be part of a leader’s commitment to improve both personally and professionally.   One big lesson of learning is how to use failure.  The old saying, “Failure is not an option”, is not realistic.  Even

Dealing With the Disgruntled

Written by: Lorrie Howard, Horizon Point Consulting  I recently received an email from a company (hoping to sell me their services) that included an article on “resignation violence” and told the story of an employee who went in to HR to resign her position and ended up attacking the HR representative. Data from the U.S. Bureau of Labor Statistics indicates that while workplace violence by co-workers is relatively low, it is on the rise. During my career, there are a few situations that come to mind when I was concerned about going in to a meeting or became concerned during

What If You Were Mystery Shopped?

Guest blog written by: Lorrie Howard, Horizon Point Consulting  One of my clients is a small retail chain in North Alabama. Each month I send out an email communication to their store managers and I always include an article that I feel is relevant to their business to give them some food for thought. This month the topic was “If your store were mystery shopped, would you pass?” and the article included a sample mystery shop survey that has 35 questions. I challenged them to “shop” their own store and be brutally honest in their answers. Would they pass the

Leaders, Expect the Unexpected!

Guest blog written by: Lorrie Howard, Horizon Point Consulting  “Expect the unexpected.” -Zig Zigler During a recent hike on Rainbow Mountain with my three boys and two dogs, I was gently reminded that even when you expect the unexpected, you can be caught off guard. Multiple times during our hike when my oldest was leading the way, I reminded him to go slow and watch out for snakes. Then about half way through the hike we stopped to take a break. The boys sat down on a large rock and I sat down about ten feet ahead of them. Almost