Written by: Lorrie Coffey, Horizon Point Consulting Things don’t always go as planned. After a great week at SHRM19 in Las Vegas, I planned to be back in the comforts of my own home Wednesday night. But thanks to bad weather and a missed connection, I spent the night at Chicago O’Hare Airport. I was exhausted and just wanted to get home. But what could have been a miserable experience turned out to be an adventure. And as I sit here watching the sun come up over Chicago, waiting for my flight home, I’m reminded of a few leadership lessons.
Written by: Lorrie Coffey, Horizon Point Consulting I once put on about 30 articles of clothing in a matter of a couple of minutes. My team won. I once had to build a wooden tower while blindfolded and being instructed by others what to do. My team lost. I did these things (and many more) at a previous employer where we had morning meetings and every Friday was Fun Friday. We’d forego the regular meeting content of financials, project updates, and announcements every Friday morning to have fifteen minutes of fun. It was the weekly meeting everyone looked forward to
Written by: Lorrie Coffey, Horizon Point Consulting “If at first you don’t succeed, try, try, try again.” During a recent conversation with a client, he raised a concern about his leadership team expecting him to make every decision. The previous leadership set that expectation, but he wants to empower his team to make decisions they are capable of making. The conversation reminded me of when my children were younger and learning new skills, like riding a bike. My youngest is very headstrong and lacks patience (he doesn’t take after his mother at all). If he doesn’t get it right the
Written by: Lorrie Coffey, Horizon Point Consulting The end of the school year brings final exams, award ceremonies, parties, and best of all, summer. My boys have been counting down the days. And with their countdown comes the usual question I face every year. “What are we doing this summer?” I always try to do fun things with them throughout the summer that they will each enjoy. But with three boys ranging from 9 to 15, that’s not always easy. Their interests don’t always match up. What my nine-year-old finds thrilling, my fifteen-year-old finds more boring than watching paint dry.
Written by: Steve Graham As a coach, I often work with clients who are needy for knowledge. They desire to grow professionally and often feel stuck in their current work environment. It is no secret that when an organization values developing their people, the benefits for both the employee and organization are numerous. The benefits often include: lower turnover, increased engagement, and a smarter workforce. Professional development goes beyond cookie-cutter training programs. It involves a deeper commitment to learning. Learning can take various shapes within an organization. It can be organic, formalized, personalized, or on-demand. Whatever the shape, the approach
Written by: Lorrie Coffey, Horizon Point Consulting My first job in HR was with a Professional Employer Organization (PEO) in Virginia. It was a great opportunity for me to learn about the HR field very quickly and I loved it. But there was one thing I absolutely hated about my job, and that was having to terminate employees over the phone. We managed clients in the 48 continental states and whenever a client needed to terminate an employee, that task fell to me. Imagine a manager half way across the country pulling an employee into an office and saying “I
Written by: Lorrie Coffey, Horizon Point Consulting In 2003 I got one of those calls every child dreads. My mother was in the hospital and being rushed into emergency surgery. Turned out she had an allergic reaction to a medication and it almost killed her. She was at work when she started to notice something wasn’t right and within a matter of a couple of hours, her hands swelled up so much that she had to have emergency surgery to cut her hands open to relieve the pressure. She ended up with Stevens-Johnson Syndrome and was in the Intensive Cardiac
Written by: Lorrie Coffey, Horizon Point Consulting “Before companies can start to think about their succession plans, they have to understand their jobs.” – Sharlyn Lauby, President of ITM Group, Inc. For the past few weeks I’ve been focused on helping a client complete a People Review of their top talent and outline their succession plan. Each April they complete the People Review, evaluating their top talent on the areas of performance and potential, risk of leaving the organization, and mobility within the organization. In working through this process with them, I’ve discovered that for most of their key employees,
Picture this: There is an employee at your company that you’ve had multiple complaints against. They treat other employees with a total lack of respect and maybe even the treat customers the same way. They have created a hostile work environment in which other employees dread having to work with them, go out of their way to avoid them both in their tasks and just around the office in general, and customers refuse to deal with them. But they are one of your company’s top performers or they have a knowledge base that no one else in your company has.
Written by: Taylor Simmons, Horizon Point Consulting This time of year is always crazy busy with upcoming graduation and new beginnings for recent grads. Job search is on the top of their lists. I often get inquiries about resumes, cover letters & job search strategies in the spring. So, I thought a blog post addressing secrets for the job search would be timely. But first, I want to share a quick story. A couple of months ago, I worked with a client who was approaching college graduation. She was a treat to work with; she had a wonderful attitude, great