Why Attendance Occurrence Programs are Bad for Business

Written by: Lorrie Coffey, Horizon Point Consulting In 2003 I got one of those calls every child dreads. My mother was in the hospital and being rushed into emergency surgery. Turned out she had an allergic reaction to a medication and it almost killed her. She was at work when she started to notice something wasn’t right and within a matter of a couple of hours, her hands swelled up so much that she had to have emergency surgery to cut her hands open to relieve the pressure. She ended up with Stevens-Johnson Syndrome and was in the Intensive Cardiac

Is Your Organization Prepared for the Future?

Written by: Lorrie Coffey, Horizon Point Consulting “Before companies can start to think about their succession plans, they have to understand their jobs.” – Sharlyn Lauby, President of ITM Group, Inc. For the past few weeks I’ve been focused on helping a client complete a People Review of their top talent and outline their succession plan. Each April they complete the People Review, evaluating their top talent on the areas of performance and potential, risk of leaving the organization, and mobility within the organization. In working through this process with them, I’ve discovered that for most of their key employees,

Are Your Top Employees Also Your Most Toxic?

Picture this: There is an employee at your company that you’ve had multiple complaints against. They treat other employees with a total lack of respect and maybe even the treat customers the same way. They have created a hostile work environment in which other employees dread having to work with them, go out of their way to avoid them both in their tasks and just around the office in general, and customers refuse to deal with them. But they are one of your company’s top performers or they have a knowledge base that no one else in your company has.

Secrets of the Job Search for Recent Graduates

Written by: Taylor Simmons, Horizon Point Consulting This time of year is always crazy busy with upcoming graduation and new beginnings for recent grads. Job search is on the top of their lists. I often get inquiries about resumes, cover letters & job search strategies in the spring. So, I thought a blog post addressing secrets for the job search would be timely. But first, I want to share a quick story. A couple of months ago, I worked with a client who was approaching college graduation. She was a treat to work with; she had a wonderful attitude, great

Creating a Teaching Culture

Written by: Lorrie Howard, Horizon Point Consulting My twelve-year-old son had his first experience with interviewing this week. He is applying to a special program for high school and as part of the application process he had to participate in a panel interview with members of the program administration. Naturally, he was nervous. Luckily the interview was scheduled on very short notice so he didn’t have too much time to overthink it. As I sat in the waiting area with him and his best friend before their interviews, I put on my recruiter hat and gave them some basic interviewing

What Does Your Candidate Experience Say About Company Culture?

I follow a number of HR groups online. It’s a great way to expand my HR knowledge, see how different companies manage their HR functions, as well as to share my own knowledge and experiences with others. Recently, while scanning through one Facebook group, I came upon a question that stood out. “Do you think it’s ok that managers are consistently late for interviews and leave candidates waiting for 15-20 minutes?” Reading through the comments, many respondents addressed the base issue- No, you shouldn’t make a habit of being late for interviews. But none addressed the impact that doing so

What does Culture have to do with a Job Fair?

Written by: Taylor Simmons, Horizon Point Consulting A friend of mine once shared with me a story of leaving a job to pursue one that seemed like a great opportunity. Soon after taking the new job, she discovered the culture was a nightmare. The company owner had terrible temper and was not necessarily following appropriate guidelines for the business they were in. Needless to say, it was not a culture fit for her and she moved on to find another job. When determining your next career move, culture should definitely be a considering factor. In the next few weeks, we

Do Meetings Negatively Impact Productivity?

Last week, during a meeting with a client’s leadership team, we got on the topic of just how much time they spend each week in meetings. One of the managers told me that meetings take up about five to six hours of his day, every day! That only leaves him two hours to get his work accomplished. When I asked him to tell me about his meetings, his list went something like this: 8 AM- Meeting with team 1 to discuss issues 9 AMM- Meeting with team 2 to determine what issues from 8 AM meeting are critical 10 AM-

Employee Health Clinics: A Creative Solution to Climbing Costs

Written by: Lorrie Howard, Horizon Point Consulting Healthcare costs have risen an average of five to seven percent each year for the last five years. With costs steadily increasing, employers are starting to look for creative solutions to combat this steady climb in costs. One solution many employers have adopted is Employee Health Clinics. What is an employee health clinic? It is when an employer or group of employers work with local health care providers to create a health clinic specifically for use by their employees and dependents. The employer usually pays a monthly fee per employee, often between about

Is Your Training Program Legendary or Lackluster?

Written by: Lorrie Howard, Horizon Point Consulting  “An investment in knowledge pays the best interest.” – Benjamin Franklin As I discussed in my recent post Five Elements of a Great Onboarding Experience, having a great new hire orientation can be critical to making a great first impression and getting a new hire successfully onboard with your organization. While many companies have worked hard to create that great first impression, they fall short on the long-term impression they give employees by failing to create a continuous training program. I’m currently working with a client to help them set goals for the