Crafting a Thoughtful Performance Management System

I recently asked a room full of managers representing dozens of organizations if they actually liked their own company’s performance management system. What do you think they said?  Some of us may think of Performance Management as a rubber stamp on an annual review. We often don’t think of it as a living, breathing, system. Others of us may think of Performance Management as monitoring what we’re doing wrong. We may not think of it as monitoring and developing what we’re doing right.  When an organization thoughtfully designs, implements, and continuously improves a performance management system, it should look like

Building the Bridge Between Survive and Thrive in the Workplace

Oftentimes getting from one place to another requires a bridge to cross. A connection point between two things that seem unconnected or so far apart they can’t be reached by conventional means is necessary. These “bridges” are often grounded in both sides of what they are trying to connect. They are meaningless and useless if they don’t have two sides for anchoring. So is true of meeting survival needs and getting to “thrive” needs in the workplace. Relational needs are the bridge. Relational needs have roots and support in both survive and thrive and they provide a way between the two.  Meeting relational needs is the

Career Development as Performance Management

Career Development is becoming even more relevant in the workforce arena these days. Career Development as Performance Management is a great tool to attract and retain employees.  Revisit this blog post from 2021 for ideas on how to use Career Development as a Performance Management (& retention!) tool.   I will be presenting at BSHRM on May 11 on this topic. We would love to see you there! Check out where else we will be in the coming weeks here.

3 Steps to Actually DO Succession Planning

With the great resignation still continuing and baby boomers, who many feel delayed retiring, now retired or retiring in large numbers due to the pandemic, succession planning has never been more important.  But as we’ve seen through many of our clients (and ourselves!), the need to get something done and getting it done are two different things.  When it comes to succession planning, I think the key challenge is not knowing where to start and the steps to take once started.  Overall, you need to: 1. Know your current talent state.  This involves several sub-steps of determining:  a. What’s your

Is Your Organization In the Learning Zone?

Over the past few years, I’ve spoken with a lot of organizations about the importance of psychological safety. A 2012 study by Google showed that psychological safety is far and away the most important factor of a team’s success, yet many organizations lack the psychological safety required to be successful.  A few years ago, I worked with a client that was going through some major changes and employee morale was at rock bottom. As I began speaking with employees one theme stood out, employees didn’t feel safe speaking up. There were a number of reasons for this, including the fact

Teamwork Makes the Dream Work…Unless the Team is Dysfunctional

This week, I had the great pleasure of facilitating in-person training with a group of junior managers who are working diligently to improve team and unit dynamics among their direct reports. They quickly identified the teams they lead that are functional vs. dysfunctional, and we had some deep discussion about why some teams work and some don’t.  Patrick Lencioni is a subject matter expert on organizational health and team dynamics, and his model of the “5 Dysfunctions of a Team” is embedded in most training about how and why teams work or don’t. The foundation for the model is Trust,

Growth Mindset in Career Development

We’ve been talking about having a Growth Mindset for the past few weeks. If you missed it, check out the series kickoff blog here: What is Growth Mindset?  This time of year, we often get the opportunity to work with high school students looking for guidance related to the next steps after graduation. Career development for students looks like career exploration and exposure. That should start way before the final two years of high school, but it is definitely a priority for most students (and their parents) as secondary education draws to a close. The number one recommendation I have

Training and Developing Growth Mindset

Two weeks ago, Taylor kicked off our new series on Growth Mindset: what is it?! Today we’re exploring a growth mindset in training & development.  The Neuroleadership Institute (NLI) defines growth mindset as …the belief that your skills and abilities can be improved, and that ongoing development is the goal of the work you do. However, creating a growth mindset culture isn’t just about having optimistic employees, but creating a space where employees strive to learn, enjoy being challenged, and feel encouraged to develop new skills. Let’s look at a case study of NLI’s work with Microsoft.  A few years

3 Keys to Meeting Thrive Needs

“Certain ideological systems and work environments are broken. In this age, it’s up to change makers, risk-takers, and the faithful to repair or start fresh when our contexts aren’t bearing fruit for the common good.”  Michaela O’Donnell, PhD in Make Work Matter It’s the end of January 2022 as I write this and I’ve already had about half a dozen requests since the beginning of the year to speak on or facilitate sessions related to workplace retention. Whether you want to frame it as the great resignation, the labor participation rate, COVID still wreaking havoc, or nobody wanting to work

Building the Bridge Between Survive and Thrive in the Workplace

Oftentimes getting from one place to another requires a bridge to cross. A connection point between two things that seem unconnected or so far apart they can’t be reached by conventional means is necessary.  These “bridges” are often grounded in both sides of what they are trying to connect. They are meaningless and useless if they don’t have two sides for anchoring.   So is true of meeting survival needs and getting to “thrive” needs in the workplace. Relational needs are the bridge. Relational needs have roots and support in both survive and thrive and they provide a way between the two.