4 Keys to Communication to Create Optimal Candidate Experiences

Candidate experience isn’t just about getting people to apply for your opening positions.  It is also about getting them to continue to or start buying your products and services.  In a recent candidate experience study by IBM,  “candidates who are satisfied with their experience are twice as likely to become a customer of the hiring organization compared to unsatisfied candidates (53 percent vs. 25 percent).” So you may not care if an unqualified applicant applies for your openings, but you definitely want everyone to continue or start buying from you. With this in mind, communication is the most critical piece

Don’t Want to Wake Up With Regrets? Create a Mission Statement

Mission statements are critical to directing success.  Companies have them, why don’t individuals?  Having one can help you focus and reach what you want to accomplish in life by answering the who, what, why and how of you.  Its not a mission statement unless it is written down. Whether or not you are trying to make career or college decisions in your life, everyone needs to have a personal mission statement. The exercises focused on identifying finding your talents, passions and values, for career purposes are a good starting place to help you discover your mission.  Just as the best place for shining your light for your

2 Keys to Being a Successful Leader Instead of a Doer

A production line worker is promoted to line supervisor, yet he is still running the line like the rest of his team. A department Vice President is still solving day-to-day issues and is drowning in a to-do list that has nothing to do with leading the people in her department. At every level of the leadership hierarchy, I see it often.  Leaders not leading.  Yes, they are busy doing, but they devote little to no time leading people.   And if they just led more, it would actually shorten their to-do list! They were stars at their functional roles, so what

Does Your Team Talk in Metaphors?

One of my favorite things to do for companies is to help them understand what distinguishes high performers from average and/or low performers in their organization. The purpose of this could be for a variety of reasons, but oftentimes, it is to help companies create a profile and tools to select the right talent. We ask the clients to provide us with the opportunity to talk to high, mid and low performers.  We ask them a series of job analysis questions and watch them work for a bit.  While we watch them work, we ask them questions about what they

Tua’s Performance Shows You What You Need to Consider When Assessing Leadership Skill

It was the debate across college football leading up to opening weekend.  Or least in my house it was. Who would start at quarterback for the Alabama Crimson Tide?  Tua or Jalen? Jalen led the Tide to one national championship and touts a 26-2 record as a starter.  Tua came in and saved the day to help the tide defeat Clemson in the national championship last year when it seemed as though Jalen just couldn’t get it done. They are obviously both exceptional players and leaders, but what would make the difference in Saban’s decision making on who would start

4 Advantages to Hiring Workers Over 50

In writing about how to increase your candidate pool,  multiple LinkedIn comments cropped up related to hiring workers over 50.   For example, one comment read: “Don’t practice age discrimination or you could miss out on some rock steady workers. Those who give thumbs down to the over 50 crowd really do miss out on some great employees.” Through these comments, it was obvious I should have added a 5th way to increase your candidate pool in the article:  Include Older Workers. Also through these comments, there were reasons included as to why hiring workers over 50 is a good idea.

Forget the 401K Plan, Does Benefit Package Address Getting Rid of Debt?

“According to Make Lemonade, there are more than 44 million borrowers who collectively owe $1.5 trillion in student loan debt in the U.S. alone. The average student in the Class of 2016 has $37,172 in student loan debt,” sites a June 2018 Forbes article. Furthermore, check out the consumer debt picture (this is separate from student loan debt) in America from Business Insider: The debt issue is a problem on so many levels, but for employers, it is impacting thoughts and decisions about what a desirable benefits package looks like in order to recruit and retain employees. Is the savings piece of your benefits

Take a Lunch Break

“You want me to pick you up a biscuit for breakfast?”  One colleague asked another on his way into the office one morning. “No, Mary Ila is coming today.” “Gotcha.” he replied back. The HR Manager I work with regularly was the one refusing the biscuit because she knew if I’m there for the day, I am going to take her (make her go) to lunch.   This is such a given that now her collogues know when I’m there not to count on her to be there at lunch time.  Her friend/co-worker with the biscuit didn’t need any further explanation

4 Ways to Increase Your Candidate Pool

My LinkedIn Daily Rundown feed started out today with “Jobs are cutting experience requirements….” Reporting that, “an extra 1 million jobs were opened up to candidates last year with “no experience necessary.’” There is a lot of buzz about the hot job market now with the unemployment rate at a pre-recession low. But what do you do to fill jobs in this economy? As the Daily Rundown suggests you can: Lower requirements.Whether it be experience, education or skill requirements, lowering them can increase candidate pools. I often find that job descriptions have qualifications in them that really aren’t “required” to be successful

Explain Your Why. Don’t Assume Why.

After a particularly long doctor’s appointment with our seven-year-old, the topic of his prescription (he has epilepsy and takes a medicine to control his seizures) came up. The nurse practitioner came back in to say she had sent it to the pharmacy electronically. My husband said, “We need it written in 500mL increments.” She looked at him like who do you think you are, trying to tell me how to write a prescription. I looked at my husband and tried to telepathically tell him, “Explain to her why you are making that request.”  I may or may not have also