Category: Personal Development

We all need a little personal development mixed in with our professional and career development. Read blogs in this category for stories and best practices for personal wellness and wellbeing, skills improvement, and  more.

  • It is What It Is, or Is It? How to Shift from a Fixed to Growth Mindset

    It is What It Is, or Is It? How to Shift from a Fixed to Growth Mindset

    “I can’t turn little Johnny into a Stanford bound student,” said one school principal when I was meeting with him.  “These parents expect us to take a B or C student with a 21 on the ACT and create Ivy League individuals. I get all the hype about growth mindset,” he said. “It is everywhere in my world, but the truth is, I can’t take your five-foot-nothing kid that can’t jump and turn him into Michael Jordan no matter what I do.”

    I get it. Some goals are realistic and some are just delusional. He was quite funny sharing these thoughts, and although I agree with his point, I think he’s missed the point about what growth mindset really is.

    What is it, anyway?  As we wrote about in a previous post, growth mindset is “the idea that skills and abilities can be improved, and the development of skills and abilities is the goal of the work you do.”

    One of my husband’s favorite phrases is, “It is what it is.” It’s his catch-all response when he wants to bring my glass half full mindset down to earth or when I blame myself for things not being better than they are whether it be our kids’ behavior or my progress on tackling a task and getting it done.  It’s his way to try to tell me that things (or people) don’t change, so don’t worry yourself over it.  It is what it is.

    It is a classic fixed mindset thinking. Thinking that says we are born a certain way and we can’t get better or worse at much. We are what we are. Our behavior is what it is.

    But is it? Can we change things through our mindset?

    In the War for Kindness, the author asks the same questions about what most people see as a fixed trait- empathy.  Many of the things that govern our behavior we see as traits, he says, things that are relatively fixed over time and situations.  But he argues that most things are actually skills instead of traits.  Things we can practice and get better at doing and feeling. Even empathy. We can apply principles and practices to strive to be more empathetic and when we do, we become kinder individuals. Doing the practice is the focus.

    We’d be well served in education and in the workplace to realize this.

    So how do we do this? First, we can think, “If this, now what?” in our thoughts and questions, changing our mindset from a fixed one to one focused on growth. And as leaders, we need to do this and model it in order for others to do it too.

    For example, “I don’t really like to do business development. I don’t know how to do it and I’m not good at it,” is a fixed mindset approach.

    You may honestly not like to do business development work. It may not come naturally to you, so it’s hard. But is it what is? Do you leave it at that?

    A growth mindset, by contrast, would acknowledge the difficulty but would say now what? For example, “I don’t really like to do business development and I’m don’t feel like I’m good at it, but if I practice it, I will get better at it.  I’m going to ask two new contacts to lunch this week to tell them about our products and services.  And I’m going to keep doing that every week for the next quarter and see what results I get.”

    You can acknowledge your current reality, without it limiting your future one.

    And as this practice shows, it’s often the way we frame our thinking that helps us to become more empathetic or a better performer at work within the range we have to work with.  The thinking has to come before anything can change.

    So the kid that is striving for the Ivy League may not get into the Ivy League school of their choice, but by focusing on growth and practicing to get better they may raise their ACT or SAT score several points.  And the process of that may teach them more about grit, resilience, and perseverance than the academic subjects on the tests.  In the process, that leads them to be a better student and get more out of college, even if it is “only” at a great state school.

    How can you acknowledge “If this, now what?” instead of settling for “It is what it is?”

    Like this post? You may also like:

    It’s a Long Term Game, not a Short One

  • No New Year’s Resolutions in 2020

    No New Year’s Resolutions in 2020

    January. The time to set a resolution for better living and better outcomes.  Have you set one or two or ten? 

    Resolving to be better is always a good thing but resolve rarely accomplishes.  As Paul David Tripp says in New Morning Mercies for the December 31 devotional: 

    …the reality is that few smokers have actually quit because of a single moment of resolve. Few obese people have become slim and healthy because of one dramatic moment of commitment. Few people who were deeply in debt have changed their financial lifestyle because they resolved to do so as the old year gave way to the new. And few marriages have been changed by means of one dramatic resolution.

    Tripp goes on to say that change is important, but our method for trying to will that change is wrong.  We often think grandiose in our change mindset instead of realizing that change happens through growth (in grace as Tripp would say) in the day to day.  Growth that happens through the mundane priorities of and habits exhibited on a regular Tuesday or a typical Thursday. 

    So in 2020, focusing on a mindset of growth can lead us down a path to success.  Where when we look up in July or October and realize a process has taken place that has changed us because we practiced change instead of resolving to it.  

    According to the NeuroLeadership Institute in the Growth Mindset Culture publication in 2018, growth mindset is “the idea that skills and abilities can be improved, and the development of skills and abilities is the goal of the work you do.”

    In a Growth Mindset Case Study Collection also by the NeuroLeadership Institute, one company featured described their focus on growth mindset as, “perseverance in times of change, being curious and asking lots of questions, and achieving more tomorrow than they did today.”  Love this. 

    Three factors contributing to great growth occur are: 

      1. Priorities
      2. Habits
      3. Systems

    For example, if you are “resolving” to be a better leader in 2020, ask yourself what priorities, habits, and systems can actually help you be one with “the development of skills and abilities” being the goal. 

    1. Priorities: My priority is to help other people grow through my leadership in 2020. 
    2. Habits:  In order to be a better leader in 2020, I will: 1) Hold regular (weekly, biweekly or monthly) one-on-one meetings with each of my direct reports and 2) Provide one stretch assignment per quarter to each of my direct reports.
    3. Systems:  I will use our project management (or some other system) to log and follow-up regularly on action plans created in the one-on-one meetings and for the stretch assignments.  I will utilize our performance management/appraisal system (or create one) to provide feedback and rewards for each of my direct reports based on their performance.

    “The little moments of life are profoundly important precisely because they are little moments that we live in that form us,” as Tripp goes on to say for his December 31 thoughts.  Priorities, habits, and systems are lived out in the day to day, day in and day out. 

    What priorities, habits, and systems can you set today that will form you and grow you in the day-to-day? 

    Happy 2020!

     

    Author’s Note:  The little moments are truly what shape us.  I had a “little moment” this past weekend where I ran into an old high school friend.  It did our souls good to see each other, however so briefly, and we exchanged phone numbers to be able to get together again soon.   She texted me a screenshot of the devotional referenced in this post this morning.  I had been wrestling with thoughts for a New Year’s post. The idea of growth mindset taking shape and her text and the thoughts in the devotional set me to immediately write.

    I could have gone a different way on my run on Saturday morning and not seen her, she could have not taken the time to send me this devotional, and we both have the choice to either follow-through or neglect our commitment to get together again “soon.”   The point is, the priorities, habits, and systems we create lead us to experience moments of growth and honestly holiness, not the other way around, and it so simple to neglect them in the hustle of life.  

    It is so easy to reschedule a one-on-one meeting with a direct report because something else “came up” and then never actually reschedule it.  It’s so easy to not log that follow-up item in your system because you’re too busy or to not provide quality feedback because it is uncomfortable. But to neglect these things in the day-to-day is to neglect growth in you and in others. 

    I’m so thankful for my friend taking the time to help me grow in the day-to-day by sending me the devotional screenshot.  I can live in that example by making sure I schedule a time to get together with her by the end of January, or by sending her the next things that come my way that make me think of her. 

     

    Like this post? You may also like:

    Insights for Learning

    Three Tips for Leading Well in 2020

    A New Take on Time Management 

     

  • A Pound of Prevention

    A Pound of Prevention

    “A pound of prevention is worth an ounce of cure” is a phrase I heard for the first time this week.

    I was at lunch with an attorney who specializes in employment law, and she said that phrase as we were talking about clients who don’t see the benefit of proactive, preventative measures and instead just hope everything turns out alright. I immediately wrote it down and googled when I got home, and the internet says it’s a Benjamin Franklin quote. Apparently, Franklin wrote an anonymous letter to his own newspaper in Philadelphia in 1735 about the importance of preparing for possible fires ahead of time versus waiting until the fire is burning to make a plan. 

    How many of us have waited until the metaphorical (or literal) fire was burning to actually do something? 

    One of the common “fires” companies face is invaluable leaders retiring or leaving for other opportunities. Many organizations do not spend enough time proactively planning for succession, and then they find themselves without a VP or other critical leader and have to scramble to find a suitable replacement. We speak to this in our recent blog post “Who Is Your Successor?”

    Another fire that can burn quickly is non-compliance – knowingly or unknowingly failing to comply with employment law. This is common for small businesses who see rapid growth and suddenly find themselves crossing the FTE thresholds for various legislation (e.g. the Affordable Care Act typically applies at 50 FTEs). As a business owner and/or leader, you are responsible for ensuring that your organization complies with federal, state, and local employment laws. If you operate your business in more than one state, you may need to take another look at your policies. Having an updated employee handbook – and actually having every employee read and agree to it – is a pound of prevention that every single organization needs to take seriously. 

    We don’t wait until the fire is burning to buy an extinguisher. Let’s not wait until there’s trouble to protect our organizations and our employees.

  • 3 Quotes to Consider When Leading Volunteers

    3 Quotes to Consider When Leading Volunteers

    Throughout my career, I’ve had the opportunity to lead volunteers as a staff member as well as a chair of an all-volunteer board. It can certainly be a challenge, but it is also a great privilege and offers surprising rewards!

    I remember planning an awards event several years ago that went awry. We had more than a dozen people show up that did not RSVP. My first thoughts were: where will we seat them & will there be enough food? As I look back, I am so thankful for the volunteers who jumped in to help. That was one of the first times I truly thought about the importance of volunteers and the impact of leading others.  

    These 3 quotes are some of my favorites and certainly ring true for leading volunteers.

    If you are leading a group of volunteers and have the opportunity to help select them, remember this quote. Look for individuals that are willing to share their unique talents and gifts, but who also share similar values and believe in the mission and vision of your group.

    Always, always, always appreciate others! A simple thank you gift, note or text can go a long way. Since volunteers don’t receive a paycheck, showing your gratitude can have a major impact.

    Great leaders, regardless of who they are leading, should have a servant’s heart. I’ve had the opportunity to serve alongside some amazing servant leaders and can only hope I reflect a servant’s heart while leading volunteers.

     

    Where can you volunteer today? 

  • Can I Get Your Attention?

    Can I Get Your Attention?

    I’m the mother of three boys. Two teenagers and one about to hit that “preteen” stage. Most days I want to bang my head against the wall. I feel like I need a support group for moms of teens. I miss when they were little and hung on my every word. Now I’m lucky if I can get them to take the earbuds out long enough to hear anything I say. 

    We recently went on vacation and I forced them to put their phones away and engage in conversation with me. That request got me dirty looks and eye rolls. Then we started playing twenty questions on our four-hour drive to our destination, which led to lots of laughs, some light-hearted banter, and even some great conversation. And the best part, they even ASKED to play again on our way home a few days later and voluntarily put their phones away! 

    I will readily admit that I hate technology. I think that while it’s a necessary evil and has definitely advanced our society and most of the tasks we do daily, it has also created a disconnect between us as people. We struggle in every aspect of our lives just to get someone’s attention, to get them to look up from their phones, computers, video games, or whatever screen they are glued to. According to a 2016 Nielsen study, adults spend over ten (10) hours per day staring at a screen! 

    A Careerbuilder study showed that 55% of participants surveyed said that their cell phone was their #1 distractor at work, followed closely by the internet and social media (both of which can be accessed on a cell phone). Is allowing employees to have cell phones on their person during work hours costing your organization, both in productivity and in lost customers? In just the last few weeks I can count multiple times when I went to a retailer or fast food restaurant and had to wait because the employee was distracted by their cell phone. 

    This inability to give and receive undivided attention extends into leadership as well. In his blog post Attentiveness (One of the Overlooked Leadership Skills), Jason Barger talks about the distracting times we live in, the expectation to always be multi-tasking, and valuing the individual moments. Those leadership skills that are most valued are those that tie back to leaders who give their undivided attention, who truly listen, and who show interest. 

    Steven Madenberg’s compares our lack of attention to how Charlie Brown and the gang always heard their teacher, Mrs. Donovan (who knew she had a name?!) in his blog post Leaders and the Gift of Undivided Attention. How often do we walk away from a conversation and realize we only heard half of it because we were distracted?

    I recently had a manager come to me upset that during a candidate interview another manager on the panel was visibly texting on his cell phone. We talked through coaching that manager on appropriate interview etiquette. A couple of weeks ago while eating lunch at Panera I heard the gentleman at the booth behind me talking on the phone. He was conducting a phone interview and ended up having to end the call because he was distracted by the lunch crowd in Panera. He didn’t set himself up in a position to be able to provide that candidate with his undivided attention and as a result, may have given the candidate a bad impression of the organization. 

    Think back over the last few weeks, what are some situations in which you realize you were distracted? What could you have done differently to ensure that you were giving your undivided attention?