“Knowledge is power. Knowledge shared is power multiplied.” – Robert Boyce Organizations contain a wealth of knowledge. Some organizations spread that wealth, and some hoard it. Those that share the wealth of knowledge maximize their potential success. I’m currently reading The Starbucks Experience by Joseph Michelli and even though my brother and sister-in-law are both former partners (that’s what Starbucks calls their employees), I had no idea just how strong of an emphasis Starbucks places on knowledge at all levels of the organization. From formal training and incentives for completion, requiring partners to sample all core products twice per year,
I enjoyed the opportunity to hear Karith Foster speak recently. If you haven’t had an opportunity to check her out, she is well worth it. She combines humor and storytelling to make simple, but profound points about leading and living well. In her address, she talked about the ABCs necessary to be a leader in 2020. A. Ask for help & Ask for what you want. Asking for help may seem contrary to what leaders should do, but as I heard Brene Brown say in another keynote speech, asking for help is actually the best way to create trust. As
Interpersonal skills are a distinguishing factor in what makes people successful. I’m not talking about us all needing to be extraverts, I’m talking about us being able to understand ourselves and others and relate to people in a way that builds connections and relationships. Many people refer to this as emotional intelligence. I often hear employers talk about how job candidates’ interpersonal skills are lacking. Components of this include poor communication skills, low self-awareness, inability to control emotions and to read and respond to emotion in others. Many cite the constant connection to technology leading to the demise of strong
Publix grocery delivery has changed my life! Well maybe that is an exaggeration but discovering how easy and beneficial this is at nine months pregnant is a game-changer. If you haven’t tried it (or another type of grocery delivery service) I suggest you do. It is saving me at least two hours weekly prepping for the grocery store, going to the grocery store, shopping, and then unloading all groceries. It’s delegating a task that you can’t create (or are the best person to create) value from at its finest. It’s what millionaires do. The best kind of delegating. Leadership is
I’ve been asked to speak to a group of high school student leaders this week. I’m always open to almost any topic the organizers want me to cover that I have expertise in. In this case, what started off as a talk about communication skills morphed into talking about building confidence. The adult leader said that she felt as though this was a challenge for most youth of today. I see this point and also see where there are a variety of factors contributing to it. One factor that I see related to both challenges in communication skills and confidence is the