We have an active group text at HPC. It is rare for a day to go by that I’m not receiving (or sending) a text from (or to) our team. The content varies – a funny meme, a word of encouragement, a link to an innovative podcast or book, or a picture of a new pet. The subject of the messages change daily, but the intent does not. The constant stream of communication conveys how we encourage one another, share ideas and help us become a stronger team. As with most success stories, our team dynamic starts from the top.
Candidate experience isn’t just about getting people to apply for your opening positions. It is also about getting them to continue to or start buying your products and services. In a recent candidate experience study by IBM, “candidates who are satisfied with their experience are twice as likely to become a customer of the hiring organization compared to unsatisfied candidates (53 percent vs. 25 percent).” So you may not care if an unqualified applicant applies for your openings, but you definitely want everyone to continue or start buying from you. With this in mind, communication is the most critical piece
Think about your family, organizations you volunteer with, the company you work for. How would you rate communication in each of these groups? Do the members of each of these groups communicate effectively with each other, or is something lacking? We learn to communicate from a very early age, learning to listen and speak as an infant and later on learning to read and write. However, even though we learn to communicate very early in our lives, many people have difficulty communicating effectively. As an HR professional, one of the complaints I hear most often from employees and leadership within
In the leadership classes I teach, I get more complaints about Generation Y’s communication skills than almost anything else in the class (other than possibly their apparent lack of motivation). Over the past few weeks, we’ve been talking about the 4 Cs that are a must have to employers, and communication is one of them. Apparently, the generation that has, for the most part, always had a cell or smart phone in their hand, is lacking in communication skills. We all are lacking in this area, but the smart phone is an easy scapegoat. A prime example of the shift in
To continue our periodic posts on Leadership How-Tos as a suggestion from participants in my last Leadership I class, I’d like to suggest an activity that combines two of the class topics: 1. Teamwork 2. Communication In the class, everyone takes a Communication Style Assessment. You can take an online assessment like the one taken in the class for $31.00 each and/or click here to see all the other products that go along with the assessment. To better understand communication in the workplace and build camaraderie amongst your team (and have a little fun while you are at it!) get this