Category: Beyond Leadership

Beyond Leadership is Horizon Point’s line of resources for managers of people. Managing ourselves is a distinct set of behaviors from managers the work of others, and we are here to help. Read stories in this category if you are ready to take the next step into people leadership (or if you’re looking for articles to send someone else…).

  • 6 Steps for Choosing Leadership Training Content and 7 Recommended Frameworks

    6 Steps for Choosing Leadership Training Content and 7 Recommended Frameworks

    We’ve had the opportunity to begin training a group of leaders for a client using a global curriculum the client developed.  As facilitators, we have the opportunity to take the quality content developed and structure learning in a way that allows the participants to apply the content to impact their behavior at work. Hopefully, this will lead them to invoke positive influence on those they lead and interact with. 

    Any good training frames learning around well-researched models or theories.  And there are a lot of models and theories out there! How you sort through them all and determine what to use can sometimes be difficult. 

    The keys, we believe, are to do a few things: 

    1. Create your content around key organizational values or outcomes you are trying to achieve.
    2. Choose well-researched models that follow the scientific method.
    3. Use models/theories that help convey the values/outcomes you are trying to achieve.
    4. Less is more! Don’t overload people with theory! 
    5. Encourage synergy across models and frameworks. How does one model connect with another, and more importantly, how do all the models connect with the overall training purpose? 
    6. Engage participants in applying their learning during the training as well as post-training on the job. 

    Here are some models that we rely on frequently based on these above recommendations. Some of these we will cover in more detail in the coming weeks!

    For innovating:

    For leading effectively:

    For navigating team development and success:

    What leadership models and frameworks guide the way you lead?

  • Are Your Company Policies Holding You Back?

    Are Your Company Policies Holding You Back?

    If there’s one thing I’ve learned in my almost 20-year career in HR it’s that the world of HR is ever-changing. And while sometimes we all sit back and take a big sigh and think “not again”, it’s a good thing. Change allows us to grow and adapt. But are there policies that we are holding on to because we’ve always done it that way or everyone else is doing it that way? 

    In this time of the “Great Resignation”, I find myself thinking about what could be changed to make the biggest impact. Not only in the short-term to get people in the seats, but to keep them there for the long haul. 

    Throw out the 40-hour workweek: Henry Ford implemented the 40-hour workweek to give employees a work-life balance that they didn’t have in the 1920s. There were no regulations on working hours, but Ford took a chance, a risk, and did what he knew was right for his employees. One hundred years later, we’re still pushing a 40-hour workweek, even though it’s estimated that the U.S. Labor production has increased by over 300% since 1950. Iceland conducted a study to test out a shortened work week and the results were so powerful that 90% of the workers in Iceland no longer work 40 hours per week. Shorter workweeks have led to happier employees and in many cases an increase in productivity. Other countries, such as the United Arab Emirates, are following suit. 

    While reducing the workweek may not be an option for all organizations, what are some options you could explore? Maybe flexible work schedules, shared shifts, or compressed workweeks. 

    Rethink your background checks: A recent study by RAND Corporation shows that by age 35, 64% of unemployed men have a criminal history. This figure doesn’t even account for unemployed women who struggle to find work due to a criminal history. And many of those who struggle to rebuild their lives and find gainful employment don’t have violent histories, they have drug histories. In recent months we’ve been talking the “great resignation” to death, trying to figure out how to keep employees, how to recruit new hires, and what we need to do differently. But rethinking our background check requirements hasn’t been a part of that conversation. Why does your organization conduct background checks? What are your guidelines for what gets past and what gets passed on? Yes, there are industries that have bona fide background requirements, I understand that. But if you’re not one of those industries, does your background check policy really make sense for your organization? Is it helping you or hindering you? Imagine the potential talent you could tap into by making changes to that requirement or doing away with it completely. 

    Rethink your benefits program: Why do we create benefits packages that are “one-size-fits-all”? A recent study conducted by Lighthouse Research & Advisory shows that employment priorities are different by age group, with the #1 priority for younger employees being work-life balance, while older employees are focused on finances. How can we as employers create a benefits program that meets all of their needs and wants? Imagine a plan that would allow younger employees to elect extra PTO while older employees could elect a cash incentive. Could creating an al a carte benefit program be the wave of the future? Where employers offer a benefit stipend and employees could pick and choose how they want to use that stipend, and their options include conventional benefits such as health and dental coverage and unconventional benefits such as gym memberships and extra paid leave, or even just a payout? 

    These are just a couple of examples of rethinking your company policies using a growth mindset. I challenge you to take a look at your policies, read your Employee Handbook, and ask yourself why your company policies are what they are. Start with your workweek, background, and drug testing policies, benefits, paid leave, and go from there. If the answer you come up with is “we’ve always done it that way” or “it’s similar to what other companies are doing” then you’re focused on a fixed mindset. Ask yourself if there’s a different option that would work better for your organization.

  • Training and Developing Growth Mindset

    Training and Developing Growth Mindset

    Two weeks ago, Taylor kicked off our new series on Growth Mindset: what is it?! Today we’re exploring a growth mindset in training & development. 

    The Neuroleadership Institute (NLI) defines growth mindset as


    …the belief that your skills and abilities can be improved, and that ongoing development is the goal of the work you do. However, creating a growth mindset culture isn’t just about having optimistic employees, but creating a space where employees strive to learn, enjoy being challenged, and feel encouraged to develop new skills.

    Let’s look at a case study of NLI’s work with Microsoft. 

    A few years ago, Microsoft CEO Satya Nadella started a revolution from a revelation: the success of the company was dependent upon a culture of continuous learning and a workforce of “learn-it-alls” instead of “know-it-alls”. 

    Training and development became the forefront of the Priorities, Habits, and Systems of the company. 

    NLI’s growth mindset work follows a structure of Priorities → Habits → Systems. In the case of Microsoft, executive leadership adopted a growth mindset as a major priority to be supported through habitual training and learning activities and embedded into organizational systems like performance management and pulse surveys.  

    Microsoft created “interactive online modules with rich storytelling and multimedia” for their employees to learn independently and on-demand about the why, what, and how of growth mindset. Managers were given conversation guides to help drive and facilitate meaningful discussion about growth mindset within departments and teams. When team members exhibited growth mindset habits, they were recognized and positively reinforced.

     

     

     

     

     

     

     

     

     

     

    Graphic: NLI Growth Mindset Case Study Collection

    Training is often thought of as sitting in a room (physical or virtual), facing forward, listening to a facilitator read words from slides. Training doesn’t have to – and shouldn’t – look and feel like that. 

    Our team hosted an interactive workshop this week where participants sat around one large table with the facilitators, everyone facing inward and around at each other. Learning was facilitated through large group discussion, partner discussion, independent work, and even physical movement around the building and the block (we literally walked around the block during a break!). 

    Is your training stale? How can you shift the paradigm to a Growth Mindset in your training and development priorities, habits, and systems? 

     

  • What is Growth Mindset?

    What is Growth Mindset?

    We are kicking off a new series on growth mindset this week! Do you believe intelligence and talents are fixed? If so, hopefully, we can change your mind with insights from our series on growth mindset. 

    Seeing opportunities instead of obstacles, in a nutshell, that’s what having a growth mindset means. Those with a growth mindset focus on development; they are always learning and growing. 

    Resource: http://strategicdiscipline.positioningsystems.com/blog-0/mindset-fixed-or-growth

     

    Inc.com shared these 8 strategies to shift to a growth mindset:

    1. Create A New Compelling Belief
    2. View Failure in A Different Light
    3. Skyrocket Your Self-Awareness
    4. Become A Curious Learner
    5. Challenges Are Your New Best Friend
    6. Love Takes You to The Top
    7. Tenacity That Ignites
    8. Massively Inspired by Others

    #8 is my favorite! What’s yours? Check out the full article here: Shift to a Growth Mindset with These 8 Powerful Strategies.

    Be on the lookout for more blog posts coming soon related to growth mindset & how it relates to recruiting, training, compliance & career development!

  • 3 Keys to Meeting Thrive Needs

    3 Keys to Meeting Thrive Needs

    “Certain ideological systems and work environments are broken. In this age, it’s up to change makers, risk-takers, and the faithful to repair or start fresh when our contexts aren’t bearing fruit for the common good.” 

    Michaela O’Donnell, PhD in Make Work Matter

    It’s the end of January 2022 as I write this and I’ve already had about half a dozen requests since the beginning of the year to speak on or facilitate sessions related to workplace retention. Whether you want to frame it as the great resignation, the labor participation rate, COVID still wreaking havoc, or nobody wanting to work anymore, workplace engagement and therefore retention is at what many people feel is an all time low. Business leaders are scrambling, because it is impacting business outcomes.  

    In one of these recent sessions, one person began to rant about people “not being like they used to be.” I had gotten to the point where I had heard enough, and I asked him (in a way that I hope came across as polite) what he was doing at his company to adapt to this new reality.  He looked at me dumbfounded while the gentleman sitting next to him grinned and started to rattle off the ways in the last six months they’ve changed their people practices -really their whole paradigm around how to get work done- and how it’s working.  These two men who were sitting side by side are competitors in a way. In a historically traditional industry.  I know who’d I go to work for and who I’d buy a product from. The one who is adapting, the one who is innovating, instead of the one who is complaining. I bet their turnover rates compared to one another tell the same story. 

    When I went back to do a search on one of the three things that create a thriving workplace, doing a search for the words “autonomy”, “flexibility”, and “freedom” on our blog,  the first post I could find took me back almost ten years to 2012 right after I started Horizon Point in 2011. Apparently I have been talking about these things  for over ten years, advocating for us to think differently about what and where it means to work. 

    We’ve yet to find a better structure for organizing what people need to thrive in the workplace than what Daniel Pink outlines in Drive.  It’s 1) Autonomy 2) Mastery 3) Purpose. 

    So here is a collection of blog posts and thoughts, dating back 10 years, linked to these needs:

    1 . Autonomy: 

    Autonomy and Productivity Together Can Be Better

    How Innovative Companies Go About Rule Making

    The Name of the Game is Freedom: How Innovative Companies Motivate and Retain the Best

    Flexibility to Reduce Workplace Stressors

    Punching the Time Clock May Not Be All It’s Cracked Up to Be

     

    2. Mastery:

    Mastery is being able to learn and continuously improve and get good, really good at something.  It requires several things to achieve, but we are finding more and more what is critically missing from people getting there (and finding purpose) is margins. Margin being the ability to have time to think, process information, and be able to apply creative thinking to solve problems, learn and grow and actually enjoy doing it. 

    Here are a couple of posts to help you think about margin:

    Take a Lunch Break

    6 Ways to Build Energy

    Also refer back to our Survive post on doing a time tracking exercise to also help examine margin and times of peak productivity that can help to lead to mastery. 

    And finally, mastery usually is built towards during periods of flow:

    5 Questions to Ask Yourself about Flow in the Workplace

     

    3. Purpose: The final pillar of building a workplace where people thrive is building purpose. We believe you do this by establishing company mission, vision, and values and hiring and retaining people that align with your organization’s values. Food for thought on this pillar can be found in these posts:

    What are Company Values and How Do You Create Them? 

    6 Ways to Design Your Performance Management System Around Values 

    7 Ways to Supercharge Employee Engagement 

    A Series of Posts on Mission Statements 

    What happens when we stack the pyramid in our favor? Innovation happens. And innovation is an absolute necessity in today’s VUCA world.  But we often limit innovation to products or processes and we don’t think about innovating people practices.

     

     

     

     

     

     

     

     

     

     

     

    That’s why we’ve launched Illuminate, to help you actually spend the time innovating your people practices.  Join us today- seats are limited.