3 Ways to Make your Workplace Harassment Training Successful

Written by guest blogger: Lorrie Howard of Horizon Point Consulting I recently attended an HR luncheon where a good question was raised. How can HR ensure that leadership understands the importance of and supports anti-harassment policies? Many organizations focus their anti-harassment efforts on minimizing legal liability and not on minimizing inappropriate behavior within their organization. Their training consists of annual anti-harassment training, usually in the form of a bland training video that most employees sit through, but don’t pay attention to. In order for an anti-harassment training program to be effective, it must focus on minimizing the behavior and should

Be Leary of the First Impression

I spent some time (finally) reading for pleasure over the 4th of July holiday week.  A new author, Amor Towles, has struck a cord with me, and I finished up reading A Gentleman in Moscow over the break. The writing is eloquent and thought-provoking, and this quote resonated with me as a keen lesson: After all, what can a first impression tell us about someone we’ve just met for a minute in the lobby of a hotel? For that matter, what can a first impression tell us about anyone? Why, no more than a chord can tell us about Beethoven,

Getting Off the Ground: 7 STEPS TO DEVELOPING A SUCCESSFUL BUSINESS

Entrepreneurship is one of our passions. We are excited to be presenting at the National Career Development Association (NCDA) conference in Orlando next week about how to start a business. We hope you can join us if you are at the conference, but if not, here are our 7 steps for starting a successful business. After the conference, we will be launching an online course with this curriculum, so stay tuned for how you can participate in learning this information in a self-paced format online.

3 Steps to Keep a Bad Employee from Suing You

Guest blog written by Lorrie Howard of Horizon Point Consulting As the mom of three boys who are full of mischief, I often hear the phrase “I didn’t know” or “you never told me.” And usually it’s in response to something that I had addressed with them at least once. Sometimes I wish I could approach disciplinary issues in parenting the same way I approach disciplinary issues in my career, with a formal sit down discussion and written documentation. One of my favorite aspects of Human Resources is employee relations. I love the opportunity to speak with managers about the

Mommas Maintaining Grit?

Throw-up had literally been everywhere.  All week.  As had it’s counterpart that also comes along with what would later be diagnosed as rotavirus in my son. I had multiple meetings scheduled both with current and desired clients.  I had blocked off time to prepare for the next week that involved three different training sessions.   Each required the preparation and roll out of new material. I just couldn’t wing these. And because of said throw-up coming often at night, I hadn’t slept.  Neither had my husband, and he had multiple priorities at work to attend to as well. I canceled all

The Candidate Experience Influences The Brand

Branding is an important marketing topic. Some organizations invest heavily in a brand strategy that reaches many audiences, including the job seeker. A great brand attracts job candidates to an organization. As a marketer and HR professional, I have a unique perspective on this topic.  The marketer side understands the importance of brand equity and the HR side values the role it plays in talent acquisition.  Some organizations fail to make this connection. Other organizations offer poor candidate experiences, which cast a negative image. As a result, it harms the brand while turning away potential talent. Over the years, I

Diversity and Inclusion in My Eyes and in the Eyes of My Children

Ask any HR professional and they will tell you that “diversity and inclusion” as we like to call it is trending in our world.   In fact, Deloitte’s 2017 Human Capital Trends Report points to this rule of work by emphasizing that, “Leading organizations now see diversity and inclusion as a comprehensive strategy woven into every aspect of the talent life cycle to enhance employee engagement, improve brand, and drive performance. The era of diversity as a ‘check the box’ initiative owned by HR is over.” The issue is so big, its no longer just HR’s job. But as business professionals,

Chocolate Anyone? Symbols to Remind You to Be Grateful and Spread Gratefulness

“I’ll be right back,” the lady said to her colleague. “I’ve got to finish giving my chocolate bars away.” The colleague nods.  I’m sitting next to him at a conference breakfast, and I look at him with must have been a look like, “What? Chocolate bars? At breakfast?” He smiles, and says, “You’ll have to ask her about them.” I could tell he was indirectly saying, it’s her story to tell, not mine. Yes, ask her about the chocolate I will. I see her hand a chocolate bar to a server and give him a hug. She finally comes and

Rounding- It’s Not Just for Doctors

By guest blogger: Steve Graham “Rounding” is a term most people associate with doctors. Doctors make rounds to check on patients and engage with those involved in patient care. This practice has existed for decades in healthcare. In most business environments rounding is not as common, but it should be! In his best selling book, Hardwiring Excellence, Quint Studer comments on how leaders tend to be task-oriented, however, most people desire a deeper level of connection. According to Studer, almost 40% of staff leaves due to a poor relationship with their supervisor or manager (Studer 2003). One great thing about

4 Reasons Why Job Hopping is a Good Thing

In my first gig out of college as a corporate recruiter, I had responsibility for the grind of hiring classes of customer service reps. Volume recruiting at its finest.   When I was trained by a co-worker on the company’s process for screening applicants, my fellow team member told me that the process used to include screening people out who were “job hoppers”- those that shown through their resume- couldn’t seem to stay at one job for more than a year or two at a time. Then the lawyers got involved and told us we couldn’t screen people out for that.