Horizon Point Consulting

Category: Skills Improvement

We all need a little personal development mixed in with our professional and career development. Read blogs in this category for personal skills improvement.

  • 3 Introverted leaders and the leadership lessons we can learn from them

    3 Introverted leaders and the leadership lessons we can learn from them

    We used to think leaders were born, not made. Now we know through training, coaching and mentoring the skills needed to be an effective leader can be learned.  However, there are certain leadership situations, company cultures and team dynamics lend well to certain types of personality traits (“born” characteristics) that individuals possess that make a person more effective in their leadership role. 

    One of the most common personality continuums discussed today is introversion/extraversion.

    A rundown of the dynamic can be seen here: 

    Orientation of energy

    E     EXTRAVERSION

    Energized when you are with people 

    Talk out your ideas

    First you live it – then you understand it

    Enjoy the interaction

    Breadth of inter

    INTROVERSION    I

    Energized when you are alone

    Reflect on your ideas before vocalizing

    First you understand – then you live it

    Enjoy the concentration

    Depth of interest

    Unfortunately, there is still an “extravert ideal” that surrounds leadership, especially in western culture.  Whereas some situations and roles demand someone who is energized by others, outgoing, gregarious and people oriented, some leadership roles and situations are served better by the leaders who are thinkers, driven by ideas and oftentimes driven by solitude or small, intimate relationships, otherwise known as the introverts among us. 

    Consider these three introverted leaders and how their disposition made them more effective: 

    Moses.  As the leader of the Israelites out of slavery in Egypt and into the Promised Land, Moses (especially the movie portrayal of him) may imply that he was an outgoing orator with the skills to fire up his people and move them forward.  However, Moses spoke with a stutter and utilized his more extraverted wingman, Aaron, to speak to the people (Exodus 1-15).  His introversion is also seen in his humility. Numbers 12 accounts that he was a “quietly humble man, more so than anyone living on earth.”

    Introverted leadership trait seen in Moses that is needed for today’s leader:  Humble and reflective

    More on leadership lessons from Moses

    Stephen Wozniak. When you hear Apple, most immediately think of Steve Jobs as the leader. However, Apple most likely would have never existed without Stephen Wozniak, the brainy electronics geek and consummate nice guy that designed the circuit boards that created Apple’s first computer. He co-founded the company with Jobs.   In the early years of Apple, Wozniak was the worker bee and genius that drove the creation of the personal computer. 

    Introverted leadership trait seen in Wonziak that is needed for today’s leader:  Innovation through concentrated hard work and depth of knowledge

    Rosa Parks:  As one of the icons of the Civil Rights movement, Rosa Parks was a small, unassuming woman. Her refusal to give up her seat on the bus to a white person may portray her as confrontational person, but that she was not. And because she wasn’t, her impact was far-reaching. Just think, would a gregarious, outspoken extravert have made the same impact on the bus that night by refusing to give up their seat? 

    Introverted leadership trait seen in Rosa Parks that is needed for today’s leader:  Determination and quiet resolve. 

    Know an introverted leader?

    How does their introversion make them a better leader?

    Other introverted leaders you should learn more about: Eleanor Roosevelt, Warren Buffett, Al Gore, Gandhi, Einstein, Stephen Spielberg, Larry Page

  • 3 Tips for Getting Over Your Vacation Hangover

    3 Tips for Getting Over Your Vacation Hangover

    You’re back from vacation and hopefully you unplugged while there. And now you have a vacation hangover. You’ve got way too many things to do for work, not enough time to do them in and your wondering, just like you’ve wondered the morning after you had one too many drinks, was it worth it? Should I really have even gone on vacation?

    After returning from a work and play trip, the hangover hit me (and my husband) hard.  The around the world re-routing and delays of flights to get us home didn’t help nor did the thee hours of sleep we got the night we returned due to the around the world trip home. My husband walked in from his first day back at work, looked at me without a hey, hi, how are you, and simple stated, “I don’t think our vacation was worth it.”   After which, he took the time to look at me, still in my pajamas, covered in spit up, no shower in 48 hours, laundry piles all over our closet and again simply said, “Looks like your day went about like mine too.” Whereas he had been at work, I was trying to catch up on work and laundry and spend time with our two kids on our first day back.  Not good. We actually both needed a drink, or so we thought, to nurse our vacation hangover.

    If you took some of our unplugging tips to heart by getting stuff done before you left and scheduling a day or two to play catch-up when you returned (unlike us), you may not be hung over at all.

    But if you are, here are some tips to get over it:

    1. Realize you have to take recovery from your hangover one day at a time.  You can’t get everything done in one day, so don’t stress yourself out when you don’t.  Prioritize what is going to help you get over your hangover the quickest and tackle that first. Ignore your inbox if you have to. Those 987 emails can wait.  For me, tackling playing grocery store and painting with my three year old was more important than the email inbox. It was a beast though when I got to it.
    2. Sleep. If you don’t catch up on it, you are never going to get anything done.  Sleep some of it off to be more productive.
    3. Drink water. Lots of it.  Especially if you’ve been on a plane. Even if you haven’t been on a plane, water can help cure any type and any size hangover.  Well maybe not a vacation hangover as much as a drinking water, but it does beg the point of making sure you take care of yourself physically because if you don’t you’ll never get your productivity back.

    How have you nursed a vacation hangover and gotten through it?

  • I May Have Adult ADD But I Wouldn’t Trade It For Anything: Refusing to Choose Between Work and Life

    I May Have Adult ADD But I Wouldn’t Trade It For Anything: Refusing to Choose Between Work and Life

    At an HR conference this week with a focus on wellness, the topic of work-life balance is bound to come up. It is and continues to be a buzz phrase in the field. How do we as individuals balance work and “life” and how do companies and HR professionals help employees find and gain balance in order to promote wellness and avoid stress and burnout which ultimately hurts company performance?

    As I sit here writing this at the conference, my eight week old is with me. So is my mom who is here to help and also hear some key sessions at the conference she is interested in. I am going to sessions, volunteering for the conference, checking email and responding to clients, eating dinner with friends and aunts I haven’t seen in a while, feeding my little girl and changing her, talking to her and enjoying her precious grins that have just begun to make an appearance across her sweet face.

    I think I may have adult ADD (attention deficit disorder) with the constant change in focus, but I wouldn’t trade it for anything. Because I enjoy each component of these activities and roles, the lines between my “work” and my “play” or “life” are so blurred that I’m sometimes not sure which box I’m in, and in my opinion that is the way it should be.

    You don’t have to choose between work and life.

    The people I know who love their work don’t talk a lot about work/life balance. They do work, they do life and oftentimes they aren’t sure which one they are doing at the moment. It’s just all life.

    So how do we get to the point of not needing to seek out work/life balance?

    1. Choose work you love. Finding the unique balance between your talents, your passions and your values will enable you the opportunity to choose work you love and allow you to make it an integral part of your life. It also allows you to clear the clutter and say “no” to things that really do not need to be a part of your life and your work.
    2. Surround yourself with people who support you in your work and life. I realize that this may be more of a challenge for some than others because to a certain extent it may be out of your control. I am fortunate that my mom was able to come with me to this conference because she too had a business needs to hear some of the speakers. My husband is at home with our other child manning that front, and he is glad to do it. But it goes beyond just having the support of family being close by or having the flexibility to help. It extends to doing business- working with and for- those who share the same mindset of work-life balance.

    For example, I’m working with a marketing firm to develop a marketing plan and strategy to take the company to the next level. The timing of brainstorming sessions needed for this came about two weeks after I had the now eight week old. We didn’t postpone it. They came to my house to do it. Not one session, but two. They held the baby, I held the baby and, because my husband was still off on leave because of the birth, we were able to get his ideas too, which is highly valuable to me. In my opinion, we came up with, among other things, some pretty awesome tag lines for the three unique lines of services/products we will be offering soon. (If you want to turn on your creative side, go grab a baby while you brainstorm). Picture proof of this session here.

    1. Refuse to think either/or: I could have postponed the brainstorming sessions and I could have skipped this conference and some people probably think I should have skipped both. Aren’t most maternity leaves 12 weeks? But I’d rather do both from a different perspective- having my child with me, who obviously needs me almost constantly as an infant and who will so soon not be giving me those sweet grins that I don’t want to miss out on, and doing work that I love and I hope meets needs for others too can be done together.

    I don’t have to separate my work from my life or choose between the two and you don’t either.

    What are your best methods for doing life instead of having to balance work and life?

  • Everyone Gets a Trophy and The Skills Gap

    Everyone Gets a Trophy and The Skills Gap

    At a lunch meeting yesterday, one topic of discussion was the “everyone gets a trophy” generation. The millennial generation – of which I am barely a part of based on my date of birth, but rarely admit to being – seems to have a problem with feeling entitled. And the negative outcomes this creates in schools and int he workplace is a hot topic.

    A couple of issues cited in this discussion were:

    • Lack of respect for consequences of one’s actions. For example, a star pitcher not getting to pitch in a game when scouts were there because he missed a practice and was also in trouble at school for skipping class. His parents raised holy terror because he didn’t get to play. Who is to blame? The parents or the student?
    • Lack of respect for other people and their time. For example, a teenager not showing up for work to teach swimming lessons because she had play practice and no one called to let the family know the child would not have lessons because the teacher couldn’t make it. Is the paid work or the play practice more important to attend? The director of the play told her she couldn’t miss practice. Does getting a paycheck for something also communicate you can’t miss?

    Compare these to examples to key findings cited in the Alabama Skills Gap Study conducted by the Alabama Department of Labor:

    Employers were more likely to identify gaps in soft skills (41%) than in technical skills (38%).

    Of the employers who have identified gaps in soft skills, 65% stated that Attendance was a problem. Following Directions and Time Management were the next most often identified soft skill gaps (39% and 36% respectively).

    We could blame these skills gap issues on just one generation, but the numbers show employers must be facing it with the majority of their workforce, which can’t possibly be all made of just the trophy winners.

    So what should we do? First, we should focus on soft skills development just as much as we do technical skills development in our schools and in our homes. A good resource for soft skills curriculum can be found here: http://www.dol.gov/odep/topics/youth/softskills/

    Next, we need to turn the mirror on ourselves, whether as a parent or as a teacher or even as a student. The question becomes, am I guilty of what I’m complaining about and how do I model the behavior I want to see?

    I say this as I sit here, letting my three year old skip swimming lessons. He’s asleep next to me after having tried to wake him up from his short-lived nap to go to the lesson. You haven’t seen holy terror until you’ve tried to wake a three year old up who doesn’t want to be woken up. Yep, that person complaining about the teenager teaching swimming lessons was me and now here we are not going to a scheduled lesson. Am I teaching my son something I don’t want to be teaching him? Sure am. But at least I called to let them know we wouldn’t be there… (I know don’t tell me, because I know, we still should have gone).

    As I beat myself up about not doing what I know I should, I figured I’d at least share the lesson. Soft skills are important. They are learned. Teach them by modeling the behavior you want to see.

    Want more on the soft skills employer want? Check out these posts:

    What do employers want? The 4 Cs

    What do employers want? Creativity

    What is your smart phone teaching you about communication?

    Want to get a job? Foster collaboration

  • 6 Reasons NOT to Strive for Perfection

    6 Reasons NOT to Strive for Perfection

    I used to get so frustrated as a recruiter when I asked the question “What are your weaknesses?” in an interview and I would get the response “I’m a perfectionist.” It seemed to me to be a way to state a “weakness” when in reality striving for perfection, I thought, was a characteristic that is desired in the working world and in fact classified as a strength.

    I’d turn around and probe the applicant in a way that made them tell me what bad behaviors or results arose because of their perfectionism. Most people just stared at me after asking this question. I wanted to say,  “Now give me an answer to this question that isn’t canned!”

    But, now I’m beginning to believe perfectionism truly is a weakness. Here’s why:

    Perfectionism leads to paralysis. In other words, decisions aren’t made because of perfectionism.

    The inability to make decisions leads to stuff not getting done. Number 23 in the article 30 Things to Stop Doing to Yourself,  states “#23. Stop trying to make things perfect. – The real world doesn’t reward perfectionists, it rewards people who get things done.

    When stuff doesn’t get done, the organization can’t meet customer needs and can’t move forward. You can’t vision for the future and think strategically when you are always trying to make things perfect.

    Perfectionism in the extreme sense is really is just another word for neurotic. If you know a true perfectionist, then you know what I mean. One client engagement I had last year was to improve their hiring practices in order to improve organizational results. After performing an analysis, it was obvious that we needed to implement some type of screening that tested for neurosis. Low performers were exhibiting this characteristic over and over and it was often described as “perfectionism”.

    Learning doesn’t occur when things are perfect.  We often learn more from our failures than our successes, which drives continuous improvement. And continuous improvement does move people and organizations forward.

    Quite frankly, perfect is boring.  And it is never going to happen.

    So if you want to drive results and strategic thinking in your organization, stop telling your people that they need to deliver “perfect”.  Tell them instead they need to be better today than they were yesterday- striving for continuous improvement.  A little bit better today than yesterday is a lot better than being paralyzed today because yesterday wasn’t perfect.