Author: Guest Blogger

  • A Tale of Two Employers: Workplace Appreciation

    A Tale of Two Employers: Workplace Appreciation

    “Employees don’t quit their job, they quit their manager.” How many times have you heard that phrase? Have you ever identified so much with it, thinking its origin may in fact be you for how well it resonates with your experiences? Well, I have. 

    I worked with a large company for almost 3 years, holding 2 different jobs within that time, searching for a position that would maintain my attention and highlight my skills coupled with a manager who would invest in me as both an employee and a person. In those 3 years, I found neither of those things and they were the longest 3 years of my life. I was continuously in a state of #OpentoWork, applying for positions well under my skill and experience level simply to be taken out of the toxicity that was my daily 9 – 5. But let’s unpack the situation further. 

    I was continuously in a state of #OpentoWork, applying for positions well under my skill and experience level simply to be taken out of the toxicity that was my daily 9 – 5.

    My first position with this company looked amazing on paper. The interviews highlighted efforts and initiatives that drew on my favorite aspects of my past positions and experiences and I was eager to get started. Once I did, I struggled with the management style I was receiving, communicating my needs only to consistently be met with unmet expectations. That, coupled with a difficult culture and internal resistance to what I was tasked to work towards, made it difficult to enjoy the work I was doing, but I persevered. I don’t believe in giving up when the going gets tough, but rather plowing through the difficulties and making the best of any situation. That is, until that situation bears no further potential. 

    The pinnacle of toxicity in a large organization comes to light with the vocalization of one word: re-org. Having never worked for such a large company before, I was naïve to what was to come. Long story short: my manager left their position, leaving me to be a team of 1. Their position was also eliminated as a result of the re-org, so I now had no growth opportunities. I saw the writing on the wall and knew I had to make a move and I had to make it fast. 

    So I transferred internally to a different team that, from the outside, seemed even more exciting than the first. Travel opportunities, engaging with high level internal and external leadership, autonomy over my work and…future growth opportunities! It was like the light I had been searching for at the end of the tunnel. Spoiler alert: it was not. 

    This new opportunity was worse than the previous, but for different reasons. The person I directly reported to was all but nonexistent. I communicated with them maybe once per month, and even then it seemed our short-lived conversations were meant only for them to check a box. No communication on how I was doing in the role, any help I may need or feedback I may have – nothing. The individual responsible for training and day to day oversight of me was the living embodiment of the phrase “hostile work environment”. I often left conversations thinking to myself “am I stupid?” because that’s how they made me feel. 

    The person I directly reported to was all but nonexistent. I communicated with them maybe once per month, and even then it seemed our short-lived conversations were meant only for them to check a box.

    While my first position with the company hadn’t been what I was looking for, this second position was quickly soul crushing. It traded my self-esteem and value for anxiety and a state of constant fear of reprimanding. There was no appreciation. Toxic behaviors like working 12-15 hour days, working weekends, sacrificing sleep – these were praised. Suggestions on process improvement or seeking genuine autonomy were met with hostility to the point where I stopped making suggestions. 

    I found myself once again searching for the right position. I was determined not to settle, knowing I had settled in the past, but I couldn’t seem to find anything. My determination was no match for the vibrant and competitive workforce that exists in North Alabama. Opportunity after opportunity drifted by and I was beginning to think I was never going to find the right position. Worse even, I was beginning to think that perhaps the problems I was facing weren’t the managers, but rather it was me. Were my expectations too high? Did the “right position” I kept dreaming of even exist? 

    Worse even, I was beginning to think that perhaps the problems I was facing weren’t the managers, but rather it was me. Were my expectations too high?

    And then one day, I got an Indeed message…about the position I was dreaming of getting into…with a small business, an environment I was desperately eager to return to. And the stars aligned and EUREKA, I got the job! There aren’t words to describe the trepidation I had walking into this new role. I had been sold a bill of goods not once, but twice before. I was not going to walk into another position with rose colored glasses on. 

    My first few weeks were great, I was learning so much and I was being exposed to multiple different facets of the company. I was introduced to the CEO and VPs within my first week, I was on a first name basis with the highest levels of leadership in the company and they truly seemed to listen to me when I talked to them. 

    At the end of my first month with the company, I went on business travel with the CEO, one of the VPs, and the Founder of the company – not only was it my first travel experience with this company but it was also with some of the most important people at the company. Unsurprisingly, I was nervous. Surprisingly, the trip was amazing. 

    I got to engage with leadership on a more personal level and they truly cared about what I had to say. The conversations I had on that trip are still referenced today and I am so thankful to have gone on this trip so early in my career with this company. I’ll never forget what was to me the most significant part of this trip. Following an employee engagement event we hosted for our local employees, we were heading back to the hotel and the CEO asked me “Do you know what your love language is?”. You could have knocked me over with a feather. Of course I knew, I’m a words of affirmation girl through and through. They noted this is something that my manager may struggle with as they’d not been great at it historically but they would keep that in mind. And they’ve kept that promise, to this day. 

    I got to engage with leadership on a more personal level and they truly cared about what I had to say.

    My manager, supposedly not historically superior with expressing their appreciation verbally, has had no difficulty in coming to me with praise. Any time they have feedback, they ensure it is being received correctly, something people struggle with on an interpersonal level, let alone a professional one. To put it simply: they care about me as a person first and an employee second. This has been the biggest differentiator between my new company and the previous. 

    I love my job, but on paper, I was slated to love my 2 previous jobs as well. The difficulty I was consistently faced with was my management, or lack thereof, and the environments I was trying to succeed in. It was like planting a petunia in a desert – I was destined to wilt from the start. 

    It’s been 6 months now and things are great. I’m not naïve enough to believe I will never have trouble with work – that is a part of life. But I know that I am supported by management and a team of some of the best, most kind hearted co-workers, and that knowledge makes the hardest of days that much easier to navigate.

    This blog was written by Guest Blogger Teddy Smith, a friend of Horizon Point.


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  • SPECIAL FEATURE! How to Put the “Home” in Office

    SPECIAL FEATURE! How to Put the “Home” in Office

    This week, we are thrilled to feature the launch of a new Spaces And Places blog! Created by Drew and Mary Ila Ward, Spaces And Places is a little bit of real estate, design, and travel, and a whole lot of what makes spaces and places home. Horizon Point’s mission is to innovate the workplace, and part of that effort is sharing stories about spaces and places (you may have noticed our “space” theme this year!).

    READ THE FIRST BLOG ON SPACES AND PLACES: “How to Put the ‘Home’ in Office“!

  • Alabama’s Best Kept Secret

    Alabama’s Best Kept Secret

    This week we have a very special guest blogger, Cassie Shropshire, with the Alabama Department of Rehabilitation Services (ADRS)!

    This year made the 33rd anniversary of The Americans with Disabilities Act (ADA). The act is a federal civil rights law that prohibits discrimination against people with disabilities in everyday life activities. The ADA guarantees that people with disabilities have the same opportunities as everyone else to enjoy employment opportunities, purchase goods and services, and participate in state and local government programs. Just four years after the ADA was signed into law, the Alabama Legislature created a state agency that would be committed to serve Alabamians with disabilities throughout their lifespan. That state agency is known as the Alabama Department of Rehabilitation Services (ADRS). ADRS has a “continuum of care approach, meaning that there is help at every stage of a person’s life. Their mission is to enable children and adults with disabilities to achieve their maximum potential. 

    ADRS has four different programs to support their continuum of care approach with their Vocational Rehabilitation Service (VRS) program being its largest program. VRS provides specialized employment and education related services and training to youth and adults with disabilities, helping them attain their employment goals. These employment services and trainings are available throughout the entire state. Each year VRS helps thousands of individuals with disabilities across the state of Alabama with college sponsorship, training program, and obtain employment. This also includes insuring that these individuals receive employment and educational accommodations needed to guarantee success in the classroom and on the job. Not only does VRS provides services to individuals with disabilities, but the program has a special team of Business Relations Consultants that work directly with employers with recruitment, cost-saving incentives including tax credits, employment retention/disability, no-cost disability related trainings, technical assistance, and help with accommodations and accessibility guidance on the Americans with disabilities Act and other legislation.

    I know you’re thinking WOW, what an amazing agency! These programs sound great!  Why haven’t I heard about this organization before? I always tell people that we are the best kept secret in the state of Alabama and that our services are underutilized. I have worked with ADRS for 9 ½ years, currently working as a Business Relations Consultant. I will admit that being in this role has been one of the most fulfilling, yet challenging roles that I’ve ever been in. I’ve been able to see so many people have access to employment and accommodations, but I’ve also experienced closed minds and doors to potential job candidates because they weren’t considered ideal. However, as a Business Relations Consultant, our team works daily to show how hiring people with disabilities is the best choice a business can make.  My favorite success story that I like to share with people when they ask me about some of the harder cases I’ve worked, is the story of a brilliant autistic young man who was told he would never work because he was nonverbal. After working to determine his needs and partnering with a company that was open to hiring people with disabilities despite their challenges, that young man is now gainfully employed fulltime with benefits. I’ve been afforded the opportunity to train businesses on disability etiquette, hiring dos and don’ts for people with disabilities, and the current hot topic of how to hire and support Neurodiversity in the workplace. Thankfully in the Huntsville area and more areas across the state, we are beginning to see a shift in thinking and more people with disabilities are going to work.

    Are you a business wanting to hire more people with disabilities, or make your workplace more diverse, equitable, and inclusive? Then you should tap into the no cost resources available to you through the Alabama Department of Rehabilitation Services. We are eager to partner with you and fulfill your labor needs. 

    Cassie Shropshire, MS, CRC, LPC
    Business Relations Consultant
    Alabama Department of Rehabilitation Services
    cassie.shropshire@rehab.alabama.gov

  • Relationships in Business

    Relationships in Business

    Written by: Lucy Orr, Horizon Point Consulting Summer Intern

    My name is Lucy Orr, and I interned with Horizon Point Consulting this summer. In my first blog post, I discussed what I hoped to learn from this experience. Not having a “dream job,” I was able to use this experience to get a taste of several different careers by observing Horizon Point as well as their clients. 

    While I certainly got a taste of different jobs throughout the summer, the part that struck me the most was the importance of relationships in every aspect of the business.

    The most obvious relationships that they spent significant time fostering were with their clients. By taking people out to lunch, forming friendships, and following through with timely expertise, each member of the Horizon Point team valued their relationships with everyone they contacted. This impacted me, not because of the novelty of the concept, but because of the sincerity with which they cared about each person and each business. From my perspective, the intentionality reinforced the quality of business that Horizon Point provides, both being equally important.

    The bond between the women that make it all happen was the most unexpected. I had never considered the importance of encouraging business partners, but it makes sense. They support each other, exalt each other’s accomplishments, and are attentive to each other’s needs. Though I was there temporarily, they welcomed me, were generous with me, and spent time to show they cared about me beyond the things I was doing to help the business. They are honest with each other about their strengths as well as their weaknesses which allows the group to come together and grow more efficiently. This is a great example of the community that is possible in a work environment- camaraderie that I can only hope to find or promote in my future workplace. 

    The last relationship that I noticed this summer impacted me the most deeply was the significance of family in work. I babysat for Mary Ila’s two older children regularly throughout the summer to give her a few hours at a time to focus on work, so I was able to learn from the intentionality with which she balanced these two things: work and family. This experience has shown me the blessing of valuing family. By constantly thinking of fun things we could do that her kids would enjoy or clearing entire days to spend time with them, she showed me that it is possible to work hard while prioritizing family. This balance definitely looks different for everyone, but it was so helpful for me to see such a wonderful example of this aspect of pursuing a career. 

    Horizon Point was a great example of strong relationships in each of these areas. When narrowing down my interests for a future career, I will look at how they play out in the workplace of each field. My time this summer gave me unexpected insight through simply observing Horizon Point’s focus on each type of relationship and realizing the difference it made in the all-around effectiveness of their work.

  • Assessing As a Student Intern

    Assessing As a Student Intern

    Written by: Lucy Orr, student intern with Horizon Point Consulting

    My name is Lucy Orr. I am going into my senior year in high school and I am interning with Horizon Point Consulting this summer. 

    For many high schoolers, summertime means time for a summer job. For several summers, I have wanted a summer job that will give me experience in and exposure to many fields. At this point, I do not know what I want to do in my future career- there are so many options!

    Because my junior year was cut short due to the pandemic, I have had time to think about my future in a lot of different ways. Some fields definitely interest me more than others, but I know there are so many that I have not yet explored. Because there are so many great choices in terms of a career, it’s hard to know where to begin looking. The more I thought about my upcoming internship at Horizon Point, the more my excitement grew! While I originally wanted to see how I could help the company, I realized that I would be learning so much from them as well. I have already seen many different jobs that I didn’t even know existed- several of which interest me.

    My first personal encounter with the company was through EDGE Student Leadership with the Decatur-Morgan Chamber of Commerce. In several EDGE meetings, members of the Horizon Point Consulting team came to talk with us about various topics: identifying personal strengths and interests, exploring potential career paths, prioritizing daily activities, and understanding interview etiquette. Horizon Point Consulting intrigued me not only because of the range of topics they presented but also because of the unity in their goal to prepare us for success in the workplace and in life. I knew, however, that Horizon Point’s main focus as a company is helping other businesses, not teenagers. I wanted to see what their work looked like on a larger scale… in the “real world.” 

    Through working with Horizon Point this summer, I hope to gain exposure to the many different aspects of how the company is run. I know I will learn so much just by observing their thoughtful decision making, strategies, and goals. I also hope that, through this job, I can get a better idea of what may interest me in a college major or career. Horizon Point helps a variety of businesses in a variety of ways. Maybe one of these businesses or one of the ways they help them will help me decide what I do or do not want in a future job!

    What new interests were you able to explore with your extra time? How will you act on these new interests?