Horizon Point Consulting

Tag: ChatGTP

  • AI Isn’t Replacing Jobs, Rather, It’s Writing Them

    AI Isn’t Replacing Jobs, Rather, It’s Writing Them

    This week we continue our exploration of AI. I must admit, I’ve been hesitant to give AI a chance. Given the ethical and legal concerns with its use and my own personal worries about whether it can perform for my needs, I saw no reason to engage with it. These past few weeks however, I’ve been testing its applications within the work place for HR-related tasks.

    Recently, I’ve been working on a compensation project that involved pulling market data, and reviewing job descriptions. I felt it would be a good opportunity to test AI and its research and writing capabilities. In recent months, ChatGPT, a Large Language Model AI developed by OpenAI, has undergone several updates providing it with new capabilities outside of just writing. One such new feature includes doing internet research, but how accurate is it?

    To test this, I enlisted my tech-savvy kids to ask ChatGPT for market data at the 25th Percentile in Huntsville, AL for a Market Assistant. Below I’ve attached screenshots of their results.

    When asking the same question, they both get slightly different answers. And when double checking their results, it seems that ChatGPT provided inaccurate information. Visiting the link it provided, it tells us that the range for the position as a whole is actually $46,530 to $58,286. See here for yourself: https://www.salary.com/research/salary/listing/administrative-assistant-salary/huntsville-al

    Comparing the ChatGPT results to CompAnalyst (Salary.com’s paid wage database) I found that the average salary for an Administrative Assistant for the 25th percentile in Huntsville is about $35,000, which aligns with the result one of my kids got, however, it doesn’t align with the source provided, so we’re unsure where this information is coming from. The results my other son got, $39,502 aligns with the median rate provided on CompAnalyst, which was $39,900. 

    Next, I decided to see how well ChatGPT wrote job descriptions. So, I asked ChatGPT to write a job description for an entry level GIS Analyst. The results were actually pretty decent. The job description had a well written summary of the role, accurately outlined key responsibilities, and specific qualifications including the requirement to know specific GIS software including ArcGIS and QGIS. ChatGPT also included the benefits offered by the employer and outlined the application process. My favorite part though is that ChatGPT even included an EEO statement. What it lacked was information on the physical requirements of the job and the work environment, so I decided to test it out on a job that requires more physical ability – a police officer. But once again, ChatGPT didn’t include any information on the physical requirements or work environment of the role. 

    These were just two simple tests of ChatGPT and how it could benefit HR professionals. Having given it a try, I do believe that AI can be beneficial to HR and help create a starting point for many HR tasks. However, the key takeaway for me is that AI is a starting point, it’s a tool to help aide you but you still have to do work – research the data you obtain through AI, review that document you have AI create for you for accuracy, compliance, and best practices, and remember that you are still responsible for the liability that using AI can create. 

  • AI and HR- A Series

    AI and HR- A Series

    How would your grandmother state your organizational values? Well, ChatGTP might give you some insights. 

    As I sat down with a client to help them form their values statements after the values mapping session I facilitated, we decided there were a few words that just weren’t right. They were close, but we needed a better word or two, so we stuck what we had into ChatGTP. After various takes on the language, including how your southern grandmother would say it-with of course, several “bless your hearts” thrown in from ChatGTP and some laughter from us- we landed on descriptors that resonated with the behaviors we were trying to articulate through shared language. 

    There is a lot of talk about what AI- Artificial Intelligence-is going to do to this world, or has already done.  Jillian highlighted how it was a focus at the Annual ATD conference in her recent blog post.  As she said, we are all relatively new to it and not very good at it, but think it deserves some attention.  

    Whereas many people want to make AI out to be the next major moral dilemma or our times, the way everyone is going to “cheat” in school and on the job, or what is going to take all our jobs away, I think taking more of a practical approach to what AI is and can do for business, specifically HR deserves some focus. So we are going to spend some time learning and then sharing that learning with you in a series of blog posts. 

    Over the next few weeks, we will be writing about how we and others are using AI to impact HR practices that will hopefully provide insights into how you might use it at work as well. We will talk about the tools being used, give you some thoughts on how it might make you a better practitioner and leader, and provide insights on what we see may be coming next.  

    AI may not be right for your organization just yet, but it may help you get a good laugh in or channel the language of your inner grandmother when you are trying to find just the right words for your next job description, proposal, or values statements.  Or, you could try CanvaAI and let it illustrate your next blog post…. Which illustration do you like better?