“The real heroes anyway aren’t the people doing things; the real heroes are the people NOTICING things, paying attention.” John Green, The Fault in Our Stars According to my editorial calendar, I’m supposed to be writing about job shadowing today, but I’ve noticed something. In the past week I’ve had conversations with three people about their work. One just quit. One is DONE with her work and is planning her quit, and one just realized she wants to quit, but hasn’t started the plotting of her exodus yet. (By the time I see her again next week though, I imagine
The HR world has been all a buzz with SHRM’s announcement of a switch to a competency-based certification. In an email to members, the SHRM CEO stated, “We believe a competency-based certification is the new standard for HR professionals around the globe. Our members have told us this; and we have listened.” Regardless of whether or not you agree or disagree with SHRM’s move, competency models are prevalent. The career development world has been competency-based through its Career Development Facilitator Training for quite some time. What is a competency? Good ole Wikipedia provides us with this definition: “A competency is
Being in a leadership role seems to be the ideal in most companies. Leading is what people strive for, and in most cases I think this is the norm because it is the only path by which advancement can take place. Want to move up and get paid more? Well then you have to lead and manage others. Another way to help people grow A client we’re working with is considering dual career ladders for the organization. With this organizational structure, there are advancement opportunities into the traditional route of leadership, but there is also a path by which people
Last week, I had to share some information with someone that was unpleasant. I was nervous about how to deliver the message, but I went back to the steps I recommend to leadership coaching clients when they have to deliver and discuss issues that involve conflict. This is a very common issue that leaders have to navigate, and the best method to handle or diffuse conflict is to address it. The worst thing that can be done is to ignore. If you’re struggling with how to handle a situation head on, use these steps to make it easier: 1. Get
I was mad. Really mad. I had an appointment with a client. He asked to reschedule because he said he would be out of the office all day the day we had scheduled to meet. I showed up at the company the day we were scheduled to meet in order to meet with one of his colleagues and out he walks. He’s there. I felt lied to and intentionally blown off. He said nothing. I said nothing. I expected an apology or at least an explanation e-mail or phone call to come from him. I got nothing. In inquiring about