Negotiation Styles and Why They Matter

Later this month I’ll be speaking at HR Florida about Negotiation Skills. We are all negotiators, even if we don’t realize it. Think for a minute. What did you do when your alarm went off this morning? Did you immediately jump out of bed or did you negotiate with yourself to allow yourself just “five more minutes?” Did your kid talk you into letting them pack cookies in their school lunch instead of a granola bar? Or did you agree to allow Jim to take the lead on the new project at work because Ally has too much on her

How to Develop Inclusive Training

When was the last time someone asked you how you prefer to learn? Has someone ever asked if you need assistive technology?  As a trainer and facilitator, I definitely miss the mark sometimes on inclusive training. It’s hard. There’s no way around it; it’s not easy to design or deliver training in a language, structure, platform, etc. that works well for every learner. It’s hard, but it’s so important to try.  There is robust research out there about learning styles, learner variability, and inclusive curriculum design. Let’s look at this excerpt from research about Universal Design for Learning (UDL), a

Servant Leadership

I recently helped a top security government employee with developing a resume. His leadership philosophy centered around supporting his employees (as opposed to the other way around); he believes in empowering subordinates with authority, as opposed to responsibility. His view of leadership embodies serving which is what great leaders do.               Servant leaders are a revolutionary bunch—they take the traditional power leadership model and turn it completely upside down. This new hierarchy puts the people—or employees, in a business context—at the very top and the leader at the bottom, charged with serving the employees above

Design Thinking as a Leadership Practice

In an ever-changing world, it’s more important than ever for leaders to have the tools to be able to navigate change and innovate. It’s also important for leaders to have opportunities to spur creative thinking in a world that is cluttered with a lot of noise and distractions. Most importantly, though, leaders need support in connecting with people and building empathy.    When frameworks are provided to help spur innovation and build valuable people skills, we find that leaders are better equipped to move forward.  It seems counterintuitive to use a process to try to break away from routine thinking and/or

Training and Developing Growth Mindset

Two weeks ago, Taylor kicked off our new series on Growth Mindset: what is it?! Today we’re exploring a growth mindset in training & development.  The Neuroleadership Institute (NLI) defines growth mindset as …the belief that your skills and abilities can be improved, and that ongoing development is the goal of the work you do. However, creating a growth mindset culture isn’t just about having optimistic employees, but creating a space where employees strive to learn, enjoy being challenged, and feel encouraged to develop new skills. Let’s look at a case study of NLI’s work with Microsoft.  A few years