Category: Personal Development

We all need a little personal development mixed in with our professional and career development. Read blogs in this category for stories and best practices for personal wellness and wellbeing, skills improvement, and  more.

  • What Do You Need to Add to Your Professional Development Toolbox?

    What Do You Need to Add to Your Professional Development Toolbox?

    Earlier this summer, I facilitated a Zoom session with a small group of employees to gather feedback on a new training initiative. The discussion was eye-opening. While a few participants voiced concerns about the perceived bureaucracy around required training, others shared that they had already implemented some of the tools and were eager for their colleagues to experience the same growth.

    My biggest takeaway? When rolling out professional development (PD) opportunities, it’s essential to invite your team into the process. Be transparent about the “why” behind the training. Let people know it’s not just a box to check—it’s a pathway for their personal growth and a strategy to drive organizational success.

    This week, I’ll be in Mississippi speaking with educators about building a Professional Development Toolbox (follow along with all of our events here). Shortly after, I’ll head to Mobile, Alabama to kick off a PD course with another group of dedicated educators. Despite being in different locations and varied groups, the message is the same: professional development is not a luxury—it’s a necessity for organizations that want to thrive.

    Whether you’re supporting teachers, tech teams, or healthcare workers, the tools you include in your PD toolbox may differ—but the framework remains consistent:

    1. Identify what your organization needs to operate effectively and stay competitive.
    2. Align those needs with the existing or aspirational skill sets of your employees.
    3. Provide the tools, resources, and opportunities that allow people to grow—and in turn, help your organization flourish.

    As the saying goes, “The only thing worse than training your employees and having them leave is not training them and having them stay.” – Henry Ford

    When professional development is done well, it’s not just about skill-building. It’s about cultivating a culture of curiosity, ownership, and continual growth.

    For ideas on how to get started, check out these previous blog posts:

    Ask us at HPC how we can help you expand your professional development toolbox!

  • 4 Steps to Fanatic Leadership Discipline

    4 Steps to Fanatic Leadership Discipline

    This post was originally published after Memorial Day weekend ten years ago. On it’s 10th anniversary, we’re bringing it back. Enjoy!


    Over Memorial Day weekend, my family spent some time at the river. Trying to stay true to actually getting some exercise, even while on vacation, I was pushing my kids in the stroller down a windy and hilly river road when we came upon a man chopping firewood, transporting in on a wheelbarrow, and putting it in a spot beside his house to store.

    It’s May in Alabama. Even at 9 am it was approaching 90 degrees with the humidity level about that high. It was hot, and it will be hot for a while, most likely until at least October. I thought this man was crazy. With no need for firewood in the near future, why would he be utilizing the vacation holiday weekend farthest away from winter this side of Easter to chop firewood? In long pants and a long shirt no less.

    I wasn’t the only one perplexed by what he was doing. After we passed him a second time, my four-year-old said, “Mommy, what is that man doing?” I responded he’s chopping and moving firewood, to which he replied, “Why?”

    But as a read, Great by Choice by Jim Collins, a book focused on leading and thriving in the midst of uncertain environments (and let’s face it, isn’t every environment uncertain in one way or another?), I realized this man just might be illustrating a key leadership principle emphasized in the book.

    This is the principle of “Fanatic Discipline” and this quote captures its sentiments:

    “Victory awaits him who has everything in order- luck people call it. Defeat is certain for him who has neglected to take the necessary precautions in time; this is called bad luck.” Roald Amundsen (the first person to lead a team to reach the South Pole).

    It dawned on me, this is what we strive to teach leadership coaching clients by instilling consistent behaviors that lead to habits that then lead to results. In other words, we preach “fanatic discipline” by chopping your firewood before you even need it.

    If you are wanting to instill “fanatic discipline” to reach results, how do you do it?

    1.You focus on what you can control, not what you can’t. The only thing you can control is your behavior. Nothing more classically illustrates this than Stephen Covey’s Circle of Control and Influence concept (read more about it in Seven Habits of Highly Effective People). Our friend wasn’t focused on the heat, which he couldn’t control, or one to make excuses for the heat, instead he did number two….

    2. Focus on doing important behaviors regularly, not all in one bout of energy, but in a way that allows for consistent progress to be achieved (for more on this, read the chapter on “20 Mile March” in Great by Choice. I imagine our man chops a little bit of firewood every morning throughout the year, even when it is hot and even when it is a holiday, in order to have enough stored for the winter. He doesn’t wait until the first sign of a cold snap to get to chopping. Slow and steady really does win the race. As Collins states

    “It’s about having concrete, clear, intelligent and rigorously pursued performance mechanisms that keep you on track. The 20 Mile March creates two types of self-imposed discomfort: (1) the discomfort of unwavering commitment to high performance in difficult conditions, and (2) the discomfort of holding back in good conditions.”

    3.The behavior is monitored and tracked, not the outcome. There is nothing like a good ole chart, simple and easy to keep track of your progress and actually motivate performance. The simple process and tool we have begun using for this can be found in Marshall Goldsmith’s book Triggers. As Goldsmith states, “Quantifying effort rather than outcomes reveals patterns that we’d otherwise miss.” I imagine our friend the firewood man has a chart on his fridge that he checks off on the days he does his chopping or one that he makes a tally mark on each day he chops to count how much wood he has or has left to chop (or maybe he doesn’t, but for my story’s purpose he does).

    4.When the first three things are done, we set ourselves up to achieve outcomes. I know the firewood man won’t be cold this winter. Do you often leave yourself out in the cold because you’ve focused on the outcome and not the effort or the consistent behavior to achieve the result you are looking for? I know I have.

    What is one thing you can control, start to do today, and track with “fanatic discipline” that will help you be the leader you want to be?

  • What’s Ethical Isn’t Always What’s Easy

    What’s Ethical Isn’t Always What’s Easy

    Years ago I worked for a small company that was in financial trouble. The CEO asked me to alter payroll records because the company couldn’t afford to pay employees, employer taxes, or 401k contributions. I knew the request wasn’t just unethical—it was illegal. I also knew that refusing could cost me my job–-and it did. Situations like this—where personal and professional consequences collide—are the kind of ethical gray zones HR professionals face every day.

    Ten years ago, ethics in the workplace often meant compliance training and checking boxes. Today, it’s about how values show up in hiring decisions, leadership behavior, and even how we exit employees.

    That’s why I’m excited to be leading a session this week at the Alabama SHRM Conference, diving deep into Ethics in HR. We’ll explore core ethical principles, the most common challenges HR professionals face, and how to build a practical framework for navigating tough decisions—even in complex, uncomfortable situations where there may be no clear right answer. (We’re also launching a brand new eCourse all about Ethics in HR!)

    At the same time, with increasing attention on workplace transparency, DEI, and employee well-being, HR leaders are under more pressure than ever to make ethical decisions that align with both legal standards and evolving cultural expectations.

    Have you ever been asked to bend the rules “just this once”? What did you do? Ethics in the workplace isn’t always about obvious misconduct—it’s often about subtle pressures and competing interests.

    Ethics isn’t just a one-time conversation—it’s a critical skill set that needs to be practiced, refined, and supported by policy and culture. Whether you’re new to HR or a seasoned leader, revisiting these principles can sharpen your judgment and strengthen your voice in moments that matter. Ethical leadership starts with asking the hard questions and being willing to speak up, even when it’s uncomfortable. As HR professionals, we have the opportunity—and responsibility—to model what integrity looks like in action.

    Think about a time when you were faced with an ethical dilemma or an unclear ethics in the workplace situation. What did you do? Looking back, is there anything you would have done differently? Ethical decisions in HR rarely come with applause—but it’s essential to building organizations people can trust.

    NEW! Ethics in HR eCourse

  • Understanding Behavior Styles Can Turn Conflict into Growth

    Understanding Behavior Styles Can Turn Conflict into Growth

    For the past two semesters, I’ve been part of the Highlands College Leadership Institute, and if I’m honest, I’ve often felt like an imposter. Leadership hasn’t always come naturally to me. Speaking of understanding behavior styles, I know I tend to thrive in supportive roles rather than taking center stage. According to the DiSC personality assessment, my style is SC-calm, conscientious, and supportive. That means I avoid the spotlight and steer clear of conflict when I can.

    But here’s the twist: this very discomfort has become a space for deep growth.

    Through both Highlands College and my professional work with Horizon Point, I’ve been diving into conflict resolution. It turns out, understanding personality styles-not just our own, but others too, can dramatically shift how we handle disagreements in the workplace.

    At Highlands, Chris and Sophie Corder from Designed for Unity have been helping us explore how our DiSC styles shape our approach to conflict. They draw from Robert A. Rohm’s powerful framework in The Ultimate Discovery System, which teaches how understanding behavior styles can unlock harmony at work.

    Here’s what I’ve learned-and why it matters.

    The Four DiSC Styles: How They Handle Conflict Differently

    (Note: There are many models for understanding behavior styles, and we recommend using more than one to better understand ourselves and others. This is simply one tool we like.)

    According to Rohm, people tend to operate within four key behavioral types:

    • Dominant (D): Assertive, results-focused, and direct. In conflict, they can seem intense or confrontational. To resolve issues, speak to their need for efficiency and solutions.
    • Influential (I): Outgoing, optimistic, and persuasive. These people might avoid tough conversations, so approach them with empathy and affirm their ideas.
    • Steady (S): Calm, patient, and loyal. They value peace and can shy away from conflict. Give them reassurance and plenty of time to process.
    • Conscientious (C): Precise, logical, and detail-oriented. They’ll want facts, not feelings. Offer clear data and structured solutions.

    Know Thyself: The Power of Self-Awareness in Conflict

    Understanding others is key-but knowing yourself might be even more important.

    • What triggers your frustration?
    • How do you respond under pressure?
    • Do you tend to avoid conflict or rush to solve it?

    By becoming aware of your own behavioral style, you can better regulate your reactions and navigate conflict more intentionally.

    Communication Tips for Resolving Conflict Effectively

    Conflict can either divide teams or deepen trust. The difference often comes down to how we communicate.

    Here are some key strategies from The Ultimate Discovery System:

    • Listen actively. Before offering solutions, seek to truly understand the other person’s point of view.
    • Tailor your communication. Match your tone and approach to the other person’s DiSC style for better connection.
    • Focus on solutions. Keep the conversation future-focused instead of rehashing problems.

    Collaboration > Competition: Shift the Workplace Mindset

    One of Rohm’s most valuable insights? Conflict resolution isn’t about winning. It’s about understanding and collaborating. Teams function best when they embrace diverse styles and strengths, working together instead of pulling in different directions.

    When we honor different perspectives and communicate with intention, conflict becomes a tool for progress, not a threat to it.

    Ready to Rethink Conflict?

    Conflict is inevitable. But with the right tools, self-awareness, communication, and behavioral insight, it doesn’t have to feel like chaos. It can be the start of something better.

    Want to dive deeper? Check out more from The Point Blog:

  • Conflict, Conflict Everywhere: How to Resolve Conflict at Work

    Conflict, Conflict Everywhere: How to Resolve Conflict at Work

    “You would have thought he would have at least stopped and asked him what was going on. He has never once behaved like that at work. Don’t you think his boss should have asked if he was okay or something?”

    My friend said this to me while explaining that her brother was suspended from work without pay for lashing out at a colleague. The altercation was verbal not physical and occurred because the colleague had undermined her brother’s authority. Neither of them were able to resolve conflict at work in this heated moment.

    “I know he shouldn’t have done it, but doesn’t context matter?” she implored.

    Turns out the context (background) was not only the undermining of authority but also the fact that my friend and her brother had just lost their mother AND his little girl was in the hospital.  Truth be told, he probably shouldn’t have been at work to begin with, given the stress he was under. But my friend says their work culture is one in which they all pretend work and “life” exist in two completely different compartments, and YOU better be dead or in the hospital to not make it to work.

    As we launch our series on how to resolve conflict at work, I can’t help but think about this story my friend shared with me. If you are a leader in an organization, you can take your first cue from this story and realize that if you don’t know the stress that others may be under (inside or outside of work) and actively work to help them manage it, you may not be the best leader.

    To resolve conflict at work, we suggest using the SBAR Model to lead your way through it. Originally developed by the US Marines, we find this approach is best explained by our friend and Reality Based Leadership expert, Cy Wakeman

    Here is her overview of SBAR from her LinkedIn Article:

    S = Situation. I need the person to identify, in one true, drama-free sentence, what the issue is.

    B = Background. This is 2-3 sentences of only the facts and history that applies to what we’re trying to (re)solve. 

    A = Analysis or Assessment. This is the “Why does the issue matter?” section. It should also include fact-checking so you know what’s real and what’s a story.

    R = Recommendations (yes, that’s plural). If you come to me with just what needs to be done, that’s your opinion, your request, your demand. Come to me with ideas of all the things you could do and I’ll know you’re being mentally flexible and thinking your way through the problem. It shows you’ve got resilience.

    If you noticed, Cy’s approach is to get the person you are dealing with to walk through these questions, not you as the leader.  This is an empowerment based approach.

    What might have happened if the supervisor of my friend’s brother did this with him after the conflict took place?  Would the brother have been psychologically safe enough (from a glimpse into the work culture sister described, probably not…) to tell him the B- background of his current situation?  Would he have R-recommended suspension for himself? Without pay?

    I of course don’t know the answers to this, and I of course don’t know if sister got the whole truth and nothing but the truth from brother, but when it is all said and done, when conflict takes place at work an empowerment based model like SBAR can help keep the conflict from escalating and can help us build stronger teams.

    What is your approach to dealing with conflict at work? 

    Take a look at Cy Wakeman’s Ego Bypass Toolkit here or click the teaser image below. 

    reality based leadership SBAR