Author: Mary Ila Ward

  • 4 Steps to Fanatic Leadership Discipline

    4 Steps to Fanatic Leadership Discipline

    This post was originally published after Memorial Day weekend ten years ago. On it’s 10th anniversary, we’re bringing it back. Enjoy!


    Over Memorial Day weekend, my family spent some time at the river. Trying to stay true to actually getting some exercise, even while on vacation, I was pushing my kids in the stroller down a windy and hilly river road when we came upon a man chopping firewood, transporting in on a wheelbarrow, and putting it in a spot beside his house to store.

    It’s May in Alabama. Even at 9 am it was approaching 90 degrees with the humidity level about that high. It was hot, and it will be hot for a while, most likely until at least October. I thought this man was crazy. With no need for firewood in the near future, why would he be utilizing the vacation holiday weekend farthest away from winter this side of Easter to chop firewood? In long pants and a long shirt no less.

    I wasn’t the only one perplexed by what he was doing. After we passed him a second time, my four-year-old said, “Mommy, what is that man doing?” I responded he’s chopping and moving firewood, to which he replied, “Why?”

    But as a read, Great by Choice by Jim Collins, a book focused on leading and thriving in the midst of uncertain environments (and let’s face it, isn’t every environment uncertain in one way or another?), I realized this man just might be illustrating a key leadership principle emphasized in the book.

    This is the principle of “Fanatic Discipline” and this quote captures its sentiments:

    “Victory awaits him who has everything in order- luck people call it. Defeat is certain for him who has neglected to take the necessary precautions in time; this is called bad luck.” Roald Amundsen (the first person to lead a team to reach the South Pole).

    It dawned on me, this is what we strive to teach leadership coaching clients by instilling consistent behaviors that lead to habits that then lead to results. In other words, we preach “fanatic discipline” by chopping your firewood before you even need it.

    If you are wanting to instill “fanatic discipline” to reach results, how do you do it?

    1.You focus on what you can control, not what you can’t. The only thing you can control is your behavior. Nothing more classically illustrates this than Stephen Covey’s Circle of Control and Influence concept (read more about it in Seven Habits of Highly Effective People). Our friend wasn’t focused on the heat, which he couldn’t control, or one to make excuses for the heat, instead he did number two….

    2. Focus on doing important behaviors regularly, not all in one bout of energy, but in a way that allows for consistent progress to be achieved (for more on this, read the chapter on “20 Mile March” in Great by Choice. I imagine our man chops a little bit of firewood every morning throughout the year, even when it is hot and even when it is a holiday, in order to have enough stored for the winter. He doesn’t wait until the first sign of a cold snap to get to chopping. Slow and steady really does win the race. As Collins states

    “It’s about having concrete, clear, intelligent and rigorously pursued performance mechanisms that keep you on track. The 20 Mile March creates two types of self-imposed discomfort: (1) the discomfort of unwavering commitment to high performance in difficult conditions, and (2) the discomfort of holding back in good conditions.”

    3.The behavior is monitored and tracked, not the outcome. There is nothing like a good ole chart, simple and easy to keep track of your progress and actually motivate performance. The simple process and tool we have begun using for this can be found in Marshall Goldsmith’s book Triggers. As Goldsmith states, “Quantifying effort rather than outcomes reveals patterns that we’d otherwise miss.” I imagine our friend the firewood man has a chart on his fridge that he checks off on the days he does his chopping or one that he makes a tally mark on each day he chops to count how much wood he has or has left to chop (or maybe he doesn’t, but for my story’s purpose he does).

    4.When the first three things are done, we set ourselves up to achieve outcomes. I know the firewood man won’t be cold this winter. Do you often leave yourself out in the cold because you’ve focused on the outcome and not the effort or the consistent behavior to achieve the result you are looking for? I know I have.

    What is one thing you can control, start to do today, and track with “fanatic discipline” that will help you be the leader you want to be?

  • Lessons from March Madness: Talent is Global

    Lessons from March Madness: Talent is Global

    Our crew is all about some March Madness. We have an extended family bracket competition complete with prize money and trash texting. The kids even get in on it. My bracket was shot pretty soon after the first round (I think I finished 33rd overall), but I still enjoyed watching the competition down to the final game.

    While watching the introduction of the starting five for the championship team, one thing stood out to me about the talent.

    Consider the starting five for Florida:

    Two of the five (or 40%) of the starters on the championship team are from outside the United States. Looking at the entire roster, 35% of the players are from another country.

    There is no doubt that Name Image and Likeness (NIL) has changed the game of college sports. But I would venture to guess that global recruiting is also a part of reshaping the game. NIL makes players more mobile, chasing the best deal, and players across the globe are mobile. Players are also having to compete with the best talent in the world, not just the best talent in the country – much less their own state! – for a chance to start on a championship team, or any team for that matter.

    If you are wanting to put together the best team at work, following the lesson from college basketball champions (and football!) may be wise. Don’t limit your search. Talent is global.

    One of the biggest lessons from March Madness this year is that excellence knows no borders. Whether you’re building a roster for the court or a team for your company, casting a wider net can bring surprising strength. Diversity of background, experience, and perspective can be the game-changer that sets your team apart from the rest.

  • Conflict, Conflict Everywhere: How to Resolve Conflict at Work

    Conflict, Conflict Everywhere: How to Resolve Conflict at Work

    “You would have thought he would have at least stopped and asked him what was going on. He has never once behaved like that at work. Don’t you think his boss should have asked if he was okay or something?”

    My friend said this to me while explaining that her brother was suspended from work without pay for lashing out at a colleague. The altercation was verbal not physical and occurred because the colleague had undermined her brother’s authority. Neither of them were able to resolve conflict at work in this heated moment.

    “I know he shouldn’t have done it, but doesn’t context matter?” she implored.

    Turns out the context (background) was not only the undermining of authority but also the fact that my friend and her brother had just lost their mother AND his little girl was in the hospital.  Truth be told, he probably shouldn’t have been at work to begin with, given the stress he was under. But my friend says their work culture is one in which they all pretend work and “life” exist in two completely different compartments, and YOU better be dead or in the hospital to not make it to work.

    As we launch our series on how to resolve conflict at work, I can’t help but think about this story my friend shared with me. If you are a leader in an organization, you can take your first cue from this story and realize that if you don’t know the stress that others may be under (inside or outside of work) and actively work to help them manage it, you may not be the best leader.

    To resolve conflict at work, we suggest using the SBAR Model to lead your way through it. Originally developed by the US Marines, we find this approach is best explained by our friend and Reality Based Leadership expert, Cy Wakeman

    Here is her overview of SBAR from her LinkedIn Article:

    S = Situation. I need the person to identify, in one true, drama-free sentence, what the issue is.

    B = Background. This is 2-3 sentences of only the facts and history that applies to what we’re trying to (re)solve. 

    A = Analysis or Assessment. This is the “Why does the issue matter?” section. It should also include fact-checking so you know what’s real and what’s a story.

    R = Recommendations (yes, that’s plural). If you come to me with just what needs to be done, that’s your opinion, your request, your demand. Come to me with ideas of all the things you could do and I’ll know you’re being mentally flexible and thinking your way through the problem. It shows you’ve got resilience.

    If you noticed, Cy’s approach is to get the person you are dealing with to walk through these questions, not you as the leader.  This is an empowerment based approach.

    What might have happened if the supervisor of my friend’s brother did this with him after the conflict took place?  Would the brother have been psychologically safe enough (from a glimpse into the work culture sister described, probably not…) to tell him the B- background of his current situation?  Would he have R-recommended suspension for himself? Without pay?

    I of course don’t know the answers to this, and I of course don’t know if sister got the whole truth and nothing but the truth from brother, but when it is all said and done, when conflict takes place at work an empowerment based model like SBAR can help keep the conflict from escalating and can help us build stronger teams.

    What is your approach to dealing with conflict at work? 

    Take a look at Cy Wakeman’s Ego Bypass Toolkit here or click the teaser image below. 

    reality based leadership SBAR
  • Are You Leading or Just Managing? Let’s Find Out

    Are You Leading or Just Managing? Let’s Find Out

    The terms manager and leader often get used interchangeably, but should they? “Leading versus managing” is a common search phrase. At HPC, we don’t really think it’s a “versus” situation. You can be a good manager without being a great leader, but you can’t be a great leader without strong management skills. So, what’s distinct about them, and why does it matter? Let’s break it down. 

    You Manage Time and Tasks

    Management primarily involves managing things that largely impact people, but it does not seek to influence people like leadership does. 

    It’s hard to lead others well if you can manage your tasks and your time and help others do the same.  

    Here are two resources for growing in managing your tasks and time so you can model that well for others: 

    You Lead People

    Leadership at its core is simply influencing others to achieve desired and mutually beneficial outcomes. To do this, you have to manage your time and tasks well and help others do the same, but you also have to: 

    • Create and share a vision. Where you are wanting to influence people to go, and how?
    • Provide individual influence to achieve the desired outcomes.

    Focus on what you can control by modeling the behaviors you want to see.

    Deploy strategies to meet people where they are to provide positive influence. Some models/books we like related to this are:

    Be sure to check out our coaching moment videos that are coming out over the next few weeks to gain practical tips and tools on how you can manage and lead effectively.

  • Nourish: A Bold New Direction for 2025

    Nourish: A Bold New Direction for 2025

    After a year of “Open the Door” as our 2024 theme, we decided this year as a team that maybe we needed to simplify- our theme and our focus.  As I discussed in my speech Taste and See, turning responsibility into obligation to open the door to anyone and anything brought about a state of too much in 2025.  Like they say, there can be too much of a good thing. 

    So in keeping with tasting and seeing what is good and letting that be the only obligation or responsibility to pursue, trusting that good things will flow naturally from there, we felt as though “Nourish” speaks volumes to what we are pursuing this year and aligns with our organizational values. 

    What Nourish means to us: 

    • Living with intention
    • Nourishing the people closest to us
    • Emphasizing abundance instead of scarcity
    • Pouring into good things allows the outcomes take care of themselves
    • The mindset that capacity doesn’t equal obligation. Margins nourish us to live with intent and pour into the important people and things around us. This helps us see who and what needs to be nourished right in front of us. 
    • Nourishing creates growth 
    • Nourishing leads to thriving 

    Values Alignment 

    And in true HPC fashion, we put the word into ChatGPT and found that nourish aligns well with our values: 

    1. Passion: Nourishing reflects a commitment to fueling enthusiasm and energy in all endeavors, encouraging others to pursue their work with heart and dedication.
    2. Productivity: Nourishing the mind, skills, and workplace environment enables individuals and teams to perform at their best, driving meaningful outcomes.
    3. People First: At its core, “nourish” emphasizes care, growth, and support, putting people at the center by fostering their well-being and development.
    4. Continuous Learning and Improvement: Nourishment encompasses providing the resources, opportunities, and encouragement for ongoing growth and enhancement, ensuring a culture of improvement.
    5. Give Back: Nourishing others extends to contributing to the greater good, whether through community efforts, mentorship, or empowering others to succeed.

    What we will Nourish this year: 

    Leadership Development and Coaching

    We are launching new content in 2025 that includes monthly blog posts and coaching moment videos to help nurture leadership development in companies and communities.  These will be practical strategies to implement, not complex theories or vague guidance. A taste of what we will be doing to nourish leadership development in our area includes facilitating the Cummings Research Park Tech to Exec Program and continuing to deliver Encounter Groups to our clients.  Our customized programs for organizations will now come with a customized website page(s) to provide nourishment even after the in-person component concludes. 

    Entrepreneurship

    We will be launching new content featuring entrepreneurs across our network to showcase the innovation taking place all around us. We will continue to support Alabama Launchpad and the dozens of entrepreneurs that come through the program each year. 

    Career and Professional Development

    In 2024, we launched online courses and will continue to launch more courses throughout 2025. Taylor is now one of the very few people in the country certified to deliver the National Career Development Association’s brand new School Career Development Advisor (SCDA) training, and she will continue to work with the Alabama State Department of Education to certify hundreds of educators across the state in this and other content and certifications. 

    Informed Compensation

    We continue to do a lot of compensation work. We realize that this core hygiene factor helps people literally nourish themselves and their families. Living wages are important and so is making wise business financial decisions to ensure the longevity of our organizations. These can exist together and be nourished together- remember abundance, not scarcity.  We will continue to facilitate the North Alabama Regional Wage and Benefit survey to help companies and communities make informed compensation decisions. 

    Each Other

    We are a family at HPC and each of us needs nourishment from each other. This year, we will be focused on nourishing Taylor as she undergoes surgery and treatment for breast cancer.  Emily is nourishing new life, and we will welcome a baby into the HPC family in May!  We ask your prayers for Taylor and Emily and their families. 

    nourish gift basket
    Taylor’s “nourish” basket from the team!
    Each of us curated a few items that we knew would bring Taylor a little bit of joy and “nourishment”.

    What are you nourishing this year? What do you want to see grow?