Horizon Point Consulting

Author: Lorrie Coffey

  • Continuous Learning.. Are You Cheating Yourself?

    Continuous Learning.. Are You Cheating Yourself?

    I was recently presented with the opportunity to start hosting a monthly event that brings HR professionals together to discuss issues we are facing and to learn from each other’s experiences. I volunteered for the opportunity without hesitation, knowing that my co-workers would both be excited for me in my new endeavor and support me in any way needed.

    Continuous Learning. We believe continual learning is a key driver in creating passion and productivity in life and in work. To that end, we invest in the personal development of our people because we know that people are a company and community’s greatest asset (People First). We work with clients who believe in continuous learning and take steps towards continual self-improvement in order to maximize their passion and productivity.

    At Horizon Point, continuous learning is in the forefront of everything we do. We learn through meeting with new clients and assessing their HR needs, researching HR issues to help better assist our clients, and sharing articles and books that help us become more authentic leaders. We are encouraged to attend conferences, workshops, and networking events that feed our passion for HR and we are given the flexibility in our schedules to do so. We also pull from each other’s strengths, taking the opportunity to learn from each other’s experiences and expertise.

    While we strive for continuous learning within our organization, we also strive to provide continuous learning opportunities for our clients by helping them strengthen their HR foundations, providing leadership development training, assisting with talent management, and assessing and addressing employee engagement issues. Through these learning opportunities, organizations are able to strengthen their leadership teams, improve employee morale and retention rates, and ensure that they are meeting the needs of their employees and their organization through sound HR policies and procedures. We share our expertise at workshops and conferences, through The Point Blog, and through our monthly Workplace Innovation and CDF newsletters.

    “If you are not learning while you’re earning, you are cheating yourself out of the better portion of your compensation.” – Napoleon Hill

    Are you cheating yourself?

    Join The Point Blog: Sound Advice for Career and Leadership Development mailing list here.

  • Authenticity and Authentic Leadership

    Authenticity and Authentic Leadership

    I just read an article about authenticity and authentic leadership that is going to stick with me. The big takeaway:

    “See, authentic leadership is all about self-awareness, positivity, solid ethics, measured transparency and personal development; far more nuanced than just being ‘real’.”

    – The Difference Between Authenticity and Authentic Leadership by Morgan Browning, President and COO, Emergenetics International

    To read the full article click here.

  • Make It Effective… Improve Communication Within Your Organization!

    Make It Effective… Improve Communication Within Your Organization!

    Think about your family, organizations you volunteer with, the company you work for. How would you rate communication in each of these groups? Do the members of each of these groups communicate effectively with each other, or is something lacking?

    We learn to communicate from a very early age, learning to listen and speak as an infant and later on learning to read and write. However, even though we learn to communicate very early in our lives, many people have difficulty communicating effectively.

    As an HR professional, one of the complaints I hear most often from employees and leadership within organizations is that there is a lack of effective communication. This lack of communication in the workplace often leads to added stress and tension among employees, loss of productivity, a decrease in employee morale, and turnover.

    • Businesses with effective communication are 50% more likely to have lower employee turnover. (ClearCompany)
    • 33% of employees said a lack of open, honest communication has the most negative impact on employee morale (HerdWisdom)
    • Miscommunication costs even smaller companies of 100 employees an average of $420,000 annually. (Top Ten Email Blunders that Cost Companies Money, Deborah Hamilton)

    So how can you improve communication within your organization?

    1. Keep employees informed. Make sure employees know what is going on in the organization. If your company just made a major policy change or won a new client contract, make sure your employees know. Send out a communication to all employees, have managers announce it during team meetings, or post it in the employee break room.
    2. Provide training to your leadership. Good communication starts from the top. If your leaders aren’t effective communicators, that will trickle down to the rest of your employees. Make sure leaders have the training and tools needed to communicate effectively.
    3. Listen to and address employee concerns. If employees come to you with concerns about communication, take those concerns seriously and address them. Whether the concern is regarding a single employee or a department, determine how you as a leader can help improve communications.
    4. Remember, it’s not always what you say but how you say it. Communication involves a lot more than just what you say. Body language and tone play an important part as well. So be sure you’re conveying the message you intend to convey through your body language and tone.
    5. Use the appropriate method of communication. Make sure you’re using the appropriate method of communication to get your message across. Is the message best communicated via email, phone, or in person? This may vary depending on what message your conveying as well as who your audience is.

    For information on Communication Training, as well as other training topics we offer, click here.

  • Take the Negative out of No

    Take the Negative out of No

    This past weekend the pastor from my former church in Virginia stepped down from his position due to health issues. As I watched the Indoctrination Ceremony to install the new pastor online, I was overwhelmed by my pastor’s grace and gratitude. I was inspired by his authenticity regarding his circumstances.

    As he spoke of his need to step down, he also spoke of his calling to step up into a supporting role for the new pastor, someone that has been a part of the church and supported him for many years. He spoke of saying “no”, so that he could say “yes” to God’s new calling for him.

    We are taught at a very young age that no carries a negative meaning and has negative results. But as William Ury outlines in his book The Power of the Positive No, if done right, saying no can have a positive impact and is necessary in order to get to the right yes.

    So how can you create a positive no?

    • Explain your reason for saying no. Perhaps you don’t have time or what is being asked is outside of your expertise.
    • Offer up an alternative. Offer to help find someone who can say yes or provide an alternative solution to the problem.
    • Don’t be afraid to say “I need time to think about it.” If you’re not sure if you can help, think about it and get back to them within a reasonable amount of time.
    • Confirm that you think the idea is a great one and apologize for not being able to help. Provide positive feedback to reinforce their efforts and let them know that you wish you could help to see it through.

    By taking the negative out of no, you keep the door open for a future yes.

    Like this post? You may also like:

    Saying “No” to Something is Saying “Yes” to Something Else
  • Finding Your Own Path

    Finding Your Own Path

    A recent conversation with my eight-year old son made me realize just how early in life we begin to compare ourselves to others and try to adjust who we are to fit in with those around us.

    As we continue to explore authenticity, and specifically being true to yourself and not comparing yourself to others, I am reminded of this quote.

    Our journeys are each unique, the paths we take are ours alone.

    For a great article about one man’s journey to being authentically happy and his three principles for accepting yourself, read Paul Dalton’s story.