Teamwork Makes the Dream Work…Unless the Team is Dysfunctional

This week, I had the great pleasure of facilitating in-person training with a group of junior managers who are working diligently to improve team and unit dynamics among their direct reports. They quickly identified the teams they lead that are functional vs. dysfunctional, and we had some deep discussion about why some teams work and some don’t.  Patrick Lencioni is a subject matter expert on organizational health and team dynamics, and his model of the “5 Dysfunctions of a Team” is embedded in most training about how and why teams work or don’t. The foundation for the model is Trust,

Training and Developing Growth Mindset

Two weeks ago, Taylor kicked off our new series on Growth Mindset: what is it?! Today we’re exploring a growth mindset in training & development.  The Neuroleadership Institute (NLI) defines growth mindset as …the belief that your skills and abilities can be improved, and that ongoing development is the goal of the work you do. However, creating a growth mindset culture isn’t just about having optimistic employees, but creating a space where employees strive to learn, enjoy being challenged, and feel encouraged to develop new skills. Let’s look at a case study of NLI’s work with Microsoft.  A few years

Why Encounter Groups Work

One year ago this month, Mary Ila published “4 Exercises to Enhance Your Diversity, Equity, and Inclusion Efforts” and featured the Encounter Group Model. This blurb stuck out to me the most:  “When we engage in these types of activities, we get to know people. We build relationships. And when we know people it makes it much harder to hate them, or people that are ‘like’ them.’” Since then, our team has partnered with a client to pilot Encounter Groups with about 50 people in an organization of thousands. And it’s working.  We define Encounter Groups as “a group of

Learning from K-12 Educators

“Naturally, everyone must find a way to earn a living wage, but the paycheck should not be the only motivation. Employees who are confident in their abilities and somewhat comfortable in their workplace can be highly productive. Please note that my sentence said ‘somewhat comfortable.’ We must become a bit uncomfortable to grow professionally.”  This is a quote from a K-12 Career Counselor in our latest Continuing Education Class for Facilitating Alabama Career Development: Assessments & Resumes. For the last couple of years, our team has been working with K-12 career developers throughout the state of Alabama, and one big

Lead Up and Learn Up

MYTH: Individual Contributors can’t shift the paradigm at the organizational level.  Our team has a long-term partnership with a multinational company to facilitate leadership training for all of their Managers of People (MOPs) and Individual Contributors here at the local site. The program we’ve developed for them consistently receives glowing reviews, with one caveat: Individual Contributors are skeptical of a real shift among the “higher-ups”. The feeling is something like, “This is great and all, but unless corporate changes the way we do things, I can’t have an impact.”  Let’s tackle the myth.  Willie Pietersen, Professor at Columbia University and