Create Insights Instead of Giving Feedback

“….But the most helpful advice is not a painting. It is instead a box of paints and a set of brushes. Here, the best team leaders seem to say, take these paints, those brushes, and see what you think you can do with them. What do you see, from your vantage point? What picture can you paint?” from Nine Lies About Work A few weeks ago, we talked about how neuro research shows us that for learning to happen, insights have to be created. We talk a lot about giving and receiving feedback in the workplace and how necessary it

3 Ideas to Help Your Recruiting Efforts

In our last post, we discussed strategies for retaining talent in a difficult labor market.  Hopefully, you’ve focused efforts there, but most likely, you also need to figure out the best ways to recruit talent. Here are some ideas for doing so: 1. Expose Yourself! Exposure is a key problem in attracting talent, especially for B2B companies.  Developing programs that expose people in the community to your company and jobs are important. We aren’t all Apple and Google. You can do this through partnership with schools in your area, marketing campaigns, involvement in community and charitable endeavors and by giving your

5 Tips for Using Assessments in Hiring

In a difficult hiring market, it is hard to think about adding another layer to your hiring practices that potentially screens people out instead of in.  As one hiring manager said to me last week, “I just need people with a pulse.” But one reason why you may be hunting for people that are alive and not much more is because you aren’t hiring the right people to begin with, so turnover is a challenge and a cost to you in more ways than one. If done correctly, assessments can be a valuable part of your hiring strategy.  To maximize

5 Ideas for Retaining Talent in a Tough Labor Market

Most HR professionals and business leaders today are concerned about finding and keeping talent.  If you are going to focus on one, I’d suggest you start first by focusing on retaining talent. Broadly, the best way to retain talent is to create an environment where people have key needs met. These needs are described in Daniel Pink’s book Drive. They are 1) The need to direct their own lives 2) The desire to do better for ourselves and our world 3) To learn and create new things. But given these three things, what are some practices that can actually be

Are We Taking the Human Out of Human Resources?

My first job in HR was with a Professional Employer Organization (PEO) in Virginia. It was a great opportunity for me to learn about the HR field very quickly and I loved it. But there was one thing I absolutely hated about my job, and that was having to terminate employees over the phone. We managed clients in the 48 continental states and whenever a client needed to terminate an employee, that task fell to me. Imagine a manager half way across the country pulling an employee into an office and saying “I have HR on the phone to speak