We’ve been working on training to help people implement tactical ways to demonstrate a “People First” or relationship-driven mindset. It started out as something to meet a need for a retail client and has turned into a professional development topic for an entirely different industry. In a world where every business is trying to figure out a way to distinguish themselves and create a competitive advantage, treating people like people is a good a place as any to start. To do this, the critical piece is to identify and meet needs. To create an environment where this can be done: Make eye
During a recent workshop with junior high students, one topic we discussed was becoming an apprentice for life. Now, more than ever, continuous learning is relevant regardless of your industry (or your age). At Horizon Point, it is one of our core values, and it is one of my favorite things about my career and the company I work for. Continuous Learning. We believe continual learning is a key driver in creating passion and productivity in life and in work. To that end, we invest in the personal development of our people because we know that people are a company and
Our previous post, “Leaders, Focus on Moving Your Middle – Play Offense, Not Defense”, emphasized the importance of focusing on moving your middle majority to high performers. But how do you do that? How do you get your good players, or your B players, to become A players? They all can’t be converted, but those who have usually have a leader that: 1. Sets high expectations. This comes in the form of setting challenging goals and holding people accountable to them. 2. After high expectations are set, the leader then provides Assurance and Confidence. This involves saying things like, “I know we’ve
I was recently presented with the opportunity to start hosting a monthly event that brings HR professionals together to discuss issues we are facing and to learn from each other’s experiences. I volunteered for the opportunity without hesitation, knowing that my co-workers would both be excited for me in my new endeavor and support me in any way needed. Continuous Learning. We believe continual learning is a key driver in creating passion and productivity in life and in work. To that end, we invest in the personal development of our people because we know that people are a company and
People first is one company value that I feel we do right at Horizon Point. As I prepared to step on the treadmill last night around 5:30pm, my phone rang. Knowing it was a work-related call that might take a few minutes, I answered it anyway. The person on the line was in California and seeking guidance on a credentialing application. Working with individuals across time zones means, we often get calls that aren’t in our “scheduled working hours”, but it allows us to make a difference in a much larger circle, even if we are conducting virtual training at