Rounding- It’s Not Just for Doctors

By guest blogger: Steve Graham “Rounding” is a term most people associate with doctors. Doctors make rounds to check on patients and engage with those involved in patient care. This practice has existed for decades in healthcare. In most business environments rounding is not as common, but it should be! In his best selling book, Hardwiring Excellence, Quint Studer comments on how leaders tend to be task-oriented, however, most people desire a deeper level of connection. According to Studer, almost 40% of staff leaves due to a poor relationship with their supervisor or manager (Studer 2003). One great thing about

Why? Again.

I’m back to being asked why again about 200 times a day.  Thus is the life of a parent of a two, almost three, year old. I do not have a conversation with my little girl EVER these days without the question of “Why?” coming out of her mouth. While she was stalling on bedtime the other night, I began to take a tally and we got to 16 Whys? before I finally shut her down.  I couldn’t take it anymore! But the irony of all of this is that I’m now reading Start with Why: How Great Leaders Inspire

The Best Way to Show Your Employees the Love on Valentines Day- And Every Day

Ahh, Valentine’s Day. The day of love and all things chocolate. Is it a special day for you at the office or just another work day? I hope you place a special emphasis today, and really any working day for that matter, on loving your employees and coworkers in the agape love kind of way. That servant leadership kind of love (not the sappy romantic kind that could lead to a sexual harassment complaint) that helps you achieve positive organizational results. As I think about the best way to show employees love, I’m reminded of the high of my work

A Holistic Goal Setting Method

When I think about goal setting from a holistic perspective, Zig Ziglar’s wheel of life concept seems to be best.  When I’m honest with myself, I’m not really a holistic goal setter. I find it easier to set two types of goals:  Business or career goals and fitness goals. Zig’s approach helps me see that in many areas of my life that are important to me- like my spiritual life and my relationship with my friends and my husband- I’m very haphazard instead of intentional. The spokes of the wheel are: Career Financial Spiritual Physical Intellectual Family Social The approach

Methods to the Madness of Goal Setting

It’s that time of year.  New Year’s resolutions abound still on this 10th day of the New Year.  We’re sticking to them now.  Will we by month end? New Years’ resolutions are quite simply, goals.  They can be set at any time of the year, and there are as many methods for setting and pursuing them as there are failed attempts at reaching them. But goal setting is a method that works. Research shows it does if it is handled within certain contexts and parameters. For the sake of full disclosure, I’m all about goal setting as a performance management method. I