Horizon Point Consulting

Category: Leadership Development

Beyond Leadership is Horizon Point’s line of resources for managers of people. Managing ourselves is a distinct set of behaviors from managers the work of others, and we are here to help. Read stories in this category if you are ready to take the next step in your own leadership development (or if you’re looking for resources for someone else).

  • Swinging for the Fence to Slow Productivity

    Swinging for the Fence to Slow Productivity

    We swung for the fences and came up short…
    Yeah, you win some, you lose some, it ain’t always home runs
    And that’s just the way life plays…
    Morgan Wallen

    A few years ago, I was facilitating a DiSC training session with one of my colleagues. We use a motivation checklist tied to the DiSC Personality Model to emphasize that different things motivate different people.

    We always encourage people to ask a peer what they think motivates them. Based on the behaviors you observe in another person, “What do you think makes them tick?” is the question we ask. I asked my colleague during the session to comment on what she thought my top two are. 

    She immediately said, “Well one is, ‘Taking on new challenges.’” 

    It wasn’t one of the top two I had marked.  Actually, in going through the checklist, it really wasn’t one I had even considered. 

    But as I reflected, I realized how off my self awareness might be.  She was spot on. I’m always swinging for the fence. On top of that, I very rarely wait patiently for the next pitch. I take on as much as I can, always ready for the challenge of knocking it all out of the park. 

    Too Many Balls 

    Following my sabbatical almost three years ago where I said no to everything for almost eight weeks, I came out refreshed and ready to swing for the fence again. I slowly but surely started picking up balls. One at a time, we added client after client, one of which is sucking the ever living life out of me right now. I picked up volunteer board seat balls. Thinking that the flexibility my husband now had given his change in careers would allow him to help out with the softballs of three kids, I said yes to more. Yes to travel, both personal and professional, yes to training for a marathon. Yes to a 17 year old from Costa Rica living with us. 

    Not only is my disposition to always swing for the fence, I am also always juggling a lot of balls trying to hit them all out of the park. Balls I’m trying to help others hit out of the park. I realized on one random Tuesday in April, I had dealt with ten different people calling me in crisis- or perceived crisis- needing my help. None of them were family, all balls I had picked up doing apparently what I’m good at.  As my husband has said, “I swear you have a sign on your forehead that reads, ‘Please spill your guts to me. I am here to help!’”

    But then a curveball invariably gets thrown. And two softball sized ones- one professional and one personal- hit me like a ton of bricks this spring.

    As I told my team, “I can juggle 18 balls at a time, but throw me 19 with a curve, and I want to drop them all.  It makes me realize maybe 15 balls is where I should have stopped.  I never should have picked up 16, 17, or 18 to begin with.  

    If I had never picked up those three, I could have handled the softballs, but by not stopping before it got to be too much, I seemed to be ill equipped to function given the big two.  

    I immediately went to, ok, sabbatical time again!  I need eight weeks of nothing! 

    Grand Slams

    For our second quarter planning meeting, you better believe “Sabbaticals” was on the agenda.  Unlike last time, everyone saw it and everyone brought it up before it was even time to discuss it. Everyone on the team has been in the business of picking up lots of balls too. We love to play the game, leaning into our mission, but it can get exhausting. 

    At our yearly planning meeting three months prior, we had worked hard to see where everyone was with current projects and what people wanted to grow in and what people wanted to divest in. I had named these things for myself too, already knowing in January that there were some balls that I wanted and needed to throw out.  But sometimes divesting in things takes time.  And I am trying to exit on some of them gracefully.  And I really wanted to equip my team to lead on some things they were capable of doing even better than I could, but there was inevitably some training involved in that. 

    We’d made plans for transitions. I communicated to boards I served on that I would not be serving another term- find a replacement! I’d be done with my bucket list marathon at the end of April. My so-stressful-I-can’t-sleep-at-night looming client issue would come to a peak at the same time and then be easier (or so I thought). 

    But by April, I was ready to say, “Forget gracefully!”  Every ball I’ve got is being thrown to the curb!”  

    “And that’s just the way life plays….”

    Right after this, I find myself heading to Oxford, Mississippi for a Morgan Wallen concert. You see, he is my daughter’s favorite musician. For Christmas, we had surprised her with tickets to his concert at Ole Miss in April. At the time, I wasn’t aware of how difficult the time between Christmas and April would be. The last ball I really wanted to have to juggle over that weekend was to be away from home again. 

    But she was ecstatic, and we weren’t going to miss it. After four hours in the rain listening to not one, not two, but three opening acts, he finally came on stage. A few songs in, he transitioned to my daughter’s favorite song, ‘98 Braves.  

    I felt the slow creep of the lyrics speaking to me:

    We swung for the fences and came up short…
    Yeah, you win some, you lose some, it ain’t always home runs
    And that’s just the way life plays…

    The personal issue got even more pronounced while I was gone.  The client issue came to a head right after I got back, and it was shared with me that it would get even more intense over the summer and into the fall. 

    Again, the thought, just throw the balls away. All of them. Quit swinging.

    Then, as I was unwinding the evening after my client engagement, I got a call from my husband. “He’s hit a grand slam! Cortez hit a grand slam!!” Drew was almost in tears. Our brown eyed boy who after seven years of baseball with us, had finally hit one over, and a grand slam at that!  His mother was in tears, I was in tears.  

    Seasons of Life 

    It takes some time for me to moderate the pendulum swings in my life. I preach moderation, but I often don’t practice it. And when I’m swinging for the fence all the time with too many balls, I get to a breaking point. I want to quit. 

    But, as I reflected I realized, I think I’m entering a season in my life where I can begin to honor the seasons of the game.  

    As Emily Freeman says so aptly, “Just because things change doesn’t mean you chose wrong in the first place. Just because you’re good at something doesn’t mean you have to do it forever.”  

    I’ve realized I’m in the season now where I would rather see someone else hit home runs. I get more joy and satisfaction from the win a teammate gets than I do experiencing it for myself. Like the speaking gig they are invited to instead of me. Like the colleagues who are about to land a very big fish or two that could substantially change their income (we pay a commission on business anyone lands) at a season in life where income is being sucked out like a vacuum. Kids in college ain’t cheap. For someone else to serve in that board role and learn.  

    It used to be that if our brown eyed boy was going to make it to a game or a practice or anything for that matter, we were going to have to take him.  After almost seven years, his mom takes him to most things now. She has stepped up to the plate and she is helping him knock it over the fence. It is a joy to see the evolution of their journey. 

    Most importantly, there is no greater joy than to see my kids well and excelling. Although Cortez isn’t our biological child, his successes and my three biological kids’ successes are more important to me than almost anything. Faith’s- our Costa Rica 17 year old- successes are important to me. The wonderful team I get to work with everyday at HPC are all so important to me.  And when I say successes, hitting a real grand slam isn’t what I mean, although the hard work and commitment that goes into hitting them is. 

    I’m ready to throw the balls for others to hit, not hit them myself. And I’m ready to be happy with a single, especially if it knocks in another run.  I’m not ready to stop stepping up to the plate or step up to the mound, I just need to modify my game plan. 

    And maybe you do too. 

    “When we want to give up, maybe what we need to do is open the door to doing things differently, not doing something different all together. “

    Mary Ila Ward

    “Slow Productivity” 

    For me, doing things differently is looking like a shift from choosing an all or nothing pace. A pace defined by what Cal Newport describes in his book titled the same as “Slow Productivity”.  His key pillars include: 

    • Focus on fewer things
    • Work at a natural pace
    • Obsess over quality

    Maybe I’ll take a sabbatical before 2024 is over, maybe I won’t (everyone else on the HPC team will be taking one in 2024-2025). I will be taking the summer to practice slow productivity, where I focus on the fewer balls that matter, namely, helping others succeed at the game, working at a pace that is more reasonable by saying no to the things that aren’t for me in this season, and by obsessing over the quality of relationships that are most important to me. 

    What Really Matters?

    In that same DiSC training, where I realized my self-awareness was totally off the mark in the challenges I take on, I also realized maybe I wasn’t totally self-aware illiterate. 

    The second motivator my colleague picked for me was, “Helping other people succeed.”  I had picked this one too. 

    I think my swinging for the fence can get in the way of me helping other people succeed sometimes. Especially people closest to me. It comes from a motivation to take on new challenges coupled with a desire to fix things. I’m looking forward to watching others hit it out of the park- by throwing the ball well, taking the bunt to advance the runner in front of me, or simply cheering from the stands- realizing that taking on challenging situations may just come in the form of helping others put in the work and patiently waiting seven years or more for the dividends to come. 

  • Open the Door to Growth, Grit and Yourself

    Open the Door to Growth, Grit and Yourself

    A few weeks back, we introduced our series related to our theme for the year, open the door. As usual, when I have a blog post to write, the universe gives me lots of opportunity to practice. What’s on the menu for this week? Opening the door to growth, grit and yourself.

    Currently, my level of frustration due to lack of “rest” is on an 11 out of a 10 point scale. I feel like I have been around the world and back, and my soul needs a good ole sabbath. My workout this morning took every ounce of effort that I had, and I don’t feel like I have done anything well. Those are all of my personal things, but they spill over into my work. At Horizon Point we are all about work-life balance and this week I have felt anything but balanced. But…you know what? I don’t like that feeling and to know that is to have awareness and that my friends is growth. 

    What does it mean to have a growth mindset for your organization? In Jillian’s blog, Training and Developing Growth Mindset, she says that

    The Neuroleadership Institute (NLI) defines growth mindset as
    …the belief that your skills and abilities can be improved, and that ongoing development is the goal of the work you do. However, creating a growth mindset culture isn’t just about having optimistic employees, but creating a space where employees strive to learn, enjoy being challenged, and feel encouraged to develop new skills.

    I am sure that we are all too familiar with the term that nothing grows in its comfort zone. I have immense respect for a leader who creates space for each of us to stretch the limits on what we “think” we can do. That dreaded phone call we need to make? Mary Ila gives us a little nudge to take that step and when we take a step she is there to guide and encourage us along the path.

    In order to grow, there has to be a level of determination or grit. I was driving past Grit Fitness Alabama the other day and took a look at their website to find this spot on definition of grit.

    Grit-a diligent spirit; the nagging conviction that keeps pressing on when it’d be easier to give up.

    In this article from Harvard Business Review about Organizational Culture/Organizational Grit they share that it isn’t just about having a gritty leader but developing a gritty team. The two traits that are suggested to look for in selecting those individuals are passion and perseverance. As part of Who We Are as a company, Horizon Point places a heavy emphasis on passion. I would say that each team member displays an above average level of grit. For example, Lorrie on our team has faced setback after setback this year with health issues and surgeries, and guess how many times I have heard the woman complain? If you guessed zero, you would be correct in your assumption. Do you know when she was back to work? Later that day. That is my definition of perseverance.

    Would you like to gauge your level of grit? 


    Source: Organizational Culture/Organizational Grit


    Mary Ila also does a wonderful job of helping each of us within the organization lean in to who we are, and she supports us in any action we need to help us better ourselves. Before I started work for Horizon Point, I had already taken a DiSC assessment. The DiSC helps build self-awareness to understand our personal work styles. How do we create space as an organization to open the door for employees to tap into themselves? At Horizon Point, we Grow People and offer trainings to foster an environment of growth, grit and getting to know yourself.

    Want to read more about Growth and Opening the Door? Read here: 

    What is Growth Mindset?
    It is What It Is, or Is It? How to Shift from a Fixed to Growth Mindset
    Effective Delegation: Closed Doors Lead to Open Ones
    Open the Door- Literally
    Open the Door to New Perspectives
    Open the Door to Communication, Encouragement & Relationships

    For the one who stayed home, who stood by, who persevered through the darkness. Blessed are you, the one who is growing right where you are, the one who is still here. Hello to growing into yourself in the middle of your regular week. Hello to the rhythm of your right-now, everyday life, the one you keep showing up for. The one that continues without a spotlight or a toast. The one that hasn’t much changed.

    Source: The Quiet Collection by Emily P Freeman

  • Open the Door. Literally.

    Open the Door. Literally.

    It is 5:34 in the morning, and I am opening my front door to welcome a 17-year-old from Costa Rica.  She’s seen her parents and brother off at the airport to return home, but she is staying. She will be living with us for almost three months.  

    We first met her when she was a sweet seven-year-old who spoke better English than I will ever speak Spanish. Over the course of ten years, we’ve grown to love her family and the prison ministry work they do in Costa Rica. On our trip to Costa Rica last summer to visit, she mentioned she was interested in studying psychology, and I told her she was welcome to come stay with us and see some of our work at HPC before starting college in the Fall.  

    When I share with others our plans to have her live with us, I typically get one of two very different responses.  One: “That’s great!”  or Two:  “Why would you do that?”  The gut response most likely speaks to the person’s level of openness to experience or some other personality trait.  And I appreciate the candidness. 

    And if I’m honest, I feel both of these responses all at once as I literally open the door to my home-This is going to be great! Right along with, What the heck are we doing? All before the sun even comes up. 

    I think she feels the same things too. All at once. 

    And I think such is the way of opening the door to anything worth doing.  Worth learning from.  Opening the door takes effort.  There will be good and bad.  Mistakes and joys.  Excitement and exhaustion. All at once. 

    As we chose “Open the Door” as our 2024 theme at Horizon Point, we were trying to point to just this. The duality of so many things.  Each one of us will spend the next month writing a blog about what this theme means personally.  But I think we all agree opening the door is the way to let light in. And we are all about some light at HPC.  It is who we are and who we strive to be. 

    So today for me, opening the door literally means opening the door.  No metaphor, no hypothetical gesture.  Plan action. 

    And what a pretty morning it was, as the sky opened to light a few minutes after the door was opened. 

    Who or what do you need to open the door to today? 

  • Effective Delegation: Closed Doors Lead to Open Ones

    Effective Delegation: Closed Doors Lead to Open Ones

    As we begin our series on the theme for the year, “Open the Door”, we realized it was important to also consider that in order to open doors, you also need to know how to close them.  The first step in effective delegation is to identify where closing a door for one person or organization is opening one for another. 

    As we sat around a table brainstorming our 2024 theme at our annual company retreat, we realized we were all in somewhat of a state of transition and so were many of our clients.  

    We often work with people, organizations, and communities that are in a place of “what gotcha there, won’t getcha here,” and we help them make the necessary steps to move to the next level of success.  Whether it is coaching a middle manager to make the transition to an executive, working on organizational processes and culture to transition a company from a small one to a larger one, or helping a community understand things like wage rates and labor participation and how that is impacting their workforce landscape, we are often walking alongside people in the middle of a paradigm shift.  And oftentimes we have to remind them, you are going to have to say no to something to say yes to something else.  This is where growth lives.

    And so are we as a business and as individual team members- working to embrace growth by opening some doors and closing others.  Each of us are masters and some things, novices at others, energized by some tasks and drained by others.  Seasons come and seasons go, and as a team we sat at the retreat and realized some specific plans needed to be put in place in order to do so. 

    Delegation has to be intentional for everyone involved in order for it to work successfully, so we embarked on an exercise where we worked to get intentional with our transitions and delegation plans. If you or your organization is in a season of transition, here are steps to think through closing doors and opening others: 

    1. List all of your service offerings up on the wall (literally).  
    2. Have everyone identify the areas they feel fully skilled at doing, the areas where they want to grow, and the areas of work they would like to divest in doing. 
    3. Discuss things you aren’t offering that need to be offered and how you will go defining and executing them. For example, we’ve realized that we have been called upon to do one thing for clients that then turns fully into another.  We are calling this something along the lines of “Talent Development/Workforce Strategy” and we are taking the first half of this year to be able to fully articulate what this means and market it. 
    4. Identify a team leader for each line of business.  This is ideally someone who is both fully skilled at the area and also energized by doing it and teaching it to others or is drained by doing it and wants to offload it but is interested in teaching it to others. 
    5. Give the team leader the full reign to execute the line of business and equip others to get it done.  Identify a timeline for doing so.  Is it going to take three months, a year, etc. to allow enough time for the person(s) to open the door to the task so another person(s) can close the door to it?
    6. Capture the plan in a document or spreadsheet where you will remember who is doing what and can track progress.
    7. Use the document you created to check back in regularly on the transition of the skills from one door open to one door closed. 

    When we did this a​ctivity on our retreat, we identified a lot of opportunities for us all to learn from one another.  We identified ways to energize ourselves around work and transition things where people were fatigued or bored by certain types of work.  This doesn’t mean that we all don’t have to continue to do “laundry” as we call it- stuff no one really wants to do- to keep the business running and our clients happy, but it does mean that we are being intentional about opening doors and closing them, all for the sake of both individual and organizational growth. 

    How do you know when to delegate?  Do you have a process for doing so with intention? What are you looking forward to closing the door on in order to grow? 

  • Let’s Move Away from Cowardly Leadership in 2024

    Let’s Move Away from Cowardly Leadership in 2024

    I can’t think of one person I know that loves conflict. Let’s be honest, it’s uncomfortable. However, conflict is a crucial part of leadership. And there are ways to address conflict that provides growth to everyone involved in the situation.

    Last year, I had more conversations than I can count about cowardly leadership. These were not necessarily with HPC clients, but with people in general – family members, friends, colleagues, etc.

    As I write this post, I want to reflect on leaders I’ve encountered in my career, ones who avoided conflict at all costs. I’ll also offer tips for moving away from cowardly leadership.

    First, check out this article from RonEdmondson about 7 Characteristics of Cowardly Leadership.

    A family member who confides in me about his work environment has a manager who has great potential as a leader. However, he avoids addressing issues/conflicts. For example, one employee is suspected of making choices on the job that results in an unsafe work environment for everyone involved. It has been going on for years. I consulted Lorrie, our legal guru on staff, about the situation. She gave me the best tips to share with my relative. Number one was documentation and two was addressing the issue at hand, i.e., not avoiding conflict. These actions allow the leader to address the situation and make choices that show all employees they care about their well-being above the organization or avoiding conflict.

    The second leader I want to share about is someone I encountered in my work career. As a manager, “Hannah” seemed to have a personal conflict with a direct report. She just did not see eye to eye with the employee. She pushed for an assessment and feedback session in an effort that seemed to blindside the employee. As a result, nothing was resolved. My recommendation was to provide feedback, develop an employee action plan and work through the issues to help the employee thrive (and grow as a leader simultaneously).

    Leadership is hard, but it can be so rewarding as well. Here are some leadership blog posts from The Point Blog that offer great tips to growing your leadership skills:

    Caring About Someone You Can’t See-Empathy in Leadership

    Servant Leadership

    4 Leadership Habits to Schedule

    10 Books Leaders Need to be Reading

    4 Reasons Why Bad Experiences are the Best Lessons in Leadership

    Did you know we offer coaching for executives and managers? Reach out to us today if we can help!