6 Ways to Help Create Caring Instead of Callous Leaders

I have the opportunity to coach a lot of middle managers. Quite often they are middle-aged men, and I’m working with them because there is some issue with how they lead (or actually don’t lead) others.    Through some type of feedback mechanism, these men are described mildly as “aloof” or “disinterested” (always related to how they are with people, not necessarily the tasks or functions of their job) to more extreme words like “jerk” or “a**hole”.  I’m brought in most of the time to try to fix their “personality”. Making them more caring and a better leader of people is

3 Tips for Leading Well in 2020

I enjoyed the opportunity to hear Karith Foster speak recently.  If you haven’t had an opportunity to check her out, she is well worth it.  She combines humor and storytelling to make simple, but profound points about leading and living well.  In her address, she talked about the ABCs necessary to be a leader in 2020.  A. Ask for help & Ask for what you want.    Asking for help may seem contrary to what leaders should do, but as I heard Brene Brown say in another keynote speech, asking for help is actually the best way to create trust.  As

Find Another Seat (or Challenge) or Get Off the Bus? How to Lead when Skill is High but Will is Low

We’ve all seen someone there before.  We’ve most likely also been there before ourselves.  One of the most, if not the most knowledgeable and experienced person in the room.  The one that can do the task or assignment with his or her eyes closed. Possibly the smartest person in the room.  But somehow, they are also the most disinterested person in the room.  Whether this disengagement comes from boredom or burnout, you can’t be sure, but it is obvious they’d rather be anywhere doing anything other than what they are really good at doing.   You need them to do it,

Leaders, Know the Skill and Will of Those You Lead

I’ve found myself talking about skill and will a lot lately.  Whether it be in one-on-one leadership coaching sessions or in group training, the conversation is often directed towards customizing a leadership approach based on the needs of the person being “led”.  Much of our basic leadership training modules focus on customization based on personality, but that is only one piece of the puzzle. A person’s level of skill in doing a job or task and a person’s will to do the job or task (which includes aspects of personality) are critical to success.  So what is skill and what

4 Training Facilitation Tips Gleaned from a Five-Year-Old

“Mommy,” my five-year-old said from the backseat of the car on the way to school one morning, “What do you do for work (pronounced more like wurk)?” I wasn’t sure where her question was coming from, but in trying to think about how to describe what I do to so her Pre-K mind would understand, I quickly thought that “consulting” wasn’t going to make sense. So, I chose instead to describe what I do in the context of what I was scheduled to do that day. “Well, today, I’m going to train some people on their first day of work.