Category: Leadership Development

Beyond Leadership is Horizon Point’s line of resources for managers of people. Managing ourselves is a distinct set of behaviors from managers the work of others, and we are here to help. Read stories in this category if you are ready to take the next step in your own leadership development (or if you’re looking for resources for someone else).

  • Board Service; What is my role?

    Board Service; What is my role?

    Over the past few months, we’ve had several requests to facilitate training for boards of directors. Just last week, I met with a relatively newly formed board. They were receptive, attentive, and appreciative of the nuggets of information I shared.

    Source: National Council of Nonprofits

     

    Board governance is the primary purpose of a board. They aren’t tasked with handling the day-to-day activities, such as staffing. Every training I’ve done has been organized by a competent, engaged director hired by the board. Boards should focus on the mission of the organization, be transparent and make financial decisions that are in the best interest of the organization.

    Being a board member holds many benefits. A few of those are:

    • Giving back to the community
    • Opportunities to network
    • Help drive the mission of the organization
    • A chance to have your opinions heard and used

    Check out Board Roles and Responsibilities from the National Council of Nonprofits for more insight into board operations. Also, a book we typically recommend for board members is Crucial Conversations: Tools for Talking When Stakes are High.

    Are you a member of a board? Is your organization governed by a board? Reach out to us at HPC today if we can help with training.

  • 4 Reasons Why Bad Experiences are the Best Lessons in Leadership

    4 Reasons Why Bad Experiences are the Best Lessons in Leadership

    David Letterman most likely had it right when he said, “Life experience is the best teacher.”  But I’d add a word and say that BAD life experiences are probably the best teacher, at least when you’re trying to grow in leadership and you’re willing to learn from them. 

    Our Horizon Point team had a discussion about something related to this concept in a meeting based on some client experience that I can’t even recall now. This led to the idea of using this theme for a blog post.  

    My team encouraged me to write about the lessons learned from difficult experiences with my oldest son, some of which I’ve written about before. This includes his challenges with epilepsy, medicines for epilepsy, reading, and his combined personality of being impulsive therefore lacking in self-control at times. These experiences and circumstances have shaped him and me.

    When this came up, I shared with them how much I felt like he’d matured (and how much I had too as a parent watching him) in the last year or so.  Maybe it was just now developmentally appropriate to expect him to think about his thinking and his experiences, but over the last year it was becoming evident how the hard things had been molding him somehow. He’s finally gotten some outward wins, but in truth, the real wins have been from learning his way through hardships. 

    All that he’s experienced has led him to be more empathetic, less likely to judge, and a heck of a hard worker. He’s gritty and determined. He’s competitive, but supportive and encouraging of other people’s successes nine times out of ten. He sees people, often people others neglect to see, and he feels deeply.  He’s becoming what my husband and I have wanted so badly for him, and if we are honest, what we have wanted so badly for our own selves and self images that we often can’t put aside no matter how hard we try.  He’s becoming a leader. 

    We plan for blog posts about a month in advance. Little did I know that right before I was scheduled to turn in this post, I’d learn more and more about how the seemingly bad experiences shape us and also become answers to prayers, ultimately leading us to God’s purpose and direction for our leadership and lives.

    I’d say that bad experiences make us the best leaders if we choose to learn from them. Through our attitude and self-reflection, we can turn them into good. Here’s why: 

      1. We become more self aware when we experience bad things and when we fail. It makes us stop and think why much more often than the good and the winning if we allow it to. What ownership do I need to take in the bad?  What is it I can and should control and what can’t I? What systems and structures have created or contributed to the bad? How can I impact them? It helps us understand ourselves better, and self-awareness is where great leadership has to start.
      2. We become more empathetic. Because we have struggles of our own, we are more apt to see others struggles, ask about them, listen well when they are shared, and try to empathize with them. We care. We develop more other awareness. Leadership skills have to be developed through the platinum rule- treat others as they’d like to be treated.  You have to know people well enough to be able to know how to treat them, and that starts with an empathetic mindset.
      3. We become more vulnerable.  We are less likely to know it all, try to be it all, and perfect it all and we are also less likely to expect others to do and be the same when we have experienced some healthy doses of humble pie. Leaders are at their best when they are transparent and that usually begins with a comfort level with being vulnerable.
      4. We are better able to realize who our true friends and advocates are and who we want to align ourselves with. There’s nothing like being kicked when you’re already down and that often happens when we experience bad things. Others can come full force with their feet sometimes, whether they realize it or not, when people are down and out.  Leaders have to build strong and safe teams around shared values, and sometimes the only way to know a friend from a foe is to see them from our own spot of rock bottom. I loved this podcast where Reese Witherspoon articulates the “bottom third” to steer clear of. You sometimes are only able to identify the bottom third of people actively working against you if you aren’t on top. 

    Self awareness, empathy, vulnerability and strong teams are the cornerstones of leadership and, sometimes, they are only taught and learned through the school of hard knocks. 

    How have you learned and come out leading through the bad?

  • Servant Leadership

    Servant Leadership

    I recently helped a top security government employee with developing a resume. His leadership philosophy centered around supporting his employees (as opposed to the other way around); he believes in empowering subordinates with authority, as opposed to responsibility. His view of leadership embodies serving which is what great leaders do.

     

     

     

     

     

     

     

    Servant leaders are a revolutionary bunch—they take the traditional power leadership model and turn it completely upside down. This new hierarchy puts the people—or employees, in a business context—at the very top and the leader at the bottom, charged with serving the employees above them. And that’s just the way servant leaders like it. – The Art of Servant Leadership, SHRM.org

    At HPC, we have a textbook servant leader. Our CEO lives this out daily and truly makes our staff want to be better every day, for our company and our clients.

    Here are a few things servant leaders do differently:

    • Servant Leaders share power.
    • They consistently put the needs of others first.
    • They help people develop and perform at their highest level of potential.

    Check out 10 Principles of Servant Leadership from Indeed.Com for more insight.

    Are you a servant leader? Do you have servant leaders in your life?

    If you’d like to learn more about this type of leadership, hit us up at HPC. We love to train & empower servant leaders!

  • Design Thinking as a Leadership Practice

    Design Thinking as a Leadership Practice

    In an ever-changing world, it’s more important than ever for leaders to have the tools to be able to navigate change and innovate. It’s also important for leaders to have opportunities to spur creative thinking in a world that is cluttered with a lot of noise and distractions. Most importantly, though, leaders need support in connecting with people and building empathy.   

    When frameworks are provided to help spur innovation and build valuable people skills, we find that leaders are better equipped to move forward.  It seems counterintuitive to use a process to try to break away from routine thinking and/or to build relationships, yet the design thinking process helps to spark creativity in order for organizations to adapt and grow. The process begins with building empathy and because of this, we believe it is a valuable tool for anyone wanting to create better workplaces.  

    There are multiple trainings, models, and tools out there if you want to apply design thinking in your organization.

     

    Our favorite Stanford’s d School’s tools.  In particular,  we like this resource because it has all the tools you need to conduct a design thinking boot camp for any type of organization or group:

    (archival resource) Design Thinking Bootcamp Bootleg — Stanford d.school

     

    Other good sources of training and resources can be found through Harvard and MIT: 

    Design Thinking Course | HBS Online

    MIT Sloan Design Thinking | Online Certificate Program

     

    A good (although dated) video to watch that captures the design thinking process can be found here: 

    ABC Nightline – IDEO Shopping Cart – YouTube

     

    How do you spur innovation and creativity in your workplace? 

  • 6 Steps for Choosing Leadership Training Content and 7 Recommended Frameworks

    6 Steps for Choosing Leadership Training Content and 7 Recommended Frameworks

    We’ve had the opportunity to begin training a group of leaders for a client using a global curriculum the client developed.  As facilitators, we have the opportunity to take the quality content developed and structure learning in a way that allows the participants to apply the content to impact their behavior at work. Hopefully, this will lead them to invoke positive influence on those they lead and interact with. 

    Any good training frames learning around well-researched models or theories.  And there are a lot of models and theories out there! How you sort through them all and determine what to use can sometimes be difficult. 

    The keys, we believe, are to do a few things: 

    1. Create your content around key organizational values or outcomes you are trying to achieve.
    2. Choose well-researched models that follow the scientific method.
    3. Use models/theories that help convey the values/outcomes you are trying to achieve.
    4. Less is more! Don’t overload people with theory! 
    5. Encourage synergy across models and frameworks. How does one model connect with another, and more importantly, how do all the models connect with the overall training purpose? 
    6. Engage participants in applying their learning during the training as well as post-training on the job. 

    Here are some models that we rely on frequently based on these above recommendations. Some of these we will cover in more detail in the coming weeks!

    For innovating:

    For leading effectively:

    For navigating team development and success:

    What leadership models and frameworks guide the way you lead?