4 Ways to Help Change Happen When Change is Hard

“For anything to change, someone has to start acting differently.” from Switch by Chip and Dan Heath Change is all around us.  In our personal and professional lives, just when we might get to used to something, it changes.  Many of the most life-altering personal changes that we choose like marriage and children we tend to embrace and get excited about.  We put ourselves in these situations of change. At work, though, changes often occur, and we didn’t prompt them. They are unsettling and hard. We work a lot with clients helping them manage change.  In addition, when we are

Building Culture When There’s No Building: Remote Workforces

Written by: Lorrie Howard, Horizon Point Consulting Even with today’s technology, many people have a hard time wrapping their minds around the concept of a virtual company. When someone asks me where Horizon Point’s office is located and I respond that we are a virtual organization, I often get some puzzled looks. Their first question is usually “If you don’t have an office, where do you work?” And that’s often followed up with something along the lines of “Don’t you miss interacting with other people?” Truthfully, I’m always interacting with people, including co-workers, clients, fellow HR professionals, and other members

Can You Really Reduce Turnover?

Guest blog written by: Steve Graham Conversations around reducing employee turnover, also known as talent retention, have been around since work began.  Even though the topic is not new, the challenges facing employers and their approaches to reducing turnover is.   Generational attitudes about how long a person remains at one job has dramatically shifted. For decades, people identified a career or found a job and they stayed with one employer until retirement. One reason for this shift in tenure, is how the modern career path is navigated.  Many of the foundational thoughts on “career” do not apply in today’s workplace.

Bullying Doesn’t Just Happen at School: Workplace Bullying

Written by: Lorrie Howard, Horizon Point Consulting I recently saw an article about a nine year old boy in Denver who took his own life after being bullied during his first four days of school. My youngest son is eight and I can’t imagine him ever feeling like his only choice is suicide. When my oldest was in elementary school he was bullied by another child at his daycare. While he has always been a very headstrong child, the bullying continued to the point where he had put up with enough. Together we sat down with his martial arts instructor,

6 Ways to Design Your Performance Management System Around Company Values

“….In other words, only 10 percent of organizations have be goals (what Andy Stanley means by a set of values that guide our decisions) effectively integrated in their daily practices. Mind you, many organizations write about their mission, vision and values in their annual report, but that’s only lip service unless those be goals are integrated into their recruiting, training, evaluating and promoting. How can an organization claim that its be goals are important when none of its leaders’ performance evaluations or pay is based on adhering to those values.” I was recently in a meeting talking about performance management

How to Move Your Goods to Greats

Our previous post, “Leaders, Focus on Moving Your Middle – Play Offense, Not Defense”, emphasized the importance of focusing on moving your middle majority to high performers. But how do you do that?  How do you get your good players, or your B players, to become A players? They all can’t be converted, but those who have usually have a leader that: 1. Sets high expectations.   This comes in the form of setting challenging goals and holding people accountable to them. 2. After high expectations are set, the leader then provides Assurance and Confidence.  This involves saying things like,  “I know we’ve

How to know when you have a Prima Donna that needs to be fired

Prima Donna- noun: “a vain or undisciplined person who finds it difficult to work under direction or as a part of a team.” Merriam-Webster You know one when you see one.   Before you can define exactly what a prima donna is, you can name one.  In the flesh.  And they have most likely made your work life hell at some point or another. What do you do when faced with one?  Or, how do you get leadership to realize there is one in your midst? For a variety of positive reasons that have nothing to do with prima donnas, I

Make It Effective… Improve Communication Within Your Organization!

Guest blog written by: Lorrie Howard, Horizon Point Consulting Think about your family, organizations you volunteer with, the company you work for. How would you rate communication in each of these groups? Do the members of each of these groups communicate effectively with each other, or is something lacking? We learn to communicate from a very early age, learning to listen and speak as an infant and later on learning to read and write. However, even though we learn to communicate very early in our lives, many people have difficulty communicating effectively. As an HR professional, one of the complaints

Want Real Teamwork? Start With Vulnerability!

I was sitting in a multi-day training with a group of executive leaders. I had yet to put my finger on what was missing with this team, when a question was asked that made me realize, these people don’t know each other. Through this question, it became apparent that they aren’t “allowed” to put their guard down and be real. They don’t feel like they have permission to be vulnerable. Some of these people had been working together for ten plus years and were hard pressed to name any of their colleagues hobbies much less their co-workers spouse and/or kids’

3 Things to Consider Before Your Employee Rewards System Goes Bad

She looks like a precious angel doesn’t she?  They both do, actually, but that’s my three year old, loving on my niece before her baptism.  Picture perfect. Flash forward to lunch after the baptism at my brother and sister-in-law’s home.  My husband and I refused to make a special lunch for our kids, telling them that could eat what was prepared. Beef tenderloin, homemade rolls, green bean and roasted potatoes. For this 30 something, the lunch was a major treat. For a three year old, who just wants a peanut butter and jelly, not so much. But, if we had