Author: Mary Ila Ward

  • Is the role of the millennial male changing the way they lead at work?

    Is the role of the millennial male changing the way they lead at work?

    If you still watch TV these days and don’t fast forward through the commercials, you’ll begin to notice a trend. More and more consumer products commercials are now geared towards men, not women. Men are washing the clothes, buying the groceries, making purchases for their children and making the decisions that we typically associate with females/mom.

    CBS Sunday Morning piece recently cited that 80 percent of dads born after 1980 are the primary grocery shopper.  The piece goes on to highlight the changing role of men in the home:

    “A father would come home, read the newspaper, not pay much attention to the kids really, and still be considered a good father because he was making the family financially stable,” said psychologist Ray Levy, who grew up in the 1950s, when dads were expected to be breadwinners and disciplinarians, but not much else.

    “Nobody actually believed that fathers could be warm and soft. That was an unusual father,” he said.

    We know now kids that get time and attention from their fathers do  better in school, on the job, and in their own relationships — that’s according to research that barely existed a generation ago.”

    What peaks my interest in this is not the hype over the millennial spin, but the thought that an increasing role for men in caregiving in the home leads them to be more caring leaders at work.  (Thanks Trish McFarlane and Steve Boese of HR Happy Hour for sharing this thought on their Mr. Mom podcast.)

    Breadwinners and disciplinarians in the 1950s can be tied to the idea of command and control management of that time. In today’s world, is a dad now being seen as a nurturing caregiver in the home consistent with the shift to a caring coach as leader in the workplace?

    And does practicing these skills at home help male leaders apply them on the job and visa versa?

    Of course on any topic related to the difference between men and women in the workplace, I ask my husband what he thinks. On a Saturday morning run, I broached the topic with him.

    He is a very caring, nurturing and involved father with our two children, but he- from the way I see it at least- is less of this at the office than he is at home, for a variety of reasons.  He also assumes most of the male associated homemaking roles in our home, for example, mowing the grass, whereas I assume the more traditional females roles- laundry and groceries. We divide and conquer usually on the cooking duties.

    His initial reaction was that experience in general, whether in the home or at the office- leads a person, male or female- to be more caring. Because working with a variety of people over time, he says, allows you to learn how to read people and respond to their needs accordingly. Servant-based leading is what came to mind for me through his thoughts.

    So as I hope we all strive to be more caring, compassionate leaders, maybe it isn’t necessarily having kids to care for at home that creates this for us. Maybe it is seeing needs in the home and at the office and meeting them, regardless of the traditional roles associated with that task.  Seeing our personal lives and our work lives as fluid not separate places where needs can and should be met helps to mold us into the leaders that we need to be.  And maybe breaking down some gender roles with guys buying groceries and doing the laundry helps us all to break down gender stereotypes at work as well.

    Maybe I should get out and mow the grass this weekend…

     

    Where do you best serve at home and at the office?

  • We’re Only Human podcast – Calculating the Value of HR Programs

    We’re Only Human podcast – Calculating the Value of HR Programs

    Mary Ila had a chance to chat with Ben Eubanks on the We’re Only Human podcast about the importance of calculating the value that HR programs and efforts bring to business.  You can tune in below to learn more about how and why to calculate ROI and run statistical calculations to prove the value of your efforts.

    A big thanks to Ben and the HR Happy Hour Network for the chance to chat about this important topic!

    Listen to Mary Ila’s interview with Ben here.

  • Be Leary of the First Impression

    Be Leary of the First Impression

    I spent some time (finally) reading for pleasure over the 4th of July holiday week.  A new author, Amor Towles, has struck a cord with me, and I finished up reading A Gentleman in Moscow over the break.

    The writing is eloquent and thought-provoking, and this quote resonated with me as a keen lesson:

    After all, what can a first impression tell us about someone we’ve just met for a minute in the lobby of a hotel? For that matter, what can a first impression tell us about anyone? Why, no more than a chord can tell us about Beethoven, or a brushstroke about Botticelli.  By their very nature, human beings are so capricious, so complex, so delightfully contradictory, that they deserve not only our consideration, but our reconsideration– and our unwavering determination to withhold our opinion until we have engaged with them in every possible setting at every possible hour.

    In the world of talent management, we often label people based merely on first impressions.  Someone gets the tag “Hi-Po” for whatever fleeting reason, and they remain so even when their performance doesn’t dictate it.  And even a greater tragedy, the reverse happens and we write someone off as a low performer when we haven’t taken the time to initially consider or reconsider (as the author emphasize is more important) the context of the person and their overall performance.

    In other words, don’t judge a book by its cover, or its title.  If I had done so, I wouldn’t have ever discovered this gem or a quote or this gem of an author.  And you and I both may be passing up on gems in and for our organization because we haven’t taken the time to get to know them “in every possible setting at every possible hour.”

    Who do you need to reconsider?

  • The Experience Before the Experience:  3 Things Disney Can Teach Us About Worldclass Onboarding

    The Experience Before the Experience: 3 Things Disney Can Teach Us About Worldclass Onboarding

    You’ve drunk the Kool-Aid.  You put down your deposit, and you’re now trying to figure out how to schedule dining reservations 180 days out. And, despite how much everyone has told you about FastPasses, you are still a little confused about how and when you are supposed to book them, which ones are first tier and which ones are second tier, and really, which rides are worth getting a FastPast for. There are so many choices and decisions to navigate as you embark on your first trip to Disney World!

    Such was my experience as we spent the spring planning for our first trip since the late 80s when I was a kid, to take our six and three year old on the most magical trip to be taken at their age.

    I admit, I got so confused, I just turned all the planning over to my husband.

    And I realized, the experience of planning for a trip to Disney World is much like the experience of being hired for a job and waiting in anticipation- and sometimes utter confusion- about how it is all going to go down and play out for your new gig.

    But Disney has the experience before the experience figured out.  And with that, here are some tips I think we can all learn from Disney as we seek to create a world-class experience for our new hires before they even enter the park… I mean office.

    1. You gotta have an app. The My Disney Experience app helps you navigate and store all the decisions that need to be made for your trip.  Schedule dining, FastPasses and have the confirmation number to your hotel all in one place.  Confused about which FastPasses to get? Well take a look at the wait times on all rides at any given point in any day through the app.  Realize your kid is too short to ride Splash Mountain through the app?  No worries, ditch a FastPass for that ride in favor of another one.

    The tax paperwork, contact information and election options for benefits for a new hire are much like the choices for Disney World.  Plentiful and often overwhelming. To onboard a new hire effectively with all the choices this day in age, you’ve got to go digital with it and facilitate it through technology. Find the equivalent of the My Disney Experience app and allow your customer- aka your new hire- to get all the information needed to get all of the decisions out of the way.  Then it is all sent to you so that when they walk through the gates, they are ready for the magic.

    1. The magic band is a must. Magic bands, which are the ticket to everything in Disney World- your resort room key, your credit card, your ticket into the parks, etc.- arrives at your doorstep (customized to the color of your choice) about a month before your trip.

    To have seen my kids’ excitement over the arrival of those bands, you would have thought their arrival was the actual arrival at Disney World itself.

    Are you sending any unique and customized swag to your new hires before they start to get them excited about their experience with your company?  It doesn’t have to be expensive (the magic bands are just plastic), but it needs to be unique to your company and something that creates excitement.

    1. Pick up their bags for them. If you travel by plane to Disney, luggage tags will arrive for you in the mail before your trip.  You simply slip the luggage tags on before you check it with your airline, then you forget about the luggage.  Arrive at the airport, and there is no need to go to baggage claim.  Hop on the Disney Express bus that takes you in the comfort of air conditioning and TVs promoting the magic (and sales pitch) of Disney to your hotel, jet off to the parks, and when you return to your room, your luggage is waiting there for you.

    We often exhaust and or turn new hires off on day one because there isn’t a sense of ease taking place prior or during arrival.  Their computer isn’t set-up, the phone isn’t either, and neither is their email address.  Get the details set-up so that not a thought has to be given to them during arrival, so that people can be whisked off to the park- or to hitting the ground running on meaningful stuff, instead of their bags- day one.

    Disney was full of magic, and well, utter exhaustion.  But overall, Disney teaches us that is all about the customer experience. Your employees, old and new, are customers, are you creating experiences that treat them like one?

    What do you do to create a world-class new hire experience?

     

    Like this post?  You may also like:

    3 Tips for Successfully Onboarding New Hires

  • Getting Off the Ground: 7 STEPS TO DEVELOPING A SUCCESSFUL BUSINESS

    Getting Off the Ground: 7 STEPS TO DEVELOPING A SUCCESSFUL BUSINESS

    Entrepreneurship is one of our passions. We are excited to be presenting at the National Career Development Association (NCDA) conference in Orlando next week about how to start a business. We hope you can join us if you are at the conference, but if not, here are our 7 steps for starting a successful business.

    After the conference, we will be launching an online course with this curriculum, so stay tuned for how you can participate in learning this information in a self-paced format online.

    Getting off the ground infographic (1)

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