Horizon Point Consulting

Author: Jillian Miles Massey

  • Book Review: Happy Brain

    Book Review: Happy Brain

    My sabbatical was great for many reasons, personal and professional. One of the big ones: I could read books! I love to read, and my schedule had gotten so full that there was no time for it. So, the first book I read on sabbatical? Happy Brain by Dean Burnett. 10/10 would recommend. 

    Leading into my extended leave from work, I experienced my first personal mental health crisis. For several months, I felt wrong. Not like myself. My moods and emotions became erratic and unpredictable. It’s very strange, that feeling that you’ve lost yourself. So I did something about it. 

    I was open with family and friends about feeling “not like myself”, and I talked with my primary care physician about options. And let me say this – if you ever find yourself feeling wrong or not like yourself, tell someone. A friend, a sibling, a doctor, a counselor. Tell someone right away, and get to work on finding your way back. For me, it was books and talking. As I said, I love to read. Reading books about the brain, psychology, self-care, faith (and so on and so forth) was my way of doing the work. Learning about the science of stress, anxiety, and depression. I’m a fact-based girl. I seek knowledge and understanding. Reading and learning about what was happening in my brain and body was therapeutic. 

    I recommend Happy Brain specifically because it is charming, fast-paced, witty, and at times, a bit silly. It’s real and relatable and fun. Dean Burnett is a neuroscientist (among other things) in the UK, and he tackled the subject of Happiness – what it is, where it comes from, and how we get some for ourselves. 

    At Horizon Point, we help design workplaces that are inclusive, encouraging, and innovative. We believe in meeting employees’ basic needs AND growth needs, not just one or the other. Healthy brains and bodies make better employees, better family members, better community leaders. Folks like Dean Burnett and Adam Grant are helping the masses learn about the importance of mental and emotional health in workplaces and communities, and we share their insights to help our local business and community partners to move the needle forward. 

    I won’t tell you whether he solved the happiness riddle, I’ll just tell you to read Happy Brain. Learn some brain science, have some laughs, and explore your unique self. Let’s do the work together. 

     

  • SAC Preview: Workforce Challenges and Solutions

    SAC Preview: Workforce Challenges and Solutions

    This morning I read about 3 economists who’ve been awarded the Nobel Prize for their research and impact on critical workforce issues including minimum wage, immigration, and education. Their research on minimum wage in the 1990s found that raising the minimum wage had no effect on the number of employees, showing that companies could effectively raise the minimum wage, retain top talent, and increase the number of applicants in the labor pool. That was 30 years ago. 

    We’ve come a long way, but as we find ourselves in 2021, employers struggle to find and retain talent – particularly in retail and hospitality. So, we’re changing things up. Hourly wages are increasing in our local area and throughout the US. Read these highlights from writer Gene Marks in The Guardian this week: 

    “According to data from the US Bureau of Labor Statistics, the average hourly earnings of all employees in the US working for private companies rose to $30.85 in September, following large increases in the prior five months…The National Association of Manufacturers says that its members plan to increase wages 3.5% over the next year…Those businesses that accept this reality will adapt and continue to profit. They will hire good people and succeed. Those business owners that refuse to understand this simple concept simply won’t.”

    Bank of America, Walmart, Amazon, Costco, and more are raising wages for the lowest-paid workers. By raising wages, big business and small business alike are seeing benefits such as higher employee engagement, improved customer satisfaction, and better public perception. 

    As one restaurant owner said, “We put the focus on ‘staff comes first and everything else comes second’…I can’t succeed without a staff.” 

    We can make a shift together. As employers, as community leaders, we can move the needle forward and create workplaces that put People First. 

    My team’s wonderful leader, Mary Ila Ward, is speaking in-depth about Workforce Challenges and Solutions at the Southern Automotive Conference this week. I hope you’ll join us to hear her insight on the future of work.

    Learn more about SAC2021 and other upcoming events at linktr.ee/horizonpointconsulting. 

  • 3 Reasons to Give and Take Extended Leave

    3 Reasons to Give and Take Extended Leave

    Today I’ve been back at work for one week. Back at work after four weeks of extended personal leave. I could write a full-length novel about the why, how, who, and what of my semi-sabbatical experience. The short version is: every employer should give extended paid leave, and every employee should take it. I’ll give you three reasons.

    1. We are People First. 

    People First is the single most important Horizon Point mantra. We live it and breathe it every day. That’s how we got here – this place in time where each of our team members is taking 4+ weeks of extended leave for rest and renewal. Our Founder, Mary Ila, took one long look at us during a quarterly planning meeting and saw a team of women who had forgotten that we, ourselves, are People First. The buck stopped there. 

    Our boss got vulnerable with us about her physical, mental, and emotional health (all deteriorating), and we got vulnerable right back. All of us called to the foreground our very real symptoms of Too Much Syndrome. Too much COVID-19 uncertainty, too much schedule changing, too much brain fog, too much or not enough of everything else. In that quarterly planning meeting, we came back to ourselves, saw our very real burnout staring us in the face, and landed squarely on the realization that we are just people. 

    Workplaces are made of People who have basic needs and who will predictably burn out without periods of rest. 

    2. Extended leave clears the fog. 

    On my second day back at work, I attended a Mental Wellness workshop with a local entrepreneurial center that specializes in woman-owned small business creation and growth. This particular workshop focused on the brain science associated with stress and anxiety. Join me on the journey for a moment. How many of these physiological symptoms have you experienced in the last week? 

    • Taut muscles
    • Fatigue
    • Hasty decisions
    • Foggy thinking
    • Negativity 
    • Worrying
    • Irritability
    • Indifference
    • Apprehension
    • Depression
    • Insomnia
    • Restlessness

    As I sat in that room, I thought back to that quarterly planning meeting. I thought back to snapshots of my personal and professional life and saw every. single. one. of these symptoms. That good ole 20/20 hindsight sure did hit differently this time. 

    When I look at this list today, only 2 or 3 resonate. My four weeks of paid leave literally gave me new life. The sun came out, and the fog lifted. I’m a better version of myself, which benefits me personally of course, but also benefits my work team. Giving employees an extended moment to clear the fog breathes life into the organization. 

    3. It’s time for a paradigm shift. 

    Some of you are ready to give and/or take extended leave. You’re willing and able and ready. Here are 6 Steps for Planning and Implementing Effective Extended Leave. 

    Some of you are not. I know that paid extended leave is a luxury. I’ve heard time and time again how lucky I am, how lucky my team is, to work for a company and a leader with such a philosophy. 

    The thing is, we shouldn’t be so lucky. Our company shouldn’t be so different, so unique. This model of People First and the option of paid extended leave should be commonplace. As workplace and community leaders, we can and should shift the paradigm. It has to start somewhere, so why shouldn’t it start with me and you? 

    A month ago, when asked, “How are you?”, I would’ve (not so jokingly) said, “I’m surviving, but not thriving! Haha.” Ask me today, and I’ll tell you how much I’m thriving. How much my mind has healed. How much better I’m sleeping. How much of my personality came back. How much healthier I feel, physically, mentally, and emotionally. 

    Extended leave was a blessing for which I’m immeasurably grateful, and now I’m on fire about spreading the wealth to others. It takes a village. Will you join me? 

     

    If you are an employer, and you want to explore options for incorporating extended wellness leave into your workplace, let’s work together to shift the paradigm. 

     

  • Your Local Wage Survey is a Gold Mine

    Your Local Wage Survey is a Gold Mine

    Does your area have a local wage and/or benefit survey? Do you participate? You should! Here’s why and how. 

    National wage reports are helpful to study the big picture of economic growth, but these reports might not (probably don’t) reflect the small picture of your business in your community. Further, a 2021 study found that U.S. workers may get 19% less than federal estimates:

    Some tools, like CompAnalyst and SHRM, offer comprehensive data (for a hefty fee) that can be helpful in determining pay ranges and comparing company wage data to industry benchmarks. We use resources like these for some larger compensation analysis projects. Even still, we use data from the local wage survey to further validate and strengthen our recommendations. 

    Community-based benchmarks are critical for organizations to attract and retain talent. Our area is heavy in aerospace and defense contractors, and the competition for talent is fierce. Many of these organizations rely almost entirely on the local wage and benefits survey to drive compensation decisions year-to-year. This year especially, organizations are looking for real-time information about how the wage and benefits landscape has changed in the last 6-12 months. 

    Now, I’ll drop a note here to acknowledge that companies with multiple locations throughout the U.S. and/or multinational operations might have more limited local decision-making power. We work with many multinational organizations in our community, and the local wage and benefits survey is the most impactful resource for local leaders to demonstrate the need for changes to their top leadership. It might take longer to move the needle, but starting with meaningful, local data goes a long way. 

    In support of my argument that local wage and benefit data is invaluable, we regularly receive questions from businesses, chambers of commerce, economic development agencies, local governments, etc., about wage trends in our area. This data is not just for wage decisions in individual companies; this data is used in city and county economic and workforce development decisions. 

    Below is a snapshot from a report we recently provided for the local chamber. They wanted to know if there had been an increase in median hourly wages, particularly in manufacturing.

    The wage and benefits survey we administer annually collects aggregate data for Production, Maintenance, and Warehouse positions. Comparing the local wage data as of 01/01/2020 with local wage data as of 01/01/2021, we were able to discern if and how much hourly wages grew for these job categories. This information helps business and community leaders make informed decisions to attract and retain people and their families. 

    So here’s my point: local wage surveys benefit you personally

    …as an employee who wants to be paid fairly 

    …as an employer who wants to attract and retain talent 

    …as a citizen who wants to live in a thriving community 

    If you hold a role at your organization with influence over internal compensation decisions, or even if you don’t, I encourage you to participate in local wage surveys on behalf of your organization. When more businesses participate, the data is more robust and meaningful for individuals, organizations, and communities. 

    If you aren’t sure if your local community offers a wage/benefit survey, a good place to start is your local economic development agency (EDA) or chamber of commerce. For our readers in North Alabama, you can learn about our work with local wage and benefit surveys here.

     

  • 5 Minute Memo for MOPs

    5 Minute Memo for MOPs

    Are you a MOP? MOPs are Managers of People, and whether you are leaning into long-term remote work or reacclimating to an in-person work environment, here’s a 5-minute memo to help you stay on track. 

    1. Go easy — on yourself and others. There’s been a shakeup. Remember that we are all People First. We are People First in the sense that we are not ______ first (insert managers, leaders, bosses, etc.), and we should be People First in the way we manage and lead others. 
    2. Be inclusive — Everyone has a different story. Remember to acknowledge, respect, welcome, and celebrate differences. Try these 4 Exercises with yourself, your team, and/or organization. Use your influence to create a psychologically safe workplace. 
    3. Be flexible — Have you ever needed to leave work early to pick up a child from school? Ever struggled to schedule a doctor’s appointment around your work hours? Do you or someone you know live with depression? Flexibility feeds physical and mental health for you and your team and directly supports organizational productivity and success.  
    4. Train, develop, coach — It can be easy for MOPs to be laser-focused on people management and miss opportunities for people development. Think of the old adage: You can’t see the forest for the trees. Let’s be mindful of the forest and dedicate some time to training and developing our team members. 
    5. Evaluate — Continuous improvement requires consistent, meaningful evaluation. What’s working well? What isn’t? Evaluation doesn’t have to be complex or formal; it can be as simple as stopping by a coworker’s desk and asking for feedback on a recent communication or project (note to self: time this right, when they’re not swamped, and depending on your work relationship, you may want to give them a heads up). 

    Looking for more resources for MOPs? Subscribe to The Point Blog