I watched my friend resist the urge to buckle her toddler into her stroller. She could have done it well and much quicker than her little one, but she took a deep breath and said, “Ok, you buckle yourself in just like I showed you.” The precious little girl smiled up at her and said, “Okay mommy!” with pure joy. The same was true with my five-year-old who has wanted so badly to put her hair up in a ponytail holder by herself. I walked out to the car the other day and she beamed with pride. While waiting
The last three books about workplace effectiveness I’ve read have all discussed it. Two of our clients are having lots of trouble with it. It is what research shows us leads to team success more than any other factor. It is the concept of psychological safety. According to Amy Edmondson, a lead researcher on the topic, “Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.” And according to research conducted by Google: Following the success of Google’s Project Oxygen research where the People Analytics team studied what makes a great
I’m the mother of three boys. Two teenagers and one about to hit that “preteen” stage. Most days I want to bang my head against the wall. I feel like I need a support group for moms of teens. I miss when they were little and hung on my every word. Now I’m lucky if I can get them to take the earbuds out long enough to hear anything I say. We recently went on vacation and I forced them to put their phones away and engage in conversation with me. That request got me dirty looks and eye rolls.
I’ve found myself talking about skill and will a lot lately. Whether it be in one-on-one leadership coaching sessions or in group training, the conversation is often directed towards customizing a leadership approach based on the needs of the person being “led”. Much of our basic leadership training modules focus on customization based on personality, but that is only one piece of the puzzle. A person’s level of skill in doing a job or task and a person’s will to do the job or task (which includes aspects of personality) are critical to success. So what is skill and what
The best piece of advice I heard at the recent SHRM19 National Conference came from Cy Wakeman’s session “Business Readiness: Ensuring Our Teams are Ready for What’s Next.” As a consultant, I spend a great deal of my time helping organizations navigate change, from determining what change is needed to creating the roadmap of how to accomplish the change to how to get employee buy-in. The hardest part is often getting employees on board, helping them understand the need for change and addressing their resistance. The current change management process caters too much to the individual employee when it should