Category: Human Resources

We know HR. Read our Human Resources blog archives for stories and best practices from our work with real clients and personal experiences in the world of HR.

  • Is It Time For A Workcation?

    Is It Time For A Workcation?

    Research and personal experience tell us that American employees often underutilize or “save up” PTO, sometimes leading to disengagement and burnout. Could the workcation trend be an option for employees who don’t need time off but need a little inspiration and a change of scenery? 

    “Workcation” is the combination of work and vacation, where an employee works remotely from a destination other than home or an office for a short period of time. With the significant expansion of the remote/flexible workforce, are more people taking workcations? How do workcations impact organizations? These questions inspired a research project by Daniela Hodges, which you can read about on The Fit Blog. Here’s an excerpt: 

    I saw mixed reviews from the 135 respondents. Let’s take a look at one respondent’s reason they would not take a workcation: PTO. This respondent was concerned about frivolously using PTO and admitted that they safeguard it for emergencies and then it usually expires before it gets used. This struck me because the point of a workcation is not to use any PTO.

    You can read the full post here. This research has sparked an ongoing conversation about workcations amongst our team. We all work remotely, and we’ve each taken workcations over the years without having a name for what we were doing. In the last six months, I’ve worked from the beach twice. Two big facts about my workcation experiences: 

    1. I am equally – if not more – productive when I’m on a workcation. The change of scenery helps my brain and body feel newly energized. 
    2. I feel a special appreciation for my job, my team, and our organizational purpose when I take a workcation. 

    Workcations are not just for full-time, remote employees. Any employee that is remote-capable, whether or not they typically work in an office, can take a workcation. Even working from the local community park or your favorite coffee shop can provide some new perspective and re-energize employees. So, where are you going for your next workcation? 

     

  • Benefits of Remote Work for Employees

    Benefits of Remote Work for Employees

    Ahh, remote work! Work as we know it will never be the same. At Horizon Point, remote work has always been part of our daily grind, so we definitely know the benefits. 

    Check out these Key Remote Work Statistics (as they relate to employees) from Small Biz Genius.

    • 40% of people feel the greatest benefit of remote work is the flexible schedule.
    • 76% of workers would be more willing to stay with their current employer if they could work flexible hours.
    • People who work remotely at least once a month are 24% more likely to be happy and productive.

     

    Read the entire list & article: The Ultimate List of Remote Work Statistics – 2021 Edition.

    My personal stats: I’m 99% more likely to get everything complete on my work to-do list if I have the flexibility to work from home or from wherever. I do occasionally miss former work besties, but we can always catch up over lunch!

    Here are a few of my favorite benefits of remote work:

    1. I’m present for my family. I love that I can help my kids with virtual assignments if they are schooling from home. 
    2. I can throw in a load of laundry or prep for dinner in between Zoom calls.
    3. I can wear comfy clothes while I plug away at whatever project is a priority for the week.

    Has your employer transitioned staff to remote work? Do you love it or hate it? Stay tuned for more insight on remote work from The Point Blog!

  • 4 Exercises to Enhance Your Diversity, Equity, and Inclusion Efforts

    4 Exercises to Enhance Your Diversity, Equity, and Inclusion Efforts

    I sat down to watch The Social Dilemma with my husband this past weekend. OH.MY. Netflix describes the show as a “documentary-drama hybrid [that] explores the dangerous human impact of social networking, with tech experts sounding the alarm on their own creations.” 

    Besides the realization that our every move and word, maybe even our every thought at some point, is being tracked by our smartphones and computers for the purpose of benefiting a profit machine, I was most fascinated by the premise that social media is one of the key factors polarizing us as a people and growing divides in our world.  Basically, social media and search engines perpetuate our divisiveness by the stuff it “feeds” us. 

    How do we combat these engines? How do we overcome the us versus them in so many aspects of our lives? 

    We’ve always focused on intentional leadership and team development at Horizon Point, but the last year has brought about a hyper-focus on making explicit how it ties to Diversity, Equity, and Inclusion in the workplace.  How do we overcome the us versus them mentality in the workplace has been a question we are continually asking ourselves and seeking to help our clients tackle. 

    Much of what is out there now focuses on training interventions that educate people on conscious and unconscious bias, seeking to build self-awareness and change behaviors. 

    But as a recent Forbes article focused specifically on racism articulates, the head and the heart have to be engaged before the hands- or behavior- can follow.  And a key piece of this is self-awareness but it is also other awareness.  We are polarized because we don’t actually know people.  The Forbes article articulates this so well: 

    I’m constantly surprised to learn that people who work closely together and literally log thousands of hours side by side in the workplace don’t really know each other. Until we close the distance, our relationships remain superficial and transactional. In that closeness—in living, working, eating, and breathing together—regard and affection don’t automatically result unless we deliberately connect and mutually invest in our relationships.

    So what do we do? 

    Using an Encounter Group format (also referred to as t-groups), we can begin to engage people in talking to each other and listening to each other in a psychologically safe way in order to direct the head, heart, and eventually, the hands to embrace each other instead of despising each other despite all the things out there that seem to be programming us to tear each other apart.

    As the Neuroleadership Institute states in a blog post, we have to activate insights to change habits which is necessary for behavior change. “Insights are the breakthrough moments that change how people see the world, and our research shows they are highly motivating — when we have “Aha” moments, we really want to act on them.”

    We can do this through the encounter group format.

    Here are some ideas for exercises within an encounter group or similar group format that you as a leader can facilitate or hire an outside facilitator to conduct: 

    1. Sharing Story.  “To initiate connecting, model and assign your team members the task of sharing their stories with each other. Be the first mover by sharing appropriate background and experiences about yourself. After demonstrating your own vulnerability ask, ‘Would you tell me your story?’” states the  Forbes article.  

    We do this in a group format by giving participants a sheet of paper that has up to seven sections where they can write up to seven experiences that have shaped their life and who they are. We ask them to share stories that are not just work-related and that incorporate not only adult but also childhood experiences.  We give them time to reflect on this and then they come back together and verbally share their stories with the group.

    When done right, people share openly and you can usually hear a pin drop in the room while one person shares the experiences that shaped them.  I’ve never seen people listen as intently to others as when we’ve done this exercise with some groups.  It is also amazing to see how many shared experiences happen amongst the group between people that on the surface seem to share none. There are also many “aha” moments that happen where people say, “Oh, now I understand why you behave that way!” and come to appreciate that behavior that they may have once resented. 

    2. Reading Story.  Assign readings that emphasize the stories of individuals in marginalized groups and have your group discuss them. Our previous blog post can help you with some memoirs to start. 

    3. Living Story.  Get the group to engage with a marginalized group for at least a day-long project. I’ve seen some of these projects last up to a year.  For some thoughts on how business leaders can and should do this, check out this post here.

    4. Critiquing the Story.  Put major news network names (CNN, Fox, NBC, etc.) up separately as labels on the wall.  Get participants to stand/sit by the network they watch the most. Then get them to critique their own source of information with the group they are sitting with.  What leanings and biases do the networks have? Then, what might the impact on their personal conscious or unconscious thoughts and therefore decisions and behaviors be based on due to their news source(s)?  

    You can also do this for social media channels and consider how actually showing The Social Dilemma to the group might enhance the session discussion and opportunities for insights to take place. 

    When we engage in these types of activities, we get to know people. We build relationships.  And when we know people it makes it much harder to hate them, or people that are “like” them.  

    As Abraham Lincoln said, “I don’t like that man. I must get to know him better.” 

    What do you think is creating the polarization in our country and what can you do as a leader to impact DE&I efforts for your organization? 

  • Selecting an HRIS that’s Right for You

    Selecting an HRIS that’s Right for You

    Relatively early in my HR career, I worked for an organization that decided they wanted to move to a new HRIS. The parent company owned a PEO and a temporary staffing agency and wanted to go from using two separate systems to one combined system for both services. The executives vetted systems and made their decision. My team was trained on the new system and was responsible for manually entering over 3,000 employees from the old systems into the new system. This process took weeks and some very long hours, including weekends. And we ran into issue after issue where the system didn’t contain the fields we needed, didn’t have tax tables set up correctly, and so much more. We kept going back to our executive team and explaining the shortcomings of the system. Our test payrolls were a total failure. We became beyond frustrated, discouraged, and honestly, felt that the executives were brushing off our concerns.

    While that horrible experience is forever engrained in my memory, it was a huge learning experience for me and taught me that there are some key things to think about when vetting a new system.

    1)    Involve the right people. While executives need to be involved and ultimately make the decision, talk to the people who are in the trenches day in and day out. Invite them to system demos, allow them to ask questions, and ask for their feedback.

    2)    Make a list and check it twice. If you have a system that you are looking to replace, ask why. What is it about that system that is lacking, what are your must-haves in a new system? What are those bells and whistles you’d like to have but could live without? And what are those things your current system has that you absolutely do not want in a new system? If you don’t have a system in place, sit down with those right people and brainstorm. What’s on their wish list, and which wishes are needs versus wants?

    3)    Anticipate growth. Don’t select a system based on where your organization is today, select a system that will get you to where you’re going in three to five years, and maybe even beyond. There are some systems that are better for smaller businesses and there are some systems that are better for larger businesses. If your organization is growing rapidly, you may want to focus your search on a more robust system that has more to offer. If you’re a smaller organization, you may not need all of the features that a larger system may offer (and you’d pay more for).

    4)     Check references. Ask around before selecting a system. If you have narrowed your search down to one or two systems you really like, get feedback from other organizations who use that system. Find out what they like and don’t like about it. Don’t ask the vendor to provide you with references, they are going to connect you with companies they know are happy with the system. You want to hear the good and the bad. One way to do this is to ask other HR professionals you know or pose the question to social media outlets. I see this done a lot on Facebook HR groups, and respondents give honest feedback. And keep in mind, what is a negative for one organization may not be a key factor for you in your decision, so weigh the feedback you receive appropriately.

    So, what happened with the HRIS that my former employer selected? After months of entering data and trying to work with the vendor to get the system to do what we needed it to do and finding out that the vendor had only recently acquired the system from another company and didn’t understand yet the full scope of the product themselves, the executives made the tough decision to back out of the contract and stick with the two old systems we already had in place. It was a huge expense and costly mistake for the organization. And one that could have been avoided if they involved the right people, understood their needs and sought out references.

  • Are Your Employees SAD? How to Help Employees Who Struggle with Seasonal Affective Disorder

    Are Your Employees SAD? How to Help Employees Who Struggle with Seasonal Affective Disorder

    It’s that time of year. The weather is changing, the leaves are falling, and you’re SAD. But you’re not alone. Nearly 10 million Americans suffer from Seasonal Affective Disorder. While SAD is most prevalent in those ages 18 to 30, it can affect anyone, and the effects are different for everyone. 

    Symptoms of SAD include: 

    • Fatigue
    • Loss of concentration 
    • Insomnia/Inability to wake up
    • Mild to severe depression
    • Weight loss/gain

    Employers may see these symptoms in the form of attendance issues, decreased productivity, mistakes in work completed, or a lack of concentration in meetings. Your initial reaction may be to consider disciplinary action, but before you do, consider the behaviors you’re seeing. Are these recent changes to an otherwise well-performing employee? If so, did these changes occur around the change of the season? While SAD affects most people in the cold weather seasons, some individuals do suffer SAD in the warmer season as well. 

    So how can you help an employee who may be suffering from SAD? 

    • Utilize your EAP. If your organization provides employees with an Employee Assistance Plan, now might be a good time to remind employees of this benefit. Send out a communication to all staff reminding them of the EAP benefit and the services it can provide to them. 
    • Up the lighting. Take a look around your facility at the lighting. Are all areas well lit or does your office exude that dim ambiance? While dim lights might be preferred in the summer months, you might want to turn up the lights in the cooler months. 
    • Encourage employees to get outside. If your office is in a great location for walks, encourage your employees to take advantage of that and get moving outdoors. Consider forming a walking team that meets daily to get outside and walk for 15-20 minutes. Think about setting up a basketball hoop, volleyball net, cornhole, or other outdoor activity to encourage employees to get outside during their breaks or lunch. 
    • Talk more. Check-in with your employees more often, just stop by to say hi and see how they’re doing. And be an active listener. If you listen, you may read between the lines that they aren’t as okay as they say they are. 
    • Offer flexibility. If possible, consider a more flexible work schedule. That may include shifting your hours and letting employees arrive a little later or it may mean allowing affected employees to work from home on their bad days. 
    • Offer up FMLA and/or ADA. Understand that while most people who suffer from SAD are able to struggle through, some aren’t. In some cases, SAD can be debilitating and lead to severe depression. In these cases, employees may need and qualify for FMLA and/or ADA accommodations.