Category: General

Horizon Point writes about dozens of leadership, career, workplace, and workforce topics. Sometimes we write whatever we want. Read this category for general blogs from the HPC team.

  • 2019 Book of the Year

    2019 Book of the Year

    Ideas. They move the world forward. They make businesses and communities succeed through growth and innovation in an everchanging marketplace. But more importantly, ideas are important for what they do and create for the individual. Ideas illuminate us and those around us.

    In our 2019 Book of the Year, What Do You Do With an Idea?, we can see how ideas impact the individual that then impact the world. Creating is one of the most special and meaningful things we can do as humans. And in order for us to create and generate ideas, we have to create homes, workplaces, and communities where people feel safe and have the margins of time to give to the art of thinking, creating, innovating, and bringing ideas to life.

    When we create an environment for ideas to thrive, it’s magical. It transforms us. Then individuals, organizations, and communities can transform the world by sharing what’s created.

    We spent much of 2019 launching a sister business- MatchFIT– based on the idea that employers need to connect with employees and vis versa in a better way. We have taken the dating site model and applied it to employee and employer relationships based on a values-driven approach.

    In 2020, we hope you have the safety and time to create. To generate ideas and help others do the same. We will be striving for this as well, for ourselves and for our clients.

    What do you want to create in 2020?

  • Size Doesn’t Matter When It Comes to Competing With Your Big Business Competition

    Size Doesn’t Matter When It Comes to Competing With Your Big Business Competition

    Written by guest blogger: Marissa Perez, Business POP

    There are several misconceptions about running a small business; some think entrepreneurs have all the time in the world since they create their own schedule, while others think huge risks are a daily task needed to see success. As a small business owner, you know these aren’t true, but you still may have misconceptions of your own, one of them being that you can’t possibly compete with your larger competition. You won’t be taking down Amazon anytime soon, of course, but you can still compete with the best of them.

    Find Smart Ways to Cut Costs

    Cutting costs can be viewed negatively, but the key is to do it in a way that doesn’t decrease quality or jeopardize safety, such as cloud computing or dropshipping. By using cloud-based software, you no longer have to buy and install the software and updates or pay a team to run it, and you reduce the amount you spend on storage space and large servers. If you’re spending a lot on the supply end, consider dropshipping, in which a supplier handles the inventory and shipping. It’s a low-risk option with low or zero overhead for you and no need to pay for inventory until a transaction is made. Plenty of products make good dropshipping businesses, so do some research. You can reduce the costs of marketing campaigns as well by taking advantage of the budget-friendly (but effective) advertising campaigns on social media platforms like Facebook, Instagram, and Twitter, or create your own business filter on Snapchat.

    Keep Your Website Updated

    When people are searching for your business online or even just discovering you for the first time, the first place they go to is your website, so make sure it stands out. You can use some of the popular website builders like Wix or Squarespace to easily create a professional website with content, product pages, and a contact page, but you are often limited on the design and templates and may have trouble getting the graphics to sync up. This is where it makes sense to hire graphic designers who have experience with graphic design tools, as well as web and mobile design, to make your website stand out on a visual level. You’ll find various rates, some as low as $35 an hour and some on the pricier side at $100 an hour, so be sure to interview candidates. Pay attention to their portfolio, reviews, the scope of work, and the timeline for completion.

    Once they start designing, ask them to include a blog page and show you how to quickly update it to enhance your customer engagement, credibility, and SEO. Plus, you can kill two birds with one stone by posting the link on your social media profiles.

    Jump on the Technology Train

    It might sound cool to say you have an accountant, but there is accounting software that can do the same thing both instantly and for a better price, helping you keep track of invoicing, payments, expenses, bills, and payrolls, among other things. On the same note, it would be awesome to defer things to your HR team, but as a small business you probably don’t have this luxury, leaving you to do it yourself, but this can eat up as much as roughly 35 percent of your time, according to a study cited by FinancesOnline. With HR software, you can better oversee your talented employees, track goals, and comply with those confusing legal requirements including taxes, healthcare, and insurance. Automation increases efficiency too, making it simple to create your own custom reports and even enabling employees to log on themselves to request time off instead of giving you a sticky note that you are sure to lose.

    It doesn’t matter how small your business is, you still need to keep up with your competition. You can compete with some of the bigger competitors too. With hard work and a few changes along the way, you’re another step in the right direction.

  • The Lactation Consultant For the Love, Leave Me Alone!:  How (Not) to Lead When Skill and Will Are High

    The Lactation Consultant For the Love, Leave Me Alone!: How (Not) to Lead When Skill and Will Are High

    Our third child came into the world just perfect, then he stopped breathing and turned blue when he tried to nurse.  After two scary attempts at feeding, the pediatrician on call came in and told us he thought he had a tracheoesophageal fistula.  In laymen’s terms, I came to understand this as a hole between the esophagus and the trachea causing fluid to pass between these two “tubes” when it isn’t supposed to.   This would require surgery to correct, thus requiring a transfer to the NICU.  

    Scary to say the least, but after getting our new blessing to the NICU, they were able to get a small enough tube down him.  This allowed them to suction a large amount of fluid out of his stomach. The fluid was the problem that kept him from eating, not a hole.   We were relieved but had to stay in the NICU for a bit to get him off an IV and make sure he could eat and gain weight on his own. 

    That is when the lactation consultants descended on me.  One had already come in right after he was born and was phoning me regularly to check to see if the pumping and feeding was going well and to assess I think, my commitment to nursing.  They wanted to check in and watch at every feeding, make suggestions on how to do it, and then after we were released from the hospital they called and called and called to check-in. 

    I nursed my first two children with success.  I had been there done that, knew the tricks of the trade and although nursing isn’t right or best for everyone, in our case it was right for me and the baby. I told each consultant that barring any major complications, I was committed to doing it until his first birthday.

    I had a high level of skill through experience and a high level of will, or commitment to the task at hand.   

    But they kept calling.  It about drove me crazy. 

    I know they meant well and most likely had derived some schedule that they thought was best to check in on new mothers.  I bet their performance was also measured to a certain degree on their follow-through with these calls.  

    But I had high will and high skill.  I needed to be left alone. If I wasn’t left alone, the risk is an erosion of the will or desire to do the exact opposite of what they want me to do.

    The same is true in leading others who have a high level of skill and will in performing their job:  Get out of their way is the leadership style you need to utilize.  

    Avoid the urge to help.   Don’t call them, they will call you if they need you. 

    This came to the surface of my mind in resisting the urge to “help” someone who works with me on a presentation she was doing.  I was excited about the opportunity for her to present in this particular forum as was she. We have similar personalities that drive similar levels of internal motivation on similar tasks.  She likes to do what I like to do. We also both have experience presenting and are knowledgeable on the topic at hand. I wanted to “help” because I had a high level of skill and will with the assignment, but she did as well. 

    So I sat back or sat on my hands metaphorically, resisting the urge to direct her.  She didn’t need direction. She did ask my thoughts on a couple of ideas for it but other than that, I just showed up the night she was speaking to watch. 

    And she totally rocked it.  She did way better than I could have and way better than if I had tried to insert myself and my ideas into her preparation. 

    So the key to leading when someone knows what they are doing and has a high desire to do it with excellence is to get out of their way. Don’t call them, they will call you.

  • Autonomy and Productivity… Better Together!

    Autonomy and Productivity… Better Together!

    Tuesdays from 4:00- 5:00 pm.  In the car. While our middle child is in gymnastics, I have found that this hour of concentrated time in a concentrated space leads to some productive homework time with my oldest.  While his newborn brother snoozes in his car seat, we tackle third-grade homework. And there is a lot of it. 

    Take our list for Tuesday of this past week: 

    -A math worksheet due Wednesday

    -At least 10 minutes of multiplication facts practice that has to be signed off on each day by a parent for a grade

    -Practice for a vocabulary test on Thursday (this is our greatest challenge usually)

    -Practice for a spelling test on Friday

    -Reading for a READO (think BINGO) assignment that requires reading five books in five different genres and passing an AR test (80 or above) to “READO” for the grading period

    Where do you start?  

    I used to dictate how this list played out.  Sometimes I opted to start with the hardest thing to conquer on the list, or maybe the most time consuming or maybe depending on my mood, I’d choose the opposite route- easiest, longest, etc.

    But, now, I’m letting the eight-year-old decide what he wants to start with, and it seems to help his motivation. His motivation seems to come from a lowered stress level given the little bit of control I give him over conquering the homework. 

    And he’s not alone.  Giving people control, or autonomy, in the workplace, also impacts stress and performance.  Take a listen to Your Brain at Work: How Do Humans Fit into the Future of Work?  Guest of the podcast, Lynda Gratton, a professor at the London School of Business says this:

    “A lot of places aren’t healthy and that seems to be a real focus right now.  And actually one of the variables that seem to impact healthy workplaces is the level of autonomy that people have…..if people have control over when and where they work, that’s a really good thing.” 

    She relates the correlation of healthy workplaces and autonomy by a lowered stress level when autonomy is present.  Dr. David Rock goes on in the podcast to cite two studies about the impact of autonomy. One in the workplace were allowing workers to make simple choices about their workspace led to increased productivity. And, interestingly enough, in a retirement home where simple choices about décor led to increased wellbeing as seen in a reduction of the death rate!

    Third-grade homework isn’t life and death. For us though, it is often a source of stress.  By allowing the person under stress a level of autonomy as to how the work gets done leads to better productivity and wellbeing.  

    It isn’t so much the order of how it gets done. The order in which he wants to get it done changes with his mood too. It’s the simple fact that he gets to choose the order that leads to better results. 

    Maybe next we will move on to allowing him control over where the work gets done.  For now, though, the controlled environment of the car seems to work well. 

    Where do you allow for autonomy in how work gets done? 

     

    Like this post, you may also like: 

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  • 4 Ways to Abide in Order to Learn

    4 Ways to Abide in Order to Learn

    Note: This is the second of a two-part post on the value of abiding in patience in order to achieve the best kind of learning. The previous post focuses on the value of this practice, whereas this post focuses on how to actually do it. 

    As leaders, we are often called to help others learn.  To grow people in ways that lead to positive outcomes for themselves and for those they impact is our job. Leaders make more leaders. 

    And this need to facilitate learning is sometimes hard to figure out how to do because we often have a hard time engaging in it ourselves.  This challenge is often exasperated by the need to check the box of learning. Get it done, now you’ve learned. Check. 

    But learning, or continuous learning, that actually leads to the best of results isn’t a check the box kind of thing. It isn’t a one and done activity.  

    Once the desire or realization of the need to learn is established, some seemingly counter-intuitive things help our learning and are more often fueled through abiding in a patient process: 

     

    1. First, set right expectations. 

    I found this question from In His Image telling of this necessity: “Think of the person that is most likely to try your patience. What wrong expectations might be contributing to your lack of patience with him or her?”

    When we are trying to help ourselves or others learn, often our lack of patience sets us up for failure due to unrealistic expectations about the time and commitment needed in order to effectively learn.   

    When leading yourself or others in learning, discuss the expectations of time and commitment around that learning before beginning.  Write these down and refer back to them throughout the learning process. 

    If you’ve read the previous post connected to this one, for example when reading with my son we establish before we start how much we are going to read (usually a chapter). He then goes and looks at the table of contents in the book to see how many pages there are.  He knows we won’t get up until that chapter is completed, lessening his frustration with unknown and or unclear expectations.

     

    2. Establish routine practice of something that is novel, or you aren’t good at.

    Setting up a routine to do something that needs to be learned by doing something hard (you don’t know how to do or you aren’t good at doing) can aid in learning not only in your chosen arena but in others.   

    In keeping with my running example, this leads to my son alternating between reading something that is on the level he is reading currently (or even something slightly easier) and reading something that is above his reading level.  The challenge frustrates him, but novel vocabulary helps him in the long run. In addition, he is also charged with writing about the story he reads and using words (even if he misspells them). Writing is not yet easy or routine for him but helps his learning. 

     

    3. Do something that exercises another part of your brain different from where you are actually trying to learn

    In general, the left side of the brain controls things that deal with logic and order.  Math and science processing, as well as language processing, take place on this side of the brain, but in different places within the left hemisphere. The right side of the brain controls things that have to do with creativity, emotion and artistic expression.  

    Before or after doing an activity that taxes the left side of the brain, some research points to exercising the right side of the brain in some way in order to sensitize that learning, process any emotion that comes with it, and use it in a more holistic way. 

    My son draws pictures a lot (we are currently on a kick of drawing houses) and he has started to label the picture with words to indicate things that are in the picture.  Like “roof”, “slide” (yes his houses have slides coming out of them), etc. I believe this helps him encode and use language learning. In addition, he rides his bike to and from his reading teachers house in the summer for reading lessons, and I think this act of movement helps him focus on his lessons better. 

     

    4. Do “nothing”. 

    I love this Winnie the Pooh quote: Doing nothing often leads to the very best of something.”  

    When we give our brain time to rest and reflect it leads to optimal synthesis of our learning.  

    Getting enough sleep is a major part of this. Our brain forms neural connections while we sleep based on what we learned during the day so we can apply in other ways.  As our son’s neurologist explained to us in simple terms, if you learn the sounds in “cat” yesterday, your sleep helps you process that learning and today you wake up and are better able to connect that the same short “a” sound in cat is also the same in “bat”.  

    If we don’t rest and reflect, we can’t maximize the benefits of learning efforts. 

     

    How do you best maximize your learning?