Leadership Reminders From my Night in O’Hare

Things don’t always go as planned.  After a great week at SHRM19 in Las Vegas, I planned to be back in the comforts of my own home Wednesday night. But thanks to bad weather and a missed connection, I spent the night at Chicago O’Hare Airport. I was exhausted and just wanted to get home. But what could have been a miserable experience turned out to be an adventure. And as I sit here watching the sun come up over Chicago, waiting for my flight home, I’m reminded of a few leadership lessons.  Be flexible. Things won’t always go as

Put Your Phone Away: The 1 Best Piece of Advice for Today’s Adults and Teens?

I’ve been asked to speak to a group of high school student leaders this week.  I’m always open to almost any topic the organizers want me to cover that I have expertise in.  In this case, what started off as a talk about communication skills morphed into talking about building confidence. The adult leader said that she felt as though this was a challenge for most youth of today.   I see this point and also see where there are a variety of factors contributing to it. One factor that I see related to both challenges in communication skills and confidence is the

4 Main Sources to Get Wage Data

I hope to see you at #SHRM19 next week!  If you are attending, stop by and see me at 10:45 am on Tuesday in Westgate Ballroom A for my session – “Do You Need to Raise Your Wages:  A Step-by-Step Guide for Evaluating Your Wage Practices”.   If you can’t make it, one of the most important steps in this process is to get good market data.  Where do you find this?  First: Contact your local Chamber of Commerce and/or Economic Development Entity and see if they do a local or regional wage survey that you can participate in and/or purchase.  Most communities do

Create Insights Instead of Giving Feedback

“….But the most helpful advice is not a painting. It is instead a box of paints and a set of brushes. Here, the best team leaders seem to say, take these paints, those brushes, and see what you think you can do with them. What do you see, from your vantage point? What picture can you paint?” from Nine Lies About Work A few weeks ago, we talked about how neuro research shows us that for learning to happen, insights have to be created. We talk a lot about giving and receiving feedback in the workplace and how necessary it

The Essentials of Professional Development

Written by: Steve Graham As a coach, I often work with clients who are needy for knowledge.  They desire to grow professionally and often feel stuck in their current work environment.  It is no secret that when an organization values developing their people, the benefits for both the employee and organization are numerous.  The benefits often include: lower turnover, increased engagement, and a smarter workforce. Professional development goes beyond cookie-cutter training programs.  It involves a deeper commitment to learning. Learning can take various shapes within an organization. It can be organic, formalized, personalized, or on-demand.  Whatever the shape, the approach