Preparing for the Worst: Business Continuity Planning

Hurricane Florence had residents and businesses along the East Coast scrambling to prepare for what could have been a catastrophic event. Even though the storm was downgraded, it still had a major impact on some areas hit. My mother, who lives in Northern Virginia, found it hilarious when I called her and made her go down the storm preparation checklist: Non-perishable food? Check. Flashlights and batteries? Check. Candles and matches? Check. Bottled water? Check. Of course she had each item, but I had to make sure just for my own peace of mind. Disasters, whether natural or man-made, can have

Bullying Doesn’t Just Happen at School: Workplace Bullying

I recently saw an article about a nine year old boy in Denver who took his own life after being bullied during his first four days of school. My youngest son is eight and I can’t imagine him ever feeling like his only choice is suicide. When my oldest was in elementary school he was bullied by another child at his daycare. While he has always been a very headstrong child, the bullying continued to the point where he had put up with enough. Together we sat down with his martial arts instructor, who is phenomenal at working with children

7 Steps to Know if Workers’ Compensation Carrier Working for You

Workers’ Compensation is designed to provide medical coverage and lost time coverage to employees who are injured on the job or develop a work-related illness as a result of the work environment.  Unfortunately, determining if an injury or illness is work-related isn’t always easy for physicians to do. During a recent visit to a client, she asked me how to handle a claim situation that she had in which the attending doctor couldn’t determine if the injury was work related. She said that she felt as though their carrier was approving all claims, regardless of the legitimacy of the claim.

Improving Applicant Conversion Rates

We recently switched dentist offices. With three boys I always try to schedule their appointments at the same time and that normally means being handed a clipboard loaded with forms; one set for each child. To my surprise, when I walked up to the receptionist to sign in, she asked me to look at a computer screen on the counter and “fill out” their paperwork. On each screen, the information was pre-filled. All I had to do was make sure it was correct and click through the screens, then use an electronic signature pad to sign a few pages. It

Dealing With the Disgruntled

I recently received an email from a company (hoping to sell me their services) that included an article on “resignation violence” and told the story of an employee who went in to HR to resign her position and ended up attacking the HR representative. Data from the U.S. Bureau of Labor Statistics indicates that while workplace violence by co-workers is relatively low, it is on the rise. During my career, there are a few situations that come to mind when I was concerned about going in to a meeting or became concerned during a meeting due to an employee’s response.