Category: Beyond Work

Beyond Work is our line of resources for people and community leaders looking for something new and innovative outside, be it a new job, career change, or personal development outside of work.

  • The Surgeon General’s Warning and Professional Development

    The Surgeon General’s Warning and Professional Development

    As I take in my daily dose of news fed to me via email by the New York Times on Saturday, August 31, I’m surprised to see the title: Opinion: Surgeon General: Parents Are at Their Wits’ End. We Can Do Better.  

    Saturday’s Times email blast usually features a more lighthearted piece, especially on a holiday weekend. 

    But as I opened the article, I couldn’t help thinking, “No sh*t!” to what the Surgeon General was saying. You see, I have literally just cleaned up sh*t (Or wait, was it vomit?) off the floor of our bathroom as child number two out of three started with a full round of the stomach bug and didn’t quite make it to the toilet. 

    Such are the “joys”, I guess, as the Surgeon General references in his opinion piece. It is back to school season and everyone is passing around germs. 

    But this is not all that has come during back to school month in a household of three children ages 13,10, and 5. When they are healthy, EVERYDAY at school, everyday of life, demands something. 

    Take for example, the day before the holiday weekend started. One child had to bring a snack for his class that corresponded with the color of the day- black. In case you are wondering, Oreos were a hit for the group of four and five year olds. And don’t forget, he had to wear black too. This is day nine of ten days of the color game where corresponding outfits with the color of the day are a must. We opted for bracelets two of the ten days because I refused to go buy clothes just to meet the color demands of Pre-K. 

    The ten-year-old had student council speeches at 8:15 am the same day. Prior to said speech, this required the speech to be written and turned in for approval and posters to be made. Oh, and a parent form to sign. Of course, it outlined the requirements and obligations of both parent and student for accepting the role of leading the student government of an elementary school. She ran for President and lost, so cue in the emotional support needing to be provided there. This support takes place in between trips to the said toilet with the stomach bug. 

    And the thirteen year old. Well, his struggles have been much like the Surgeon General leads his article with- serious health issues. On this Thursday before the Labor Day holiday, he had just been discharged from an almost week long hospital stay. 

    So, you can see why I was saying “No sh*t!” to the Surgeon General op-ed. It has been a season for our family of intense stress. Honestly, it takes a toll even when someone isn’t hospitalized or throwing up everywhere. 

    The demands for black snacks, constant school events- which nine times out of ten requires you to send money and fill out a form- is ongoing. And let us not forget figuring out how the heck you are going to carve out time to work to pay for all this stuff and get work done (if you are fortunate enough to have the flexibility to leave work) to attend kids activities in and out of school or care for them when they are sick. 

    I have it made, but…

    The Surgeon General and I may not be in identical boats, but we both have it “made” when it comes to the lifestyle we can afford for ourselves and our children. 

    As the first comment I saw of the NYT piece said, “Dr. Murphy had access to top shelf medical care and a supportive workplace. He is very lucky. A lot of parents don’t have these advantages.”  

    I have these advantages too. My husband and I work for ourselves and therefore have a ton of flexibility when it comes to when and where and how we do work. At least one of us can make the 8:15 am student council speech and another the 2:15 carline pick up line because our five year old is too young to go to extended day at the elementary school where he attends. We don’t have to punch a time clock, and we are able to divide and conquer.  

    Our health insurance is uber expensive and not that great of coverage honestly, but we have it. We don’t have to make decisions on whether to access the healthcare system if any of us needs it based on whether or not we can afford it. 

    That doesn’t negate the stress, though, of the 12:08 am email that had to go out to a client the night my son was admitted to hospital to say, last minute, that I wouldn’t be at his facility the next morning given what I described to him vaguely as “a family medical emergency.”  Or the meeting I had to put off twice about starting a new contract with another client with the same vague reasoning. I eventually had to delegate the meeting to a person on my team who I know executed everything beautifully. But it is just another example of the constant- and I mean constant- reshuffling I have to do to try to work- and I’m lucky that it is work I love- and raise kids.  

    I cannot imagine the toll day-to-day parenting takes on the single parent, the parent that can’t leave work or they will be fired, the parent who doesn’t have insurance, and the parent who doesn’t have a village of people around them helping them.

    We’ve been raising kids since the beginning of time. Has it always been this hard? 

    So maybe it is just the way things are today.  Me and peers are making too much of parenting, spending too much time worrying about our kids, engaging them and us in too many activities in and out of school, worried too much about them missing out. Or are we both working when only one of us should? Or are we worried about missing out on every single thing they do because of the comparison and judgment between parents that show up for everything and those that do not?  

    I think since the beginning of time parenting has been stressful. Cue Cain and Abel and that tragedy. I’m sure the death of one son at the hand of the other was pretty stressful for Adam and Eve income, privilege, and societal demands of the time and all aside. The stress of trying to provide the very best care for our children so they can grow up to be healthy adults is not new, and I think it is one all parents have shared since the beginning of time. 

    But there are some things today that are different.  As comments in the NYT article point to, screens and social media do, I think, play a role in the difficulties. They aren’t to blame, but they do play a role. The way the structure of work is misaligned with education and childcare (access and affordability) plays a role. The way we are constantly striving for more, more, more plays a role. And as many of the comments in the NYT Op-Ed point to, this seems to be unique to America. Do kids really need to go on two field trips in one month at school? Do we really need to operate this factory 24/7/365?  The healthcare system, as MANY comments in the NYT article point to, plays a role and adds a lot of stress if and when you have to encounter it. And if you are alive, you will at one point or another. 

    And as I write this last paragraph, my inbox dings with a breaking news alert from the Times, “Four people were killed and at least nine injured in a shooting on the campus of a Georgia high school, the authorities said.”  

    Yeah, there is that stress too.  If I send my kid to school today, are they going to get shot?

    Yes, things are the same as the beginning of time, and yet they are different. 

    So how on earth do I- or people like me who have pretty constant caregiving demands and stress- even think about professional development? 

    We’ve been focused on the importance of professional development on the blog for the last few weeks. We’ve talked about what we’ve been up to for professional development, the ROI of it, and how to do it when you don’t really have a budget for it. 


    But what if you are in a season of life where you just don’t have the time for it or the mental bandwidth to focus on it? Did you notice in the what we’ve been up to for professional development post what I’ve been doing for PD?  Nope, you didn’t. That is because I am not doing a thing! Practicing what I preach I am not.   

    What if you are leading someone or working along someone that is in this season?  Many of which are sandwiched caregivers- caring for growing children and aging parents all at once.  

    Or are you leading someone who really needs to focus on caring for themselves? Or a spouse or other loved one? Let’s face it, everyone has something with varying degrees of intensity and capacity to handle that intensity. 

    As I am contemplating this post while caring for the thirteen year old through his go-round with the stomach bug (yes, it made its way through all of us), I get a text from someone that works with me. I cringe when she says she works “for” me, but I pay her. I’m supposed to be that leader who is focused on the ROI of her professional development. 

    She asks when would be a good time for her to call me. I tell her I’m free and the phone rings shortly after. 

    After checking on us and also talking about her family, she says, “I’m pregnant.”   

    I congratulate her and we talk about some work things. Then, she circles back around to what I know has been on her mind the most. How does she navigate having and raising this child with work? 

    How do I do it? she asks. Well, not really well at the moment I want to tell her!  

    I know she wonders if the same privilege I gave myself of easing back into work after having all three of my kids be afforded to her? Of course it will. Of course. 

    And what about healthcare? Can she get on the company’s family coverage? I reach out to get the benefits plan information from our insurance provider to send to her shortly after we get off the phone. 

    The Surgeon General points to things in his piece like paid parental leave and changes in healthcare to help with the “toll” of parenting. Whereas I don’t think anything he mentions are bad things, my political philosophy inclines me to think that it isn’t the government’s job to alleviate “tolls” we face, but our very own. 

    It is the job of families, employers, and communities to create a healthy society. To help society successfully navigate and mitigate the tolls this life lays on each and every one of us and to revel in the joy that comes with life too. 

    Some of the hard cannot and will not be avoided, but some of it can be made better if we care for and treat each other well. That is where the joy mostly comes from. 

    And, yes, families, employers, and communities need to play an active role advocating for the government to play its role where it should, but we can’t turn a blind eye to the choices we have in each of our roles to make a difference. 

    We can treat people like humans, honor the stage of life they are in, and design a workplace around getting work done and getting it done with excellence while also realizing a person’s productivity may ebb and flow based on where they are in life. And realizing it will really ebb in the wrong direction if we neglect to see the whole person and if we try to treat humans like machines. 

    Some balls bounce and some balls break

    A week or so after the conversation with the pregnancy announcement, we have our monthly one-on-one. We talk through a lot of client work and potential work. It is kind of hectic. We have to call another team member in at one point to talk through an execution plan for a new client. 

    And as we usually do in one-on-ones, we spend some time talking about her professional development within the context of her needs and the company’s needs. 

    I can tell she is concerned about taking on too much during this season of her life where a new child will enter and in her current state where she just doesn’t feel good and she never knows when that may or may not hit. Thus are the joys of growing a human being inside you. 

    I think out loud and I can tell my thinking out loud may be overwhelming her. I even sometimes overwhelm myself with it.  

    So, I stop. I ask her to think about one thing she wants to grow in professionally. Just one.  I can tell she doesn’t want to stall her learning and growth, and she says as much, but she also wants some grace as she navigates what looks like a very different season coming up for her.  

    I don’t want her to stop learning and growing. I want her to continue to grow in her confidence and skills where she can continue to add value to the organization.  But I know she won’t do either of these things if she is overwhelmed. 

    None of us perform at an optimum level when we are overwhelmed. And let’s face it, I’ve been overwhelmed pretty much all year.  What is it the Surgeon General called it? Oh yes, I’m at my “Wits’ End.” 

    So, as I heed advice to her, I heed advice to myself.  What is the one thing I want to grow in?  Not ten things, not three things, one thing.  

    Seasons come and seasons go, and right now the season for both of us is one of intense child-rearing. If I’m honest (and you can probably already tell based on my tone to begin with), I am sometimes resentful of the intensity of this child rearing season that takes me away from a focus on professional growth. 

    But like my colleague said in the same meeting, we have rubber balls and we have glass balls. If we drop a rubber ball, it will bounce. But if we drop a glass ball, it will break.  

    My professional growth and hers will bounce. 

    Our children are glass and we parents will do everything in our power to make sure nothing causes them to break. Sometimes we need help discerning what will help our kids grow and what might break them, just like we do for ourselves. 

    But in this season of life for both of us, we both need something we can claim for ourselves and our own growth, even if it is just one thing. One small thing.  It will, I know, make us better parents to have this one thing to call our own and to have each other to challenge us to do it and not take our eye off that ball, even if it will bounce. 

    The whole person of each of your employees and the value they bring to your organization are glass balls too. What are you doing today to make sure they don’t break? Especially when the Surgeon General is issuing warnings about it? 

    And what are you doing to give them a ball or two to bounce so they learn and grow and continue to add value for themselves and your organization? 

  • Make the Most of your Training Dollars

    Make the Most of your Training Dollars

    I often talk to smaller employers who just don’t have the funds to allocate to professional development. They want to grow their people, but just can’t scrape the pennies together to pay for it. The good news is that professional development doesn’t have to be expensive, in fact it can be free. And we all like free! 

    Last week Jillian talked about why employers should invest in professional development for their people. As she mentioned, research shows that spending money on professional development for your employees leads to more money for your company. But what can you do if your available funds for such training is limited? 

    1. Utilize your current staff to provide training. Whether you realize it or not, you have a wealth of knowledge in your organization and some employees would love the opportunity to share their expertise with others. A couple great ways to provide free or low-cost training is to plan lunch and learns where your current staff train their colleagues on what they do. That training may even be just spending 45 minutes to an hour explaining what they really do in their position or what their department does and how it contributes to the organization as a whole. Another great opportunity that can benefit any organization is cross-training. Give employees the opportunity to step into another department and learn how to work in that department. Cross-training not only gives employees the opportunity to learn more about the business and other departments, it can also assist employers in creating a succession plan. 
    2. Find free resources. There are a number of organizations that will come in and provide free training to your staff. Last week I worked with Cindy Smith at Edward Jones to present a free financial budgeting workshop to employees at a client. The client works in the healthcare industry and not only did the training benefit the employees; it was information that they are now able to use to help their clients. 
    3. Start a book club. Books are a low-cost way to provide training and professional development to your staff. At Horizon Point we read a lot! We share book recommendations and each year we select a book of the year to share with our clients. Some of our clients have then taken that book and shared it with their staff or asked us to provide training on the topics covered in the books. Select a book that speaks to your organization and meet weekly or monthly to discuss what was learned from the reading. Make attendance voluntary and hold the book club meeting during working hours. 
    4. Don’t waste conferences. If you send an employee to a conference, be sure to have them come back and share the knowledge they gained. Too often organizations spend the resources to send one or two employees to a conference and then don’t follow up once they return. Get the biggest bang for your buck! Plan the time for them to debrief with their team mates or lead a lunch and learn to share their conference takeaways. Also encourage them to bring back any resources or materials available at the conference to share with other staff. 
    5. Be thrifty. Anyone who knows me knows that I love saving money (and thrift shopping!). When you’re sending staff to conferences, be careful with how you spend your money. At Horizon Point we start discussing what conferences we want to attend a year in advance. We discuss the benefits of each and together determine which we will attend. By doing that we are able to catch early bird rates and often save $150-300 or more on registrations. If more than one of us will be attending, we try to carpool and we always look to see if renting an Airbnb will be cheaper than separate hotel rooms. Also make sure that your expense policy covers what is reimbursable and how much will be covered. Set a daily dollar limit on meals and if meals are provided at the conference, do not reimburse employees who opt to purchase meals outside of the conference. Another great way to save on conference costs is to submit to speak. Most conferences give speakers a free registration. 

    Organizations can never provide too many opportunities for professional development, so even if your organization has the ability and budget to provide professional development opportunities, the programs mentioned above can only enhance your current offerings. 

  • Investing in People Makes Cents

    Investing in People Makes Cents

    Last week, Emily kicked off our new series on professional development. What it is and why we should care about it. I’m pulling that thread to talk about the dollars and cents of why you should invest in people and why you should do it NOW.

    I just read a powerful article from McKinsey titled Increasing your return on talent: The moves and metrics that matter that hit me square in the face with this quote: “McKinsey research indicates that companies that put talent at the center of their business strategy realize higher total shareholder returns than their competitors.”

    One more time for the people in the back: spending money on your people makes you more money. McKinsey’s research let them to the startling stat that some companies could be missing out on $480 million a year just by not investing in employee engagement and skill development.

    screen capture of a graphic from the McKinsey article linked in this blog

    McKinsey goes on to lay out a 5 step plan for companies to “maximize their return on talent”, and it’s a an excellent plan that relies on an already existing, already strong HR team. If that doesn’t describe the situation at your company, you might not be ready for McKinsey’s 5 step plan. Instead, maybe you need the Dollar Tree plan.

    Last week, I had lunch with a great friend who also works in the HR space. She recently stepped in for me to facilitate some pro-bono training when I couldn’t make the date work. Her tactic? Conversation cards from Dollar Tree.

    image of a box set of conversation cards used in training facilitation

    She spent $3.75 plus tax on conversation cards that turned into meaningful relationshipping for the group and several people left interested in adopting conversation cards with their own teams. Weeks later, my friend is still riding the high of a $3.75 investment. When we invest in people, it’s about the intent and the follow through more than the amount of money spent.

    Horizon Point’s operating values include Continuous Learning & Improvement, and it’s truly part of everything we do. Our operating values make up the structure of our planning meeting agendas. Seriously, the line items are grouped by value:

    1. People First
      • Catch up
      • Review accomplishments
      • Schedule one-on-ones
    2. Productivity
      • Company performance
      • Open projects
      • Business development
    3. Continuous Learning & Improvement
      • Review program & project feedback
      • Identify continuing ed / professional dev opportunities
    4. Give Back
      • Volunteer leadership
      • Financial support

    Just the act of talking about our learning with intention generates engagement and a future-focused mindset. But the impact is compounded when we put our money where are mouths are. I asked Mary Ila today about Horizon Point’s investment in continuous learning for team members, and the total so far this year is over $10,000, just for the 5 of us. She doesn’t hesitate to invest in people, as long as the purpose is aligned with the mission of our work at HPC and, of course, as long as the investment is reasonable and works in the current budget. Our work is about talent development and better workplaces, and it only counts if we practice our own preaching.

    To close the loop on the McKinsey research, they reported that:

    the most effective organizations encourage personalized, adaptive learning. Employees are motivated to own their journeys by deciding which skills and areas of expertise they want to focus on. They are given feedback, along with coaching and peer-learning opportunities, and they are supported by a digital ecosystem that can help them track their progress over time.

    We strongly agree with this approach, and we spend a lot of time and resources talking about it and being about it. We learn together, we learn individually, and it’s all based on the skills or areas we want to develop. As McKinsey puts it, we own our journeys. We also train and coach our clients on this adaptive learning model using our Leaders as Career Agents process. We help them customize learning opportunities that drive their organizations forward and create more value.

    To invest in people is to invest in a thriving future. Talk about it and be about it. Investing in people makes cents!

  • Who cares about Professional Development? Horizon Point does!

    Who cares about Professional Development? Horizon Point does!

    This week kicks off a brand-new series here at The Point Blog. The Fall brings a new school year and with that, all things Professional Development. Some would consider this topic a snooze fest, but if it is tailored to an individual’s needs and desires for career growth, it can be one of the most exciting things that you get to do! Mary Ila supports our interests by meeting with us for monthly one on ones and asks us what we would like to be doing and the best way that the company can support our future goals. We also discuss our opportunities for Professional Development as a team when we meet at our Monthly Mingles.

    In my own journey of leadership development and career growth, I ventured out and started a new class last week. The class is Highlands College Leadership Institute. It will meet for an hour on Tuesday nights for 4 semesters, and the BEST part of it all? Horizon Point is investing in me to do it. I could not be more interested in the content that I’m learning, and I cannot wait to take back what I have learned about to our team for us to implement what I’ve been taught. That’s the beauty of Professional Development done the right way. It adds value!

    Jillian on our team has been sharing all about ATD24 and her experience at Recharge Your Soul, their annual Expo. In one of her recent blogs she shares…

    The theme for ATD24 was Recharge Your Soul. I absolutely felt recharged when I left, so much that I couldn’t stop talking about it (still can’t). 

    Jillian’s experience and excitement about the things that she learned inspired the rest of us at our Mingle when she handed out cards from different vendors and shared her stories. Not only is Mary Ila adding value to us individually, but as a whole, our team is better because of these opportunities.


    Taylor was recently certified in School Career Development Advisor (SCDA) Training and can now offer the training through our website in addition to Career Development Training that is offered. Not only is the company investing in Taylor, but she is turning around and adding value to Horizon Point with her unique interests and skills.


    Last but not least Lorrie got to attend the American Correctional Conference in Nashville last month and sent pictures of the songwriter Jelly Roll in our group text message. She said that it was one of the best conferences that she had been to and the experience ties right into Lorrie’s interests. Lorrie holds a bachelor’s degree in Psychology with a minor in Criminal Justice and recently received her Master’s of Jurisprudence in Labor and Employment Law at Tulane University Law School.


    Can you see the value of Professional Development? It doesn’t have to be the boring old lectures with stale ideas. If it is done the right way, it brings life to your employees. So go ahead and start asking, “How can I best support you?”

  • What To Know About Shopping For an HRM

    What To Know About Shopping For an HRM

    What To Know About Shopping For an HRM

    Over the past few years Horizon Point has helped multiple clients vet and implement a Human Resources Management System. Each client had very different wants and needs, and each implementation was unique. So what do companies need to know about vetting an HRM?

    1)      Understand what an HRM can offer your organization. Not every HRM system is created equally. Some systems are all-or-nothing, meaning that you cannot customize the functions you want or need, you pay for full functionality whether you use it all or not. Many vendors offer systems that are modular, meaning that you can pick and choose which functions you want built into your system and you pay based on the modules you select. HRMs have some or all of the functions below:

    a.       Data storage
    b.      Payroll
    c.       Timekeeping
    d.      Benefits administration
    e.       Applicant Tracking
    f.        Onboarding and offboarding
    g.       Performance Management
    h.      Compensation
    i.        Training
    j.        Asset Management
    k.       Employee Self-Service

    2)      Understand what you need from an HRM. Just because an HRM offers a vast array of functions doesn’t mean that your organization needs them all. Many organizations already have systems in place to manage some functions, such as payroll, timekeeping, or applicant tracking. In order to determine if these functions should be moved to a new system, you have to consider factors such as cost to convert the processes over, if the data can be imported from the old system to the new or will it have to be manually entered, or if the new HRM can work with the current systems you have in place.

    3)      Don’t just consider what your organization needs now, but what it may need in the future. Do the systems you’re considering not only meet your organization’s needs today, but will they grow with your organization and still be the right system for you in five or even ten years? Some systems are great for small businesses but as companies grow the system can no longer meet their needs and they find themselves needing to go through the vetting and implementation process all over again in just a few years. Some systems are great for large companies, but the expansive functionality is not needed for small businesses and the cost is too high. Be sure to consider if a month-to-month payment plan or a long-term contract is right for your organization as well.

    4)      What does implementation look like? As I mentioned above, I have implemented multiple systems for clients, and each vendor manages implementation differently. Generally, your company is assigned to a dedicated implementation specialist who walks you through the process of collecting and importing data. Depending on the system selected and the functions being implemented, the process can be fairly easy and take a few weeks, or can be extremely complicated and take a few months to fully set up and roll out.

    When vetting and implementing an HRM, it’s critical to understand the needs of your organization and what a system can offer you. That includes not only functionality, but growth capabilities, cost, implementation complexity, and the return on investment.

    To learn more about HRM vetting, read our blog post Selecting an HRIS that’s Right for You. If you’re interested in how Horizon Point can help you vet an HRM, ATS, you can read more about how We Help You Hire Right.