Beyond Work is our line of resources for people and community leaders looking for something new and innovative outside, be it a new job, career change, or personal development outside of work.
Should you Change your Application Process to make it easier for Candidates?
A couple of years ago, we worked with a client who was having difficulty filling positions. They were using all the right avenues to get the word out to potential candidates, but the pipeline was not working. After surveying several candidates, we discovered the issue was with their extensive application process. It was lengthy and ultimately deterred candidates from completing their application. Fortunately, we helped them streamline by removing some of the steps to apply.
Recently, a close family member applied for a position online and had the opposite experience. During a conversation, he shared that it was the “easiest process” he’d had while applying for jobs. He was asked two questions and had the option to upload a resume. Within a week, he was called in for an interview.
In Alabama, the current unemployment rate is 2.2%. Which means, most everyone who wants to work is already working. This makes it tough for companies who are looking to expand their workforce. Making the application process easier for candidates is one way they can attract future employees. A few weeks ago, I was in a café that had “mini applications” placed throughout their dining area. I immediately took a picture, thinking of our clients & how we can help them increase their applicant pool.
How can you streamline your hiring process? Consider what steps you can remove from the process all together. Save the paperwork for new hire orientation! Let us know if we can help.
I recently attended the first Reentry Leader Conference held in Birmingham along with Mary Ila and Emily. It was a great opportunity to hear from leaders around the state on what employers can do to help those who are justice involved become gainfully employed. As part of the conference, we heard success stories from employers who had programs to employ those coming out of the system.
As employers struggle to find talent due to the extremely low unemployment rate, as Governor Ivey stated last week, we need to move to focus attention on the labor participation rate and getting people into the workforce who currently are not. Those who are justice involved make up a large percentage of those individuals.
So I challenge organizations to rethink their use of background checks. I have worked with many clients who don’t fully know why they use background checks and worse yet, don’t have a definitive answer as to what disqualifies a candidate. So how can your organization rethink this and become a second chance employer?
Ask yourself why you use background checks. The first question I ask clients is WHY. Why do they use background checks in their pre-hire process. Is there a business need to conduct background checks, are they in an industry where hiring someone with a criminal history could put clients at risk (i.e. healthcare), is it due to contract requirements or security clearances, or is there some other business reason that justifies the need.
If you need to run background checks, what disqualifies a candidate? The first part of this question is how long should your lookback be? This will be dependent on why you need to run background checks, but you need to establish a reasonable lookback period based on those business needs. The second part of this is creating a list of what types of offenses will disqualify a candidate and what’s the justification for adding that offense to the list. For example, any type of violent offense may be justifiable, but past drug offenses may not be.
Consider what positions you run background checks on. Keep in mind that if you need to run background checks for a justifiable business need, you do not have to run them on all new hires. You can run them only on positions that meet that justifiable business need as long as you are able to justify that decision and that you are consistent in running them regardless of the candidate.
Reevaluate. Reevaluate your process every three to five years or as your business needs change.
I also challenge you to use the steps outlined above to rethink your drug testing policy. If you currently run drug tests pre-employment, ask yourself what the business justification is for that, as well as if you still include marijuana in the results. I have worked with many clients over the last few years who have rethought their need to run pre-employment drug tests. If you are in a safety sensitive industry, you should still be conducting pre-employment drug screens. But if you’re not in a safety sensitive industry, ask yourself why you need to run them, why you care if employees are engaging in drug use on their own time as long as they are not coming to work under the influence.
How many candidates could you have hired in the last year if your background and drug testing policies were adjusted to reflect your true business needs?
Who among us has not needed a second chance in life? Have you been extended that grace? In my life I have been given chance after chance and have needed that opportunity to fail and to learn from those failures. When prisoners are released they are told that they cannot carry a fire arm and will not be eligible to vote but most times are not warned of the invisible barriers that exist in finding a job, housing or transportation. For example, you are good enough to buy a car but you cannot sell cars for a career. You must obtain housing but most will not rent to you due to your criminal record.
On June 29th Lorrie, Mary Ila and I attended the first Reentry Leader Conference in Birmingham at the Hyatt Regency Wynfrey. As a subject that is near and dear to my heart, I was excited to hear about ways to help employers afford people a second chance. We have so much untapped talent and potential in Alabama and in the world. Studies show that 77% of our population is justice involved, that’s 32% more than the percentage of people who have college degrees. Depending on state, there are between 2-4 open jobs for every one person available to take that job in the industrial sector. Connecting those jobs to reentrants is critical. Of the 9.7 million reentry each year, only 8% can find employment.
This is where Reentrycenters.com comes in. They equip participants with must haves such as affordable housing, food, transportation to appointments and counseling and most importantly good jobs. They even offer a free mobile bank for reentrants. Local Auto plants like Mercedes near the Reentry centers employ these workers.
During the 2nd chance employer Leader Session, Donny Jones from West Alabama Works shared about Building Hope West Alabama. Their passion is to “provide hope, help, and opportunity to people that are justice involved.” This program “connects justice-inolved individuals with meaningful jobs, as well as the job skills and educational credentials they need for long-term success.” Schnellke is one of the employers hiring people who are justice involved. They believe that everyone deserves a second chance.
Chief Justice Sue Bell Cobb was the keynote speaker. She became judge at 25 and now runs RedemptionEarned.org. It is an effort to help worthy incarcerated adults to become productive citizens. Alabama has one of the highest percentages of the aging population incarcerated. Out of the 4002 total parole hearings in 2022 only 409 were granted parole.Their mission is “to identify, assist, and represent worthy individuals who have spent decades behind bars, demonstrated they are transformed, and earned parole or work release.”
At Horizon Point we have a people first mindset. We believe that people are a company and community’s greatest asset. As one of the ladies speaking put it, which one of us has not made a mistake that needed forgiveness? How can your organization help to give “people” an opportunity after they have been held accountable for their actions? Afterall, don’t we all need a second chance?
Need inspiration? Read more from The Point Blog here:
Jillian and I had a great time at NCDA in Chicago this month with our small group! We shared and learned about best practices for delivering career services to all groups.
We started with a fun beachball toss to learn more about the diversity of the participants in our session. Who knew so many career professionals are introverts by nature! We shared these tips for supporting individuals and groups in their career development journey:
Cater to Your Audience – Do you know your learning style and the style for those you serve? Take The Vark to find out.
Provide clear expectations while also giving individuals ownership and opportunities to drive their individual goals – Do you use SMART goals? Read about setting them in this article from Forbes.com: The Ultimate Guide to S.M.A.R.T. Goals.
I’ve been experimenting with the Ink and Volt One On One Pad to help me organize my thoughts. I organize around these 4 four pillars:
Current work
Future work (business development and proposals out)
Short and long term development priorities for the person I’m meeting with
Personal needs/support
I use our Insightly software to refresh my memory on what everyone has going on with the first two (the software calls these “Projects” and “Opportunities”) before the meeting. I record these things on the Ink and Volt pad. I also take a look at each person’s task list in Insightly before the meeting. Doing this always makes me keenly aware of how on top of it everyone on our team is. They are always juggling multiple priorities to meet multiple current and future client needs by living two of our other values- Passion and Productivity.
Usually, the person I’m meeting with that is driving hits all of these pillars without me having to. If they don’t, I circle back around to things I have on my list once they are finished with theirs. Sometimes the meetings are more focused on one of these things more than the others, but I always try to hit all of them. Some people gravitate towards needing to talk about one pillar over another and it is my job as a leader to make sure I follow their lead on the needs they have.
One-on-ones should lead to a greater team dynamic. We used to spend way too much time in our whole team quarterly planning meetings talking through current projects. Invariably, one or two team members were focused on the project but the others weren’t. We were wasting other people’s time talking through every project and every proposal as a team. While it’s valuable for everyone to understand each other’s work load, spending thirty minutes of a half-day team meeting on one project in which only part of your team is involved is a waste of time and effort. Therefore, we have made sure that when a quarterly meeting is coming up, we have one-on-ones the week before if possible. Needs that involve the whole team come up during the one-on-ones and then can be discussed at the whole team meeting where collaboration needs to take place.
Finally, one-on-ones should focus on open feedback and communication. If tough issues aren’t coming up from time to time (both personal and professional) in these meetings, then something isn’t being done right. One-on-ones should be a place where psychological safety is being demonstrated- both ways. If all conversations in one-on-ones are surface level and tactical, then no one is growing.
We also spend one or two one-on-one meetings a year facilitating our Leaders as Career Agents process which dives deeper into development priorities, and at times, we schedule a longer meeting if we need to take a deep dive into a specific project, proposal, or issue.
How do you make your one-on-one meetings the best they can be?
