Horizon Point Consulting

Category: Skills Improvement

We all need a little personal development mixed in with our professional and career development. Read blogs in this category for personal skills improvement.

  • Now’s the Time to Upskill

    Now’s the Time to Upskill

    I attended a great workforce summit in my community this week. The keynote was with the Department of Commerce for our state and provided updates on the direction and focus of their department ending with a promise to rise to the challenge and encouraged attendees to do so also.

    Throughout the afternoon, I listened to educators and industry panelists who had a common goal of growing a strong, engaged workforce. As I reflected on the presentations provided and conversations I had throughout the day, I thought about how important lifelong learning is and how NOW is the time to upskill as several people re-enter the workforce.

    There are numerous avenues to upskill. Here are a few of my favorites:

    Community Colleges – locally we have some amazing community colleges that offer a plethora of courses and work closely with industry to provide training. Check out what community colleges have to offer in your area!

    Online Video Courses – you need only an internet connection to benefit from thousands of courses online. Udemy is one of my favorite providers of online courses. I’ve personally taken a few of their courses; I was able to do this on my own time, at my own pace &  it was super cost-efficient!

    Credentialing – depending on your career field, credentials are often available. Credentials are a great way to verify your skillset. Look for credentialing opportunities through organizations like the Center for Credentialing and Education. They often offer materials to prepare for credentialing also.

    Whatever your next move, upskilling is a great way to get there!

  • The Volunteer Venn

    The Volunteer Venn

    Q: How many volunteers does it take to plan and host a statewide HR conference? 

    A: Whatever number you’re thinking, add 10 more! 

     

    Volunteers are absolutely critical to the success of all organizations, not-for-profit or otherwise, but they are often overlooked and undervalued. Knowing this to be true, why do we volunteer? 

    I am absolutely certain that I owe much of my professional (and personal) success to volunteerism. I have been equally – if not more – challenged, encouraged, and developed in volunteer roles in comparison with paid roles. Some of my most significant growth moments were from volunteer projects. I literally would not be working in my current paid role without a volunteer connection. Every member of our professional team has served in volunteer leadership roles for community-based organizations and professional/trade associations, and each of us has gained invaluable interpersonal skills, project management experience, and so much more, specifically through volunteerism. 

    I just had the great pleasure of planning a conference with a committee of six for a statewide volunteer-led organization. We start with six for planning purposes, but on the day of, six becomes forty. Every year, almost the entire event is staffed by volunteers who give up work or personal time to stuff conference bags, hand out boxed lunches, direct people to restrooms, or whatever other tasks pop up. Mixed in with operational responsibilities, we talk and laugh and commiserate about life and work and dogs and sports. We refresh. We make connections. We learn. 

    So, the answer to the question about why we volunteer when we’re often overlooked and undervalued is really a three-part answer. I like a good visual, so here’s my homemade Volunteer Venn: 

    Through volunteer roles, we explore ourselves and grow as individual people, we experience the good and the human connection separate from paychecks and performance evaluations, and we also create and facilitate career opportunities for ourselves and others. We are better leaders at work, better family members, and better friends when we’ve learned to give of our time and resources freely and without strings. 

    Volunteers are a community. Some of my best relationships, personal and professional, were cultivated through volunteering, and I will forever be thankful for them. 

    What positive, life-changing volunteer experiences have you had? How can you start today? 

     

  • The Proximity Principle – A Book Review

    The Proximity Principle – A Book Review

    The right people + The right places = Opportunities. – The Proximity Principle

    The Proximity Principle by Ken Coleman is a great book for job seekers or anyone not content in their current role. The theme of the book is getting “in proximity” to what you want – career-wise. Coleman shares his own personal experience with finding his dream job. Coleman notes: Everyone wants to do work that matters. The Proximity Principle is a guidebook to get you there!

    Amazon Overview:

    Right now, 70 percent of Americans aren’t passionate about their work and are desperately longing for meaning and purpose. They’re sick of “average” and know there’s something better out there, but they just don’t know how to reach it.

    Forget the traditional career advice you’ve heard! Networking, handing out business cards, and updating your online profile does nothing to set you apart from other candidates. Ken will show you how to be intentional and genuine about the connections you make with a fresh, unexpected take on resumes and the job interview process. You’ll discover the five people you should look for and the four best places to grow, learn, practice, and perform so you can step into the role you were created to fill.

    Here are a few of my favorite takeaways from the book:  

    • You must never stop learning, no matter how high you climb.
    • No one is sitting around thinking about how they can help you find your dream job.
    • To get in proximity to your dream job, you need to find professionals who are excelling at the work you’d love to do at the highest level.
    • You will experience the most growth when you surround yourself with talented people who challenge you to perform at a higher level.
    • Use the connections you already have to make new ones in the place you’d love to work.

    Be in proximity to what you want. Read The Proximity Principle to find out how!

  • 3 Ways to Boost Intercultural Competence

    3 Ways to Boost Intercultural Competence

    Here’s what we know (and have known for a long, long time): a diverse, equitable, and inclusive workforce drives exponential business growth, organizational development, and continuous improvement. Intercultural competence can serve as both a critical performance management dimension for employees and a meaningful competitive advantage for the organization. 

    What we don’t always know is how to act on this understanding. In 2021, our team has locked in on the mantra, “Be impatient for action and patient for outcomes”. Here are 3 actions we’ve taken that you can take today to boost your intercultural competence: 

    1. Understand yourself and your organization first. Consider these questions: 
      1. What is our preference for problem-solving, delegating, motivating, or managing time?
      2. How do we view relationships, laws, and leisure time?

    2. Learn from others whose preferences and perspectives are different from yours. Interact “… with people who are different from yourself, who do not share your interests, or who think differently than you do. …Find out more about them. … Concentrate on appreciating and showing respect for others…” (Cultural Competency Doesn’t Happen Overnight)

    3. Search for and acknowledge shared values and respect and acknowledge differences. A boost in intercultural sensitivity and competence can only happen with authentic engagement, learning, and understanding of commonalities and differences. 

    The Society for Human Resource Management provides an important distinction between intercultural sensitivity and intercultural competence: 

    Intercultural sensitivity is about appreciating the deeper impact of cultural differences on how we interact with other people and the effect this has on one’s own perceptions of other people. Intercultural competence is a measure of one’s effectiveness in such interactions with other people.

    These concepts apply equally to individuals, teams, and entire organizations.

    The relevance of intercultural sensitivity to interactions with people from different parts of the world tends to be clear to many people. The relevance to working effectively with people down the hall from your office may be less clear.

    What actions are you taking today to boost intercultural sensitivity and competence for yourself and your organization? 

     

    Looking for more content related to intercultural sensitivity and competence? 

    Join Horizon Point and the Office of Diversity, Equity, and Inclusion at the University of Alabama at Huntsville on Tuesday, April 20, 2021, for a virtual workshop on Intercultural Competence: Creating a Culture of Awareness, Acceptance, and Respect. Learn more and register here. 

  • Four Simple Steps to Improve Your Business Writing

    Four Simple Steps to Improve Your Business Writing

    I often work with clients who aim to improve communication within their organizations. Many of them naturally focus their concerns on the verbal communication issues within their company but fail to evaluate the impact that their written communication may have. 

    Here are four simple steps to help improve your written communication: 

    1. Consider your audience. When preparing to draft written communication, whether it’s an email, marketing materials, or a business report, consider your audience. How you address a customer may be very different from how you would address an employee. How you present information on your company’s fourth-quarter earnings and goals for the next quarter will be very different when addressing top leadership versus addressing an all-staff meeting. 
    2. Plan out what you want and need to say. What is the purpose of your written communication? Think about what you need to say before you actually start writing. What are your key points and how can you best address those points? If you’re writing a report or preparing a presentation, create an outline of key points and the order in which you want to address them. 
    3. Write and review. Write with purpose and don’t rush through it. And review what you’ve written as you go, and often. Does what you’ve written get the right point across and does it flow well? As I’m writing this now, I’ve already gone back and re-read it four times from the start. After I wrote #1 and #2, I re-read them two or three times and made adjustments. 
    4. Have someone proofread it. While I’m not suggesting you have someone proof every email you send, if you’re drafting longer documents such as reports or proposals, or materials that will go out to the public such as marketing materials or articles, have a second set of eyes look it over. They may just find some minor typos or grammar adjustments, or they may provide feedback on how to improve certain sections or points. When I finish writing this article, one of my colleagues will proof it before we post it.  

    Evaluation is also key to improving your written communication skills. As you implement the four steps above to help improve your written communication, consider ways to measure your success. This may include having employees fill out a brief survey after a staff meeting, evaluating sales after a new marketing campaign, or tracking the number of proposals submitted and how many contracts were won or the feedback that was returned. 

    What is one way that you can evaluate the success of your written communication?