Category: Next Generation Workforce and Workplace

We help individuals, organizations, and communities think innovatively about the next generation workforce and workplace. Read these forward-thinking stories and best practices from our work and lives.

  • Do Mentors Matter More than Bosses and Parents? How to Establish Mentor/Mentee Relationships

    Do Mentors Matter More than Bosses and Parents? How to Establish Mentor/Mentee Relationships

    “Not having a mentor is just stupid,” said a young and successful sales professional in a meeting I attended a few weeks ago.   She was giving the group advice on how to be successful in sales.

    I couldn’t agree with her more.  Not having a least one mentor (and seeking to be a mentor to someone else) is just about the dumbest mistake you can make in business.

    I was fortunate to have a wonderful academic and professional mentor in college (he passed away a few years ago and I still miss his sound advice), and I continue to have a few professional and personal mentors.  They may not even see themselves as my “mentors”- we haven’t been so specific as to have a DTR aka high school code for “Defining the Relationship”- but they are.

    I’ve never thought about how important having a mentor is in all aspects of life until reading Originals: How Non-Conformists Move the World by Adam Grant.  Like most things, business books end up teaching me more about parenting than they do about business!

    In his book, Grant states:

    The paradox of encouraging children to develop strong values is that parents effectively limit their own influence.  Parents can nurture the impulse to be original, but at some point, people need to find their own role models for originality in their chosen fields…. If we want to encourage originality, the best step we can take is to raise our children’s aspirations by introducing them to different kinds of role models.

    But how do we establish mentoring relationships for our kids, and ourselves whether in business or in personal relationships that grow us as people and as professionals?

    Sheryl Sandberg in her book, Lean In, emphasizes that asking someone to be your mentor isn’t the right approach; instead these relationships should grow naturally.  I do think, however, you can set-up some framework to help these relationships grow organically:

    1. Find or establish common connection groups. I’ve found that my interests in business start-ups, running, faith and talent development have led to meaningful mentoring relationships.  Help yourself, your company and your children seek out or establish common interests groups and grow relationships through them.
    2. Realize that mentoring doesn’t have to be the “old” mentoring the “young”. Often people call this “reverse mentoring”, but mentoring should be a relationship where one who has wisdom through expertise and experience can help another person.   If strong relationships are established, often the role of mentor and mentee can be reversed at times during the course of the relationship depending on the circumstances and topics.  For example, I may be able to be a mentor for someone younger than myself about how to start and grow a business, but that person may be more tech savvy than I am and can teach me a thing or two about establishing business scalability through the use of tech tools.
    3. Understand that mentoring relationships may have more of an impact on outcomes than close familial and/or working relationships. If you’re the parent or the boss, you may be thinking that it is your job to be the mentor.  However, as Grant’s research points out, you may be better off helping your child or employee establish a relationship outside the home or your workplace or department to help them grow and become more successful.

    Diversity of ideas and thoughts can help people grow more than the familiar.   Like I hear many parents that come to us for career advice for their kids say, “You don’t have a dog in this fight”.  What they mean by this is since we aren’t so close to it, we can give more objective advice that people are more receptive to receiving and acting upon.  The kind of wisdom that comes from a mentor is not the carrot or the stick approach on advice that often comes from our parent(s) and/or our boss.

    What the best advice you’ve received from a mentor?

  • 3 Tips for Successfully Onboarding New Hires

    3 Tips for Successfully Onboarding New Hires

    Onboarding has been on my brain nonstop the last couple of months.  Between working with two clients heavily on their onboarding programs and onboarding a new employee to Horizon Point, I’m beginning to even dream about onboarding tactics!

    Whether you are a company of three or a company of 30,000, onboarding can make or break employee engagement and retention even before day one.

    Having an onboarding strategy that is executed well starts with a plan that includes:

    1. Realizing onboarding starts before the start date. Several things need to take place before the person even begins on day one.  This includes taking care of:
      • New hire paperwork beforehand. Make sure the first day isn’t spent filling out a W-4 and other boring material.  Nothing kills first day excitement more than a stack of paperwork to sit and complete. Give this to the employee beforehand and have them come prepared with it the first day.  Better yet, use an onboarding platform to do all of this electronically and have it integrated into your HRIS system seamlessly.   Two programs I would recommend if you don’t have an HRIS system or need something that is good at the onboarding portion of this are Namely and Paylocity.
      • Sharing logistical information beforehand. Providing information about where to be when, where to park, and an agenda for at least the first day of work should be delivered to the new hire at least one week prior to their start date. If you onboard frequently, consider creating an FAQ for this step.
      • Equipment set-up. Make sure the new hire’s computer, phone, email address, and any office supplies needed are ordered, set-up and ready to use on day one.  Don’t make the person handle it by himself or herself and or try to figure it out.  That begins day one with frustration instead of ending in excitement like it should.
    2. An emphasis on culture. One of the main reasons to get all of the pre-work done is because it does nothing to enhance your company culture for the new hire.  Time during the first day and week should focus on instilling the company culture in new hires.   Orientation should include:
      • Introductions and welcome from key leadership. This doesn’t mean your HR generalist.
      • Communication from company leadership about company values and priorities. We recommend doing this through videos and case studies instead of through a potentially boring and abstract presentation about them.   Incorporate some type of activity to help the new hire internalize and practice the company’s values and purpose.
      • A tour of the facility and introductions to the team. We recommend a meal should be provided on the first day of the onboarding that allows for conversation and relationship building with other team members.
    3. Establishing Expectations. At least 1-2 hours of the person’s first day should involve one-on-one time with their direct leader.   This time should be spent in relationship building and establishing expectations.  Ideas to include are the following:
      • Discussion on the cultural components that have already been discussed and how the leader sees these playing out in the person’s day-to-day activities.
      • Some type of activity around goal setting. Go over the person’s job description, how their performance will be measured (show them the form if you have an official appraisal) and discuss how this all relates to the person’s career aspirations.   As Glassdoor’s Why Do Workers Quit report states: “We find that job title stagnation hurts employee retention. Every additional 10 months an employee stagnates in a role makes them 1 percent more likely to leave the company when they finally move on to their next position.”  Don’t pretend that career development isn’t a part of a manager’s job.  It begins on day one of a person’s tenure with your company and you should begin by discussing it sooner rather than later.
      • Establish regular one-on-one check-ins to continually review goals and expectations.

    Onboarding should focus on capitalizing on a person’s excitement about their new role and direct that excitement towards actionable plans to achieve company results.

    What is your best advice for a successful onboarding?

  • What the Legislative Landscape Means for Day-to-Day HR

    What the Legislative Landscape Means for Day-to-Day HR

    I had the opportunity to spend time at a SHRM Regional Business Meeting this past weekend.  The best speaker I heard was SHRM’s VP of Governmental Affairs, Mike Aitken.  And I don’t even like hearing about legal issues! If you are in the Southeast, he is coming to Montgomery, Alabama to speak at the ALSHRM Legislative Conference this week- February 16thRegister here if you want to go; I would highly encourage it.

    He covered how the current legislative landscape will most likely affect HR day-to-day. Here’s a recap of what he said:

    1. Immigration
    • Increased I-9 scrutiny. Make sure you are using the new form and diligently keeping and protecting the documentation.  Be ready for an audit.
    • Increased focus on employment based visa process. Here’s a good article that speculates on what all this will mean.  https://www.law360.com/articles/880762/employment-based-immigration-and-trump-what-to-expect The main thing I took away is that HB-1 visas will likely see an increase in salary requirements to obtain.  If you rely heavily on foreign-based workers to fill in demand jobs, this could really affect how you conduct hiring.
    1. Workplace Policy
    • Paid Leave Changes. At the advice of his daughter, Trump has come out in support of paid leave changes. Read more here: Paid Parental Leave
    • Compensation Equity. Same song, different verse of the above.
    • Labor Management Issues. In case you haven’t figured it out yet, Trump isn’t your run of the mill Republican.   Mike shared with us that 46% of union households supported him and the second group he met with in the White House was organized labor.   It will be very interesting to see what happens here.   Key advice, treat your employees right if you aren’t unionized because it could get easier for labor to organize.
    • Broadly, policy that will reduce regulations that encourage employers to do business overseas instead of in the US will happen. Interesting that the first two listed here are regulations limiting employer choice on how to do business….
    1. Health Reform, of course.
    • Support of the employer-based system will continue. Don’t think health benefits aren’t ever going to not be a part of your job in HR if you have over a certain number of employees.   Interesting fact that was shared is that 61% of Americans still get their health insurance coverage from employer based plans (not Medicare and Medicaid).
    • Repealing individual employer mandates
    • Expect the Cadillac tax to stay.
    1. Tax Reform
    • Emphasis on employer sponsored benefits and incentives to do so as well as an increased emphasis on employers supporting employees saving for retirement (fear of social security going away anyone?)
    • Educational and training incentives may be reduced as one way to combat the deficient. If you are using or thinking about using federal dollars or federal tax breaks (much of which flows through to the states and is distributed by states) you better go ahead and do it now.
  • How to be Employed to Work at Home

    How to be Employed to Work at Home

    Written by: AnnaMaria Bliven, MBA, MA, of Work at Home Solutions 

    It was 2002 and my kids were coming to me for community sports fees, uniform fees, dance costumes, school field trips and even school registration fees (high school registration one year cost $150). With all this need for extra money, I had to do something because my household budget could not be stretched to afford these extra expenses for my children. This was the motivation factor that began an online journey that has led to thousands of dollars in income and extra income for my family.

    The journey to seek and find real online jobs started out much like you would expect. I fell for many online scams and was beginning to think that working at home was just a myth when one day I did an in-depth internet research to find out that there were actual real online jobs. In fact, it turns out there are hundreds of companies that have thousands of online job openings in several different industries.

    3-Simple Step Process: Seek, Find and Apply

    The journey to having an online job to work at home begins with a job search done using a search engine. You simply type “work at home …” and then a job title in the place of “…” So, the search bar would look like this: “work at home virtual assistant.”  Then, the screen will return a search results list of places on the web where online job openings for a virtual assistant is located. That is the “Seek” phase of the 3-Simple Step Process. The next phase in the process is “Find.”

    To “Find” the job opening, you need to look over the search results and select the website that matches with the job you are seeking to work. For example, in most cases, Indeed.com is the one job board that remote open job positions are in great supply. To see them, all you need to do is click on the Indeed.com website URL in the search results and then type “remote” in the location bar. That is when you will see all the work at home open job positions. From that list choose an open online job position you are most interested in that matches with your education, experience, knowledge, skills and abilities.

    The “Apply” phase of the 3-Simple Step Process is similar to that of an onsite job except that for an online job application it may also include taking a skills’ assessment. In many cases skills’ assessment is a “go,” no-go” determinant for being called for an interview. The resume and cover letter (and perhaps the skills’ assessment) has to be such that the Human Resources talent seeker is impressed and contacts you for a job interview.

    How to Earn Income/Extra Income Working at Home

    Since 2002, I have worked jobs in Mystery Shopping, Travel Consulting, Writing, Editing, Customer Service and Faculty Evaluator all from the comfort of my home. In every one of these positions I worked, I earned bonuses, raises and promotions. In addition, I have made thousands of dollars working mini-jobs as extra income. So, you may be asking what you need to do to do the same thing I did. Begin your journey with a legitimate job and avoid the scams. The old adage “if it sounds too good to be true, it usually is.”  You find the legitimate job using the 3-Simple Steps Process. To know the kinds of legitimate jobs that are online work at home jobs, you can spend hours of research or get my book: Work at Home with a Real Online Job. Visit my website https://workathome.solutions/. I will do my best to help you.

  • Top 10 Posts of 2016 and the Icing on the Cake

    Top 10 Posts of 2016 and the Icing on the Cake

     

    2016 showed us, at least in terms of the popularity of blog posts, that it was a year of innovation. More than half of our top 10 blog posts for the year focused on innovation in the workplace:

    You Can Hire for Fit AND Diversity: How the Most Innovative Companies Hire

    The Name of the Game is FREEDOM: How Innovative Companies Motivate, Get, and Retain the Best…

    Innovate or Die? And the Best Places to Work

    Rules to Preserve Freedom and Culture: How Innovative Companies Go about Rule-Making

    How Neuroscience Is and Will Revolutionize HR

     

    Others that came in on top were a splash of leadership:

    Being a great leader is a lot like being a standout salesperson

     

    And work-life integration/balance:

    4 Lessons Learned from a Week of Being Unplugged 

     

    And HR/Talent Management Lessons:

    What are your biggest HR Pain Points?

    HR Santa Clauses focus on the Employee Experience

     

    And because my husband says he focuses on quality and not quantity, his lone guest post of the year made the top 10 list:

    Talent Management Strategy Lessons Learned from T-ball 

     

    Icing on the cake for blogging came in the way of being published several times on Huffington Post.

    Is Leaving Work to Stay at Home a Parenting Issue or a Workplace Engagement Issue?

    Do You Want to Go to Timeout? Leadership Lessons from Disciplining a Two Year Old

    Do We Really Want to Have It All?

    Millennials Don’t Feel Entitled to Your Job, They Want You to Help Them Chart Their Career

    Bridging the Divide… Education for the Future

     

    What was your favorite topic of 2016?