Category: Beyond Leadership

Beyond Leadership is Horizon Point’s line of resources for managers of people. Managing ourselves is a distinct set of behaviors from managers the work of others, and we are here to help. Read stories in this category if you are ready to take the next step into people leadership (or if you’re looking for articles to send someone else…).

  • Goal Setting – Diminishing Returns

    Goal Setting – Diminishing Returns

    In my last post, I talked about the importance of goal commitment when setting goals for yourself and/or those you lead.

    Today, I want to discuss the law of diminishing returns and how it relates to goal setting.  I have honestly thought about a dozen different things that I want to focus on for the New Year, have you?  The law of diminishing returns tells us that the more goals we set, the less likely we are to achieve them.  One goal distracts from another, leaving us less likely to accomplish anything.

    From a personal perspective, one way to avoid this is to have a mission statement (see the January 2nd post) and make sure that any goal you set is related to that purpose.  Another way is to answer two questions that Stephen Covey advocates for asking in his chapter on “Principles of Personal Management” in The Seven Habits of Highly Effective People.  They are:

    Question 1: “What one thing could you do (you aren’t doing now) that if you did on a regular basis, would make a tremendous positive difference in your personal life?”

    Question 2: “What one thing in your business or professional life would bring similar results?” (pp 146)

    These can be very simple things.  The key is, there are only two actions or goals and they are done regularly (see last week’s post on changing behaviors to create habits and goal commitment).

    From a leadership perspective, the law of diminishing returns tells us, keep it simple.  Too many goals tell those we lead that nothing really is important (and we tell ourselves this when we set too many for ourselves).  I recently heard a Facility Manager in a meeting say that he had three things he focuses on and measures relentlessly (based on lean principles) with his team of over 700 people.  He said he never leaves a meeting with anyone without focusing on those three key goals.

    Nothing gives us all ADD more than too many priorities. Have you experienced ADD, and therefore diminished results, because of too many goals or priorities?

    **This post originally appeared on Horizon Point Blogpost January 23, 2012.

  • Goal Setting – A Series

    Goal Setting – A Series

    Research has shown that goal setting, if done correctly, is one of the most supported motivational techniques (Jex & Britt 2008). Setting goals can help you maximize success for yourself and/or the people that you lead.

    We’ve all heard of the acronym “SMART” that guides good goal setting:

    Specific

    Measurable

    Attainable

    Realistic

    Time bound

    I certainly advocate for following these guidelines with any resolution or goal you set. But there are three things that I want to focus on over the next few weeks that have been shown to be important components of goal setting that are not emphasized as much as the acronym components:

    1. Goal commitment
    2. The law of diminishing returns
    3. Feedback

    In terms of commitment, before you set a New Year’s resolution, honestly examine how committed you are to the goal. Many people fail because the behaviors that lead to goal attainment are not established by habits. For example, losing weight is one of the classic goal setting examples. If your goal is to lose 10 pounds in 3 months, if you don’t modify your behavior to make it a habit to exercise more and eat less, it isn’t going to work. Your behaviors reflect your commitment. If you’re a leader and need to foster goal commitment with those you lead, here are two tips:

    1. Set goals with people you lead versus for them (participative goal setting) -or-

    2. If you have to set goals for people, “sell” don’t “tell” those goals.

    If you’re interested in reading more about how and why goal setting works and how goal commitment is intertwined in this, check out “Goal-Setting- A Motivational Technique That Works” by Gary Latham and Edwin Locke.

    I’ll talk about the law of diminishing returns next week and why feedback is important as well as some tools for providing feedback to yourself or those you lead to round out January’s posts.

    Reference: Jex, S.M. & Britt, T.W. (2008). Organizational Psychology: A Scientist-Practitioner Approach. 2nd ed. Wiley. Pp 247

    **This post originally appeared on Horizon Point Blogpost January 16, 2012.

  • Set Goals Then Forget About Them

    Set Goals Then Forget About Them

    Hopefully you’ve gotten your 2015 new years resolutions down on paper and have a way to track attainment towards them.

    Once you’ve done this, I’d encourage you to forget about the goal(s) for 2015 and instead focus on the process that leads to achieving the goals.  Why? Focusing on the long-term often leads to paralyses in the short term.  For example, if your goal is to lose 100 pounds, this could easily become overwhelming.  If you instead focus on a sub-objective towards that goal of limiting your calorie intake to say, 2000 a day and exercising for 30 minutes 5 days a week, these sub-objectives are much easier to measure on a daily basis and much easier to achieve from day-to-day.

    In the case of a business example, if your goal is to generate $1 million in revenue this year, what processes and daily actions do you need to put in place and then monitor to achieve this goal?  One thing that might lead to goal attainment more so than focusing on that large target, is what will help you achieve that target daily or weekly like tracking of sales calls made.

    There is no better example of how this process or mindset leads to success than how it is demonstrated in Nick Saban’s philosophy.  His relentless focus on “the process” leads to incredible results in the form of wins and national titles.   But Saban and therefore the team’s goal is never winning the national title.  It is always playing the best at every down.  Everyone doing their job down after down leads to team performance that results in success and makes the process of getting there a lot less daunting by focusing you’re your next move not a feat that can seem daunting.

    Need help with your next move?  Focus on the sub-objectives section of our goal setting worksheet.

    What is your next move towards success in 2015?

  • New Years Resolutions 101: Don’t put the cart before the horse

    New Years Resolutions 101: Don’t put the cart before the horse

    It’s a new year. Have you set your resolutions or goals?  Most of us do, but then give up on them by the end of January.

    One key reason I see people fail at goal setting in the leadership and career coaching we do (and for myself as well) is because we put the cart before the horse.  We set a goal and don’t have any method put in place for measuring progress towards it or achievement of it.

    Maybe a couple of examples will help:

    1.  I’m so guilty of this, so I’ll use myself as an example first.   In 2013, I set a goal for my family to sit down at the dinner table and eat together on average four times a week.  And as you can read about in this post, in 2013 this goal was a total flop.   One of the main reasons it was a failure was because I put the cart before the horse.  I didn’t put in place a way to track it and therefore my progress towards it, which lead to no motivation and no results achieved.

    I reset this goal in 2014, with a plan to track progress towards staying on track for this effort because I felt like making dinner together as a family a priority and a habit is important to my family’s health in so many ways.  Thank goodness for my mother-in-law and one of her Christmas presents to me at the end of 2013.  It was a simple weekly calendar booklet that had a magnet on the back.    I set out to plan our weekly meals on this, design a grocery list around it and then simply check off the days we had achieved a meal at the table.  It was stuck to the refrigerator as a visual reminder all year.

    As you can see here, the “5” at the top is the number of days we ate together.  Not all weeks were this good, but overall, the goal was met.  More importantly, I’ve established a habit that will hopefully keep this priority going without setting a goal for it (and hopefully my mother-in-law knows how much I love this simple tool and has another one waiting for me this Christmas).

    IMG 0952-2

    2.  One of the clients I love working with went about establishing an accountability culture in 2013, and created a performance dashboard to track their progress.

    M Chart2

    You can read more about their story as a company here.  As I now work with this team coaching their managers, I love setting goals with them because they have already established ways to measure performance.   It is not uncommon, when setting goals with companies and individuals for one of the goals, or sub-goals of a large goal, to first put in place a way to measure and track performance towards the desired outcome. With this company, the horse is already there and it helps pull the cart.

    If you are looking to set your New Year’s Resolutions or make sure they are achieved, don’t put the cart before the horse:

    1. Put in place a mechanism for tracking goal progress and attainment.
    2. Make the tracking mechanism visual and put it where you see it ALL the time.
    3. Monitor and record performance toward the goal with your mechanism at least weekly.
    4. Recalibrate if your mechanism is creating more work, thus decreasing motivation. Don’t get rid of the goal, just find a more efficient way to track it that leads to synergies in other areas.

    If you need help doing this, our goal setting worksheet, which includes a section for “measurement” of each goal may help you.

    How are you measuring your goal(s) for 2015?

  • The Best Books to Give for Every Person on Your Christmas Gift List

    The Best Books to Give for Every Person on Your Christmas Gift List

    My reading list for 2014 has been shorter than my 2013 list for a variety of reasons- new baby, more time spent devoted to working with some wonderful clients and probably, most importantly, due to not setting a goal around reading this year (But that’s a post for another day- stay tuned for lots of good goal setting stuff soon to help us all kick off those New Year’s resolutions in the right fashion.)

    But, I have read some good ones this year and want to recommend my top picks organized for those hard to shop for people in which you may still be searching for the right gift.

     

    For the Business Person: Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back Although the title of the book implies that this book is for business owners, the book is really for anyone that wants to work smarter not harder.

    Favorite quotes from the book:

    “The world doesn’t pay you for the hours you put in; it pays you for the value you create.”

    The right parking space for your company lies at the intersection of three factors: your company’s biggest strengths (your parking space must rely on what you do really well); your market’s deepest desires around your type of product or service (it must be something that your market values); and the open spaces your competitors don’t already own in the mind of your market (it is very expensive to move another company out of a space if they truly already own it). 

    For an article that says the same thing as the above quote for the job seeker check out:  Why Pursuing Your Passion is Not Enough

     

    For the seemingly lost and the youth contemplating direction for his or her future:  Steve Jobs

    Favorite quotes from the book:

    “Jobs also began to feel guilty, he later said, about spending so much of his parents’ money on an education that did not seem worthwhile. ‘All of my working-class parents’ savings were being spent on my college tuition,’ he recounted in a famous commencement address at Stanford. ‘I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out okay.’”

    “There falls a shadow, as T. S. Eliot noted, between the conception and the creation. In the annals of innovation, new ideas are only part of the equation. Execution is just as important.”

    “I’ve learned over the years that when you have really good people you don’t have to baby them,” Jobs later explained. “By expecting them to do great things, you can get them to do great things. The original Mac team taught me that A-plus players like to work together, and they don’t like it if you tolerate B work. Ask any member of that Mac team. They will tell you it was worth the pain.”  

    For more on the thoughts this last quote reflects see: Leadership Lessons from College Football: The “Mediocre” and Team Success

     

    For anyone who wants to be better:  Wellbeing: The Five Essential Elements

    Favorite quote from the book:

    “1.Every day, use your strengths. 2. Identify someone with a shared mission who encourages your growth. Spend more time with this person. 3. Opt into more social time with the people and teams you enjoy being around.”

     

    For the Avid Reader:  Get them an e-reader and encourage them to go digital.  I mostly made the switch to digital after extreme reluctance.  I like a book in my hand and lots on my shelves.  But, I have begun reading on my iPad through the Kindle app and love it. Most notably, I love that I can highlight and save quotes from books I’ve read and find them as references all in one place.   Let me tell you, this blog post was much easier this year with digital files than it was last year because I could easily find and quote my favorites with a click of the mouse.

    For the avid reader who is still reluctant to switch to e-reading:  Give them a subscription to Signed Firsts from Square Booksin Oxford, MS.  This classic bookstore just makes you happy when you walk in.  It is one of the last true, locally owned bookstores and they have a program where you get a book (sometimes two) a month which include ēnew releases, hardback and signed.   They mail them to your door each month and charge you monthly for the book(s) sent.

    What was your best read this year?