Category: Skills Improvement

We all need a little personal development mixed in with our professional and career development. Read blogs in this category for personal skills improvement.

  • 6 Steps for Planning and Implementing Effective Extended Leave

    6 Steps for Planning and Implementing Effective Extended Leave

    Earlier in the week, our post was a reflection on why I will be taking a walkabout, or an extended amount of time away from work this fall.  Each person on our team will be taking four to six weeks off at some point within the next six months.  

    Whether it is taking time for intentional rest, reflection, and/or deep work or going out on maternity or extended sick leave, stepping away from anything at work requires preparation beforehand in order for the time away and the people providing support during the time away to be a success. Here is a roadmap for doing so: 

    1. Plan/proactively discuss with your team the timing of your absence and the roles and responsibilities they will have while you are away.  You can read more about my team’s discussion on the timing of my absence in the last post, but the next step in this for me has been thinking through and communicating with them about who will do what while I’m out. We will do the same as each person takes leave. Some things are natural, given that many of the projects I work on and the people I work with have at least two of our team members providing support.  There are some things where you may be the only person with a knowledge base for execution, so planning proactively gives you the time to provide cross-training, introductions, information, and or tools needed for success. 

    2. Communicate proactively with the external contacts you interact with regularly that you will be out with.  For the past two weeks, I’ve emailed or called every client and/or potential client that I interact with to let them know that I’m going to be out, for how long, what this means in terms of what they should or shouldn’t expect from me (for example, I will not be checking email during this time), and who their new point of contact will be on our team.  I will say that in doing this, EVERYONE I’ve talked to has been supportive and encouraging in taking the time away.  They are appreciative of the heads-up and connection(s) with our team for the project to continue in my absence. 

    3. Start saying “no” based on your scheduled time away.  In the past two weeks, I’ve said “no” to more things than I have in a long time.  Both personal and professional.  It really helps you realize how much stuff you say “yes” to without even thinking about it.  “Yes, my calendar is clear on the date you asked to meet with me, so yes, I’ll meet with you” happens a lot without a thought about whether or not the meeting is necessary or if you even want to meet with that person.  We commit to things without thinking about them and then wonder why we can’t find the time to do the most important things. It’s pretty liberating and reflective to take back your time. 

    4. Set guardrails and systems around being able to maintain your no and the margins the time away should provide.  I know my email will be a problem for me. It is the mechanism in which I say yes to most things because most things come in the form of calendar invites via email or requests for this or that via email.  So, for me, I will not be checking and responding to emails while I’m out.  To ensure I do this, someone on my staff will be changing my email password for me on the day I go out.  She will also check the box once a week to make sure there are no emergencies she and the team need to tend to (this will help me maintain my sanity of not checking it) and I will set up an out of office reply explaining that I’m out, points of contact for specific needs, and when I will return.  You may not need to go to the extreme of getting someone to change your password (if you do, you have a lot more self-control than I do, because checking email is such a habit for me), but know yourself well enough to deploy the guardrails needed for maintaining the integrity of your leave. This may mean deleting social apps on your phone, disconnecting your wifi (or getting someone to change your wifi password), or setting standard times around the do not disturb feature on your phone.  Figure out what you need and solicit any help needed to do so. 

    5. Reflect on what these planning exercises are telling you. As mentioned earlier, delegating responsibilities to others may help you realize they need to be cross-trained on a certain task or function to be successful.  Saying no because you’re going to be out may help you realize you need to say no indefinitely to certain things.  It may be telling you that you have a problem with your social media or email usage and need to get a healthy grip on it.  All these planning items can help you succeed in an absence and the reflection on them can help ensure long-term success upon your return. 

    6. Reflect on the purpose of your time away and what you hope to accomplish in taking it.   Before you go out, write down two or three things you want to focus your time on while out and post them for yourself in the form of yes or no questions you will see every day. Mine are: 1) Did you rest and restore today? 2) Did you read/research and write/create content today based on your purpose? 3) Did you play with your kids today?  Don’t overload yourself with more than three to four questions.

    Framing the questions in the second person as “you” has been shown to be helpful in training the brain to eliminate “chatter”. It gives your brain a word that naturally offers more grace than using the first person “I”.  Like the book, Chatter states, “Doing so (using ‘you’ to refer to yourself) is linked with less activation in the brain networks associated with rumination and leads to improved performance under stress, wiser thinking, and less negative emotion.” Some questions you may have if you’re recovering from surgery or bringing a newborn home may be: Did you rest today?  Did you do something to help your body recover today? Did you refrain from checking work email today?  You know what you need, so customize the questions for you. As you begin to heal and or accomplish what you want while you’re out, your questions may change. 

    Finally, you may not be at liberty to decide if and when you get to take an extended time away from work.  But if you are a person in a role where you can impact policy at your workplace, consider how you might drive the conversation around the need for people to take more than a standard week or less of vacation annually and what business results it might achieve.  At the very least facilitating dialogue around how you can provide autonomy by structuring work differently (four day work weeks, hybrid work arrangements, mental health days, etc.) in order to impact workplace wellbeing and productivity could lead to substantial gains in recruitment and retention.  If you’d like more information on the research related to this, see our previous post on readings for reflection.

  • Now’s the Time to Upskill

    Now’s the Time to Upskill

    I attended a great workforce summit in my community this week. The keynote was with the Department of Commerce for our state and provided updates on the direction and focus of their department ending with a promise to rise to the challenge and encouraged attendees to do so also.

    Throughout the afternoon, I listened to educators and industry panelists who had a common goal of growing a strong, engaged workforce. As I reflected on the presentations provided and conversations I had throughout the day, I thought about how important lifelong learning is and how NOW is the time to upskill as several people re-enter the workforce.

    There are numerous avenues to upskill. Here are a few of my favorites:

    Community Colleges – locally we have some amazing community colleges that offer a plethora of courses and work closely with industry to provide training. Check out what community colleges have to offer in your area!

    Online Video Courses – you need only an internet connection to benefit from thousands of courses online. Udemy is one of my favorite providers of online courses. I’ve personally taken a few of their courses; I was able to do this on my own time, at my own pace &  it was super cost-efficient!

    Credentialing – depending on your career field, credentials are often available. Credentials are a great way to verify your skillset. Look for credentialing opportunities through organizations like the Center for Credentialing and Education. They often offer materials to prepare for credentialing also.

    Whatever your next move, upskilling is a great way to get there!

  • The Volunteer Venn

    The Volunteer Venn

    Q: How many volunteers does it take to plan and host a statewide HR conference? 

    A: Whatever number you’re thinking, add 10 more! 

     

    Volunteers are absolutely critical to the success of all organizations, not-for-profit or otherwise, but they are often overlooked and undervalued. Knowing this to be true, why do we volunteer? 

    I am absolutely certain that I owe much of my professional (and personal) success to volunteerism. I have been equally – if not more – challenged, encouraged, and developed in volunteer roles in comparison with paid roles. Some of my most significant growth moments were from volunteer projects. I literally would not be working in my current paid role without a volunteer connection. Every member of our professional team has served in volunteer leadership roles for community-based organizations and professional/trade associations, and each of us has gained invaluable interpersonal skills, project management experience, and so much more, specifically through volunteerism. 

    I just had the great pleasure of planning a conference with a committee of six for a statewide volunteer-led organization. We start with six for planning purposes, but on the day of, six becomes forty. Every year, almost the entire event is staffed by volunteers who give up work or personal time to stuff conference bags, hand out boxed lunches, direct people to restrooms, or whatever other tasks pop up. Mixed in with operational responsibilities, we talk and laugh and commiserate about life and work and dogs and sports. We refresh. We make connections. We learn. 

    So, the answer to the question about why we volunteer when we’re often overlooked and undervalued is really a three-part answer. I like a good visual, so here’s my homemade Volunteer Venn: 

    Through volunteer roles, we explore ourselves and grow as individual people, we experience the good and the human connection separate from paychecks and performance evaluations, and we also create and facilitate career opportunities for ourselves and others. We are better leaders at work, better family members, and better friends when we’ve learned to give of our time and resources freely and without strings. 

    Volunteers are a community. Some of my best relationships, personal and professional, were cultivated through volunteering, and I will forever be thankful for them. 

    What positive, life-changing volunteer experiences have you had? How can you start today? 

     

  • The Proximity Principle – A Book Review

    The Proximity Principle – A Book Review

    The right people + The right places = Opportunities. – The Proximity Principle

    The Proximity Principle by Ken Coleman is a great book for job seekers or anyone not content in their current role. The theme of the book is getting “in proximity” to what you want – career-wise. Coleman shares his own personal experience with finding his dream job. Coleman notes: Everyone wants to do work that matters. The Proximity Principle is a guidebook to get you there!

    Amazon Overview:

    Right now, 70 percent of Americans aren’t passionate about their work and are desperately longing for meaning and purpose. They’re sick of “average” and know there’s something better out there, but they just don’t know how to reach it.

    Forget the traditional career advice you’ve heard! Networking, handing out business cards, and updating your online profile does nothing to set you apart from other candidates. Ken will show you how to be intentional and genuine about the connections you make with a fresh, unexpected take on resumes and the job interview process. You’ll discover the five people you should look for and the four best places to grow, learn, practice, and perform so you can step into the role you were created to fill.

    Here are a few of my favorite takeaways from the book:  

    • You must never stop learning, no matter how high you climb.
    • No one is sitting around thinking about how they can help you find your dream job.
    • To get in proximity to your dream job, you need to find professionals who are excelling at the work you’d love to do at the highest level.
    • You will experience the most growth when you surround yourself with talented people who challenge you to perform at a higher level.
    • Use the connections you already have to make new ones in the place you’d love to work.

    Be in proximity to what you want. Read The Proximity Principle to find out how!

  • 3 Ways to Boost Intercultural Competence

    3 Ways to Boost Intercultural Competence

    Here’s what we know (and have known for a long, long time): a diverse, equitable, and inclusive workforce drives exponential business growth, organizational development, and continuous improvement. Intercultural competence can serve as both a critical performance management dimension for employees and a meaningful competitive advantage for the organization. 

    What we don’t always know is how to act on this understanding. In 2021, our team has locked in on the mantra, “Be impatient for action and patient for outcomes”. Here are 3 actions we’ve taken that you can take today to boost your intercultural competence: 

    1. Understand yourself and your organization first. Consider these questions: 
      1. What is our preference for problem-solving, delegating, motivating, or managing time?
      2. How do we view relationships, laws, and leisure time?

    2. Learn from others whose preferences and perspectives are different from yours. Interact “… with people who are different from yourself, who do not share your interests, or who think differently than you do. …Find out more about them. … Concentrate on appreciating and showing respect for others…” (Cultural Competency Doesn’t Happen Overnight)

    3. Search for and acknowledge shared values and respect and acknowledge differences. A boost in intercultural sensitivity and competence can only happen with authentic engagement, learning, and understanding of commonalities and differences. 

    The Society for Human Resource Management provides an important distinction between intercultural sensitivity and intercultural competence: 

    Intercultural sensitivity is about appreciating the deeper impact of cultural differences on how we interact with other people and the effect this has on one’s own perceptions of other people. Intercultural competence is a measure of one’s effectiveness in such interactions with other people.

    These concepts apply equally to individuals, teams, and entire organizations.

    The relevance of intercultural sensitivity to interactions with people from different parts of the world tends to be clear to many people. The relevance to working effectively with people down the hall from your office may be less clear.

    What actions are you taking today to boost intercultural sensitivity and competence for yourself and your organization? 

     

    Looking for more content related to intercultural sensitivity and competence? 

    Join Horizon Point and the Office of Diversity, Equity, and Inclusion at the University of Alabama at Huntsville on Tuesday, April 20, 2021, for a virtual workshop on Intercultural Competence: Creating a Culture of Awareness, Acceptance, and Respect. Learn more and register here