Horizon Point facilitated a half-day session with the Board of Directors with an ultimate goal of determining a theme and options for continuing to best serve BBB approved businesses. The workshop was engaging and helped the BBB develop a clear path for the following 3 years. During the session, a review of board service and governance took place.
In addition, HPC facilitated a staff retreat for the Bureau utilizing the DiSC® Workplace Profile. Participants learned about themselves and their co-workers and spent the day engaged in fun activities designed to create a cohesive team. One participant shared the following feedback: You have made our staff better and I feel like we all respect each other and the job we each do in a whole different way. It is the most cohesive staff I have been around at the BBB. I appreciate Elizabeth for giving us these opportunities to better our workplace relationship skills. I really love my job!
Elizabeth Garcia, former President/CEO of the BBB of North Alabama shared this about her experience with Horizon Point: