Conceptual the customer responded to the survey. The client using hand choose happy face smile icon on blue background.Depicts that customer is very satisfied. Service experience satisfaction concept.
I’ve been thinking a lot about satisfaction at work and in life. If you’re a fan of Hamilton, you know the iconic song, “Satisfied”, about the struggle of feeling dissatisfied with your life when you’re aware of other possibilities. I’ve felt this personally, and we’ve seen it in others through our work helping individuals and organizations find mutual FIT. We believe person-organization fit leads to job satisfaction and engagement.
If you know “Satisfied”, then you also know the line “I am not standing still, I am lying in wait” from the song “Wait For It”. (Is it obvious I just rewatched Hamilton on Disney+?) That line – and the entire song – describes those of us who find ourselves waiting for something better to come along. A better job. A better boss. A better company. We’re waiting for something better, but we’re not taking any action.
My message today is to stop standing still and take action toward satisfaction. That doesn’t have to mean leaving a job, although the timing for that might be right. It could simply mean taking a moment for self-reflection to understand yourself and identify why you might not be satisfied. Is it a values mismatch?
We know from research and our work with organizations that a mismatch of values or work environment preferences is likely to lead to dissatisfaction, disengagement, and eventually turnover. Long-term FIT is more likely to occur when individuals and organizations share a common approach to work and balancing that work with life.
Question of the day: Are you satisfied or standing still?
Jillian will be speaking at the NASHRM September Workshop on Tuesday, September 8th. Find out more information or register here.
Want to learn more about finding your fit? Check out our sister company MatchFIT. Visit thematchfit.com
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