Drop Lots of FYIs to Communicate Effectively

I was mad. Really mad. I had an appointment with a client. He asked to reschedule because he said he would be out of the office all day the day we had scheduled to meet. I showed up at the company the day we were scheduled to meet in order to meet with one of his colleagues and out he walks. He’s there. I felt lied to and intentionally blown off. He said nothing. I said nothing. I expected an apology or at least an explanation e-mail or phone call to come from him. I got nothing. In inquiring about

The Key to Motivating Others: Make Them Want to be Better by Buying them Bloomers

I ran into a professional contact at a local conference last month. She’s an attorney with experience in HR and has provided me with some legal advice related to a consulting project I had last year. I hadn’t seen her in about six months and we have probably interacted two or three times over the last couple of years. We caught up, talking about family and work. Being 38 weeks pregnant at the time, she asked about our growing family. It is always a pleasure talking to her, and I left our conversation being thankful that there are professionals like

5 Steps for Managing Upward

In my first “real” job out of college, I had no idea what managing upward was and had no idea how to do it. More importantly, I didn’t know why it was necessary. In hindsight, I got passed over for a job opening in the department that I wanted because I didn’t manage upward, I got more work than any other person in the department thrown on me because I didn’t manage upward, and I ended up being pretty miserable because I didn’t manage upward. In my personal experiences and in coaching middle managers, I’ve learned that the topic of

Birthing Babies and Running Races: Pushing Past Your Breaking Point with Positive Feedback

We were excited to be featured as guest blogger on the awesome Fistful of Talent this past weekend. Here’s the post to share with our loyal Horizon Point readers: Birthing Babies and Running Races: Pushing Past Your Breaking Point with Positive Feedback   I’m in labor. One nurse is holding one foot; another is holding the other. There’s a doctor in-between my legs, and my husband is at my side. (He was instructed under no uncertain circumstances to go below my knees.) It’s time to push. I, of course, am drugged with an epidural. They have to tell me when to

Leaders Kill two Birds with One Stone through Delegation

Leaders constantly face demands on their time, and discerning what to do, how to do it and when can be a challenge. Delegation provides: An effective means for managing time wisely and An effective way to develop others. Leaders make more leaders, and are also good at killing two birds with one stone.   So how to delegate?   Delegation Steps and Levels: What needs to be delegated? All your responsibilities should be put in to one of three buckets: 1. Don’t do it- get rid of the task or responsibility 2. Do it yourself. 3. Delegate it. Take time

Want to be a millionaire? A Good Leader? Manage Your Time First

Want to be a good leader? How about a millionaire? Manage yourself and your time first.   What does it take to think like a millionaire? In reading The Millionaire Mind, I was struck by what seemed to first be a contradiction. Based on the study of almost 1000 millionaires, it was obvious these individuals as a group managed their expenses just as wisely, if not more, than their revenue generation. Most bought at discount retailers and had very small or non-existent mortgages by buying older homes that retained or appreciated in value.   Keeping costs low is a priority

6 Steps for Maximizing Feedback Through Feedforward

Described by Marshall Goldsmith in his book What Got You Here Won’t Get You There, feedforward is a process to solicit help in improving your performance once you’ve gotten feedback on what you need to improve upon. In our coaching process, and in many others, this is done through a 360° feedback assessment. (If you want other tips on how to solicit feedback yourself, Goldsmith’s book has a methods you can employ, or you can read ideas we recommend here.   How to do it: Once you get feedback, you then follow the feedforward process as Goldsmith describes by: What

Looking for a Magic Wand in 2014?

Are you a leader with a talent management problem like turnover, absenteeism, employee engagement, etc.? What if I gave you a magic wand in 2014 and it could wipe your problem out? One way to do this is to see yourself as a key driver of organizational strategy and results and then use this mindset to drive talent management process improvements that connect back to bottom line results. This mindset is your magic wand. Wait a minute you say! It can’t be that easy. Just thinking strategically can’t eliminate (insert your problem here). Recently, I described a process to a

2013 Year In Review

This year, I made my professional and personal goals public in order to demonstrate one effective characteristic of goal setting- going public with them. So, did going public help? Here’s how this year shook out: Goal 1. Maximize productivity in the morning. Result: Accomplished, but room for improvement. I didn’t get up as early as I had planned, and I really owe more credit to this happening to my running accountability partner and my early-bird three year old than I do myself. But, mornings have gone a lot smoother this year. Goal 2. Grow company revenue by 30% or more

Flexibility to Reduce Workplace Stressors

I attended a seminar last week discussing ways to improve productivity and communication in the workplace. One thing that stood out to me in the presentation was the emphasis the presenter placed on eliminating stressors so that people could be innovative and creative. He placed a value on innovation and creativity as the only differentiating factors in creating a sustainable advantage. What if standard or traditional work arrangements are creating workplace stressors and reducing innovation and creativity? This leads me to consider a tie to a book I mentioned last week,  The Elephant and the Flea  and its emphasis on