Picture this: There is an employee at your company that you’ve had multiple complaints against. They treat other employees with a total lack of respect and maybe even the treat customers the same way. They have created a hostile work environment in which other employees dread having to work with them, go out of their way to avoid them both in their tasks and just around the office in general, and customers refuse to deal with them. But they are one of your company’s top performers or they have a knowledge base that no one else in your company has.
Written by: Lorrie Howard, Horizon Point Consulting My twelve-year-old son had his first experience with interviewing this week. He is applying to a special program for high school and as part of the application process he had to participate in a panel interview with members of the program administration. Naturally, he was nervous. Luckily the interview was scheduled on very short notice so he didn’t have too much time to overthink it. As I sat in the waiting area with him and his best friend before their interviews, I put on my recruiter hat and gave them some basic interviewing
I follow a number of HR groups online. It’s a great way to expand my HR knowledge, see how different companies manage their HR functions, as well as to share my own knowledge and experiences with others. Recently, while scanning through one Facebook group, I came upon a question that stood out. “Do you think it’s ok that managers are consistently late for interviews and leave candidates waiting for 15-20 minutes?” Reading through the comments, many respondents addressed the base issue- No, you shouldn’t make a habit of being late for interviews. But none addressed the impact that doing so
Last week, during a meeting with a client’s leadership team, we got on the topic of just how much time they spend each week in meetings. One of the managers told me that meetings take up about five to six hours of his day, every day! That only leaves him two hours to get his work accomplished. When I asked him to tell me about his meetings, his list went something like this: 8 AM- Meeting with team 1 to discuss issues 9 AMM- Meeting with team 2 to determine what issues from 8 AM meeting are critical 10 AM-
Written by: Lorrie Howard, Horizon Point Consulting Healthcare costs have risen an average of five to seven percent each year for the last five years. With costs steadily increasing, employers are starting to look for creative solutions to combat this steady climb in costs. One solution many employers have adopted is Employee Health Clinics. What is an employee health clinic? It is when an employer or group of employers work with local health care providers to create a health clinic specifically for use by their employees and dependents. The employer usually pays a monthly fee per employee, often between about
Written by: Lorrie Howard, Horizon Point Consulting “An investment in knowledge pays the best interest.” – Benjamin Franklin As I discussed in my recent post Five Elements of a Great Onboarding Experience, having a great new hire orientation can be critical to making a great first impression and getting a new hire successfully onboard with your organization. While many companies have worked hard to create that great first impression, they fall short on the long-term impression they give employees by failing to create a continuous training program. I’m currently working with a client to help them set goals for the
Written by: Lorrie Howard, Horizon Point Consulting Change is never easy. I remind myself of this daily as I navigate some major changes in my personal life. And my experience has been a great reminder of why change is often viewed so negatively. It’s the unknown. While they say the definition of insanity is doing the same thing over and over and expecting different results, the thought of changing that pattern and not knowing what the result will be is often petrifying. I recently started working with a client who is experiencing a great deal of change in their organization
Written by: Lorrie Howard, Horizon Point Consulting 10. “Recruitment IS marketing. If you’re a recruiter nowadays and you don’t see yourself as a marketer, you’re in the wrong profession.” – Matthew Jeffrey, Global head of sourcing and employment brand at SAP 9. “If you think it’s expensive to hire a professional, wait until you hire an amateur.” – Red Adair 8. “Great vision without great people is irrelevant.” –Jim Collins, Good to Great 7. “Hire character. Train skill.” –Peter Schutz 6. “If each of us hires people who are smaller than we are, we shall become a company of dwarfs.
Written by: Lorrie Howard, Horizon Point Consulting You found the perfect candidate, made them an offer they couldn’t resist, and now they’re ready to start work. While you’ve wowed them up to now, your onboarding and orientation experience is critical to keeping them and to your reputation as an employer of choice. A study by Glint showed that employees who had a poor onboarding experience were eight times less likely to be engaged in their work, with 40% of those employees reporting disengagement just three months after hire. Those same employees reported that they would not recommend the company to
Written by: Lorrie Howard, Horizon Point Consulting According to the 2017 Talent Acquisition Benchmarking Report published by SHRM, the average time to hire in 2016 was 36 days. With the job market exceeding the talent pool right now, candidates are harder to find, and when companies do find them, they have to move fast or risk losing them to the competition. How can organizations streamline their hiring process while still ensuring that they are recruiting top talent? Assess your current process. A great way to do this is through a SWOT analysis. What is your organization doing well and what