5 Tips for Using Assessments in Hiring

In a difficult hiring market, it is hard to think about adding another layer to your hiring practices that potentially screens people out instead of in.  As one hiring manager said to me last week, “I just need people with a pulse.” But one reason why you may be hunting for people that are alive and not much more is because you aren’t hiring the right people to begin with, so turnover is a challenge and a cost to you in more ways than one. If done correctly, assessments can be a valuable part of your hiring strategy.  To maximize

5 Ideas for Retaining Talent in a Tough Labor Market

Most HR professionals and business leaders today are concerned about finding and keeping talent.  If you are going to focus on one, I’d suggest you start first by focusing on retaining talent. Broadly, the best way to retain talent is to create an environment where people have key needs met. These needs are described in Daniel Pink’s book Drive. They are 1) The need to direct their own lives 2) The desire to do better for ourselves and our world 3) To learn and create new things. But given these three things, what are some practices that can actually be

Are We Taking the Human Out of Human Resources?

Written by: Lorrie Coffey, Horizon Point Consulting My first job in HR was with a Professional Employer Organization (PEO) in Virginia. It was a great opportunity for me to learn about the HR field very quickly and I loved it. But there was one thing I absolutely hated about my job, and that was having to terminate employees over the phone. We managed clients in the 48 continental states and whenever a client needed to terminate an employee, that task fell to me. Imagine a manager half way across the country pulling an employee into an office and saying “I

Why Attendance Occurrence Programs are Bad for Business

Written by: Lorrie Coffey, Horizon Point Consulting In 2003 I got one of those calls every child dreads. My mother was in the hospital and being rushed into emergency surgery. Turned out she had an allergic reaction to a medication and it almost killed her. She was at work when she started to notice something wasn’t right and within a matter of a couple of hours, her hands swelled up so much that she had to have emergency surgery to cut her hands open to relieve the pressure. She ended up with Stevens-Johnson Syndrome and was in the Intensive Cardiac

Are Your Top Employees Also Your Most Toxic?

Picture this: There is an employee at your company that you’ve had multiple complaints against. They treat other employees with a total lack of respect and maybe even the treat customers the same way. They have created a hostile work environment in which other employees dread having to work with them, go out of their way to avoid them both in their tasks and just around the office in general, and customers refuse to deal with them. But they are one of your company’s top performers or they have a knowledge base that no one else in your company has.

What Does Your Candidate Experience Say About Company Culture?

I follow a number of HR groups online. It’s a great way to expand my HR knowledge, see how different companies manage their HR functions, as well as to share my own knowledge and experiences with others. Recently, while scanning through one Facebook group, I came upon a question that stood out. “Do you think it’s ok that managers are consistently late for interviews and leave candidates waiting for 15-20 minutes?” Reading through the comments, many respondents addressed the base issue- No, you shouldn’t make a habit of being late for interviews. But none addressed the impact that doing so

The Office Design that Promotes Productivity, Collaboration, and Cost Savings

Much has been said about the open office floor plan.  The concept arose out of Silicon Valley and became a popular way to supposedly create “collaborative” work environments where innovation happens.  Oh, and as an added bonus, companies saved a lot of money designing office spaces as open.  I’m not sure which came first, the chicken or the egg- the realization that money could be saved this way, or that “collaboration” and therefore innovation would thrive in this type of design.   But in many studies, including this one: The impact of the ‘open’ workspace on human collaboration, it was found

What does Culture have to do with a Job Fair?

Written by: Taylor Simmons, Horizon Point Consulting A friend of mine once shared with me a story of leaving a job to pursue one that seemed like a great opportunity. Soon after taking the new job, she discovered the culture was a nightmare. The company owner had terrible temper and was not necessarily following appropriate guidelines for the business they were in. Needless to say, it was not a culture fit for her and she moved on to find another job. When determining your next career move, culture should definitely be a considering factor. In the next few weeks, we

What to do if ICE knocks on your door…

Immigration is a hot topic whether you have an opinion on it or not.  And most people do. This isn’t a post to comment on to build or not build a wall, but to deal with the reality that immigration scrutiny is on the rise for businesses.  Are you prepared as a business leader for what that means? One reality is that it is harder to get and keep visas for those who are not U.S. citizens.  One proposed change being discussed to H1-B Visas is to limit them to only positions that have a minimum salary of $130,000 a

Employee Health Clinics: A Creative Solution to Climbing Costs

Written by: Lorrie Howard, Horizon Point Consulting Healthcare costs have risen an average of five to seven percent each year for the last five years. With costs steadily increasing, employers are starting to look for creative solutions to combat this steady climb in costs. One solution many employers have adopted is Employee Health Clinics. What is an employee health clinic? It is when an employer or group of employers work with local health care providers to create a health clinic specifically for use by their employees and dependents. The employer usually pays a monthly fee per employee, often between about