Are Your Top Employees Also Your Most Toxic?

Picture this: There is an employee at your company that you’ve had multiple complaints against. They treat other employees with a total lack of respect and maybe even the treat customers the same way. They have created a hostile work environment in which other employees dread having to work with them, go out of their way to avoid them both in their tasks and just around the office in general, and customers refuse to deal with them. But they are one of your company’s top performers or they have a knowledge base that no one else in your company has.

What Does Your Candidate Experience Say About Company Culture?

I follow a number of HR groups online. It’s a great way to expand my HR knowledge, see how different companies manage their HR functions, as well as to share my own knowledge and experiences with others. Recently, while scanning through one Facebook group, I came upon a question that stood out. “Do you think it’s ok that managers are consistently late for interviews and leave candidates waiting for 15-20 minutes?” Reading through the comments, many respondents addressed the base issue- No, you shouldn’t make a habit of being late for interviews. But none addressed the impact that doing so

The Office Design that Promotes Productivity, Collaboration, and Cost Savings

Much has been said about the open office floor plan.  The concept arose out of Silicon Valley and became a popular way to supposedly create “collaborative” work environments where innovation happens.  Oh, and as an added bonus, companies saved a lot of money designing office spaces as open.  I’m not sure which came first, the chicken or the egg- the realization that money could be saved this way, or that “collaboration” and therefore innovation would thrive in this type of design.   But in many studies, including this one: The impact of the ‘open’ workspace on human collaboration, it was found

What does Culture have to do with a Job Fair?

Written by: Taylor Simmons, Horizon Point Consulting A friend of mine once shared with me a story of leaving a job to pursue one that seemed like a great opportunity. Soon after taking the new job, she discovered the culture was a nightmare. The company owner had terrible temper and was not necessarily following appropriate guidelines for the business they were in. Needless to say, it was not a culture fit for her and she moved on to find another job. When determining your next career move, culture should definitely be a considering factor. In the next few weeks, we

What to do if ICE knocks on your door…

Immigration is a hot topic whether you have an opinion on it or not.  And most people do. This isn’t a post to comment on to build or not build a wall, but to deal with the reality that immigration scrutiny is on the rise for businesses.  Are you prepared as a business leader for what that means? One reality is that it is harder to get and keep visas for those who are not U.S. citizens.  One proposed change being discussed to H1-B Visas is to limit them to only positions that have a minimum salary of $130,000 a

Employee Health Clinics: A Creative Solution to Climbing Costs

Written by: Lorrie Howard, Horizon Point Consulting Healthcare costs have risen an average of five to seven percent each year for the last five years. With costs steadily increasing, employers are starting to look for creative solutions to combat this steady climb in costs. One solution many employers have adopted is Employee Health Clinics. What is an employee health clinic? It is when an employer or group of employers work with local health care providers to create a health clinic specifically for use by their employees and dependents. The employer usually pays a monthly fee per employee, often between about

Have an Employee Bored as a Gourd? Not an ideal employment state!

What’s one thing that is extremely detrimental to both employers and employees? Boredom at work! I once worked with an adult client wanting to make a career change.  She was an extremely talented individual, and in talking with her about her then current employer she says she felt like she was just a “warm body”.  One of the main reasons she wanted a change was because she was bored as a gourd at work!  She worked for a government contractor (a waste of taxpayer money as she sat there bored) and none of her talents and skills were being utilized in

Is Your Training Program Legendary or Lackluster?

Written by: Lorrie Howard, Horizon Point Consulting  “An investment in knowledge pays the best interest.” – Benjamin Franklin As I discussed in my recent post Five Elements of a Great Onboarding Experience, having a great new hire orientation can be critical to making a great first impression and getting a new hire successfully onboard with your organization. While many companies have worked hard to create that great first impression, they fall short on the long-term impression they give employees by failing to create a continuous training program. I’m currently working with a client to help them set goals for the

Change Management: Celebrating the Small Victories

Written by: Lorrie Howard, Horizon Point Consulting  Change is never easy. I remind myself of this daily as I navigate some major changes in my personal life. And my experience has been a great reminder of why change is often viewed so negatively. It’s the unknown. While they say the definition of insanity is doing the same thing over and over and expecting different results, the thought of changing that pattern and not knowing what the result will be is often petrifying. I recently started working with a client who is experiencing a great deal of change in their organization

A Look Back On the Best Way to Thank Employees is to Make it Personal

In 2015, we worked with a client where one of the company’s core values was relationships.  The value they place on relationships, with their employees and their customers, leads to a competitive advantage for the company. But I don’t think they do it because it creates a competitive advantage. They do it because it is just the right thing to do. One thing I learned from them is how this value actually plays out in the way that they recognize and reward employees. As an outsider looking in they: Get to know their people as people, not just as workers