Be Leary of the First Impression

I spent some time (finally) reading for pleasure over the 4th of July holiday week.  A new author, Amor Towles, has struck a cord with me, and I finished up reading A Gentleman in Moscow over the break. The writing is eloquent and thought-provoking, and this quote resonated with me as a keen lesson: After all, what can a first impression tell us about someone we’ve just met for a minute in the lobby of a hotel? For that matter, what can a first impression tell us about anyone? Why, no more than a chord can tell us about Beethoven,

The Experience Before the Experience: 3 Things Disney Can Teach Us About Worldclass Onboarding

You’ve drunk the Kool-Aid.  You put down your deposit, and you’re now trying to figure out how to schedule dining reservations 180 days out. And, despite how much everyone has told you about FastPasses, you are still a little confused about how and when you are supposed to book them, which ones are first tier and which ones are second tier, and really, which rides are worth getting a FastPast for. There are so many choices and decisions to navigate as you embark on your first trip to Disney World! Such was my experience as we spent the spring planning

Getting Off the Ground: 7 STEPS TO DEVELOPING A SUCCESSFUL BUSINESS

Entrepreneurship is one of our passions. We are excited to be presenting at the National Career Development Association (NCDA) conference in Orlando next week about how to start a business. We hope you can join us if you are at the conference, but if not, here are our 7 steps for starting a successful business. After the conference, we will be launching an online course with this curriculum, so stay tuned for how you can participate in learning this information in a self-paced format online.

A Culture Where Nothing Is Ever Good Enough and How to Fix It: An Interview with Rajeev Behera CEO of Reflektive

1 in 4 people say their jobs are the most stressful part of their lives. What is creating stress in the workplace and how can it be resolved? Rajeev Behera, CEO of Reflektive, says that a fear-based work culture where nothing is ever good enough is a main cause of stress in the workplace. This occurs when managers use intimidation tactics, putting more value on the employees that put in the most hours, instead of those who are team players. Rajeev saw this first-hand in his work life before founding Reflektive, a performance management and talent development software company, where

Mommas Maintaining Grit?

Throw-up had literally been everywhere.  All week.  As had it’s counterpart that also comes along with what would later be diagnosed as rotavirus in my son. I had multiple meetings scheduled both with current and desired clients.  I had blocked off time to prepare for the next week that involved three different training sessions.   Each required the preparation and roll out of new material. I just couldn’t wing these. And because of said throw-up coming often at night, I hadn’t slept.  Neither had my husband, and he had multiple priorities at work to attend to as well. I canceled all