10 Quotes on Brave Leadership from Brene Brown at #SHRM19

“Leadership isn’t about having all the right answers. It’s about having all the right questions.” “You cannot opt out of fear and feelings. Determine what fears and feelings are leading to behaviors. Don’t play whack a mole with bad behaviors. Address fears and feelings directly.” My Favorite: “If you cannot have hard conversations because they are making you uncomfortable you won’t be leading in the next five years.  And it’s not the responsibility of the target of the conversation to prompt it.  It is your job as a leader.”  “Courage is teachable, observable, and measurable. Fear is the biggest barrier to it.” “Vulnerability

7 Pieces of Advice for Becoming a Great Speaker

Spending the last week at the National #SHRM19 conference with 20,000 plus people provided the opportunity to see and hear a lot of speakers across a diverse group of topics and styles.    As I reflect on what made some stand out over others, I find this list of advice helpful to myself as a speaker and hopefully to you too, regardless of the size of the audience or the subject you may find yourself addressing:  Pictures and stories are worth 1000 words. If you can illustrate with a picture or a story, don’t put the words on a slide. No

Put Your Phone Away: The 1 Best Piece of Advice for Today’s Adults and Teens?

I’ve been asked to speak to a group of high school student leaders this week.  I’m always open to almost any topic the organizers want me to cover that I have expertise in.  In this case, what started off as a talk about communication skills morphed into talking about building confidence. The adult leader said that she felt as though this was a challenge for most youth of today.   I see this point and also see where there are a variety of factors contributing to it. One factor that I see related to both challenges in communication skills and confidence is the

4 Main Sources to Get Wage Data

I hope to see you at #SHRM19 next week!  If you are attending, stop by and see me at 10:45 am on Tuesday in Westgate Ballroom A for my session – “Do You Need to Raise Your Wages:  A Step-by-Step Guide for Evaluating Your Wage Practices”.   If you can’t make it, one of the most important steps in this process is to get good market data.  Where do you find this?  First: Contact your local Chamber of Commerce and/or Economic Development Entity and see if they do a local or regional wage survey that you can participate in and/or purchase.  Most communities do

4 Pieces of Advice for College Students

One of the things I like to do most is help students consider what would maximize their learning and experiences in preparation for the working world.   I recently had lunch with a student who is majoring in business and thinking about concentrating in Human Resources.  She is bright, well-rounded and is exploring multiple possibilities.  She asked good questions about what to consider, and I found myself offering this advice that I would offer to most college students, in particular, business school students: 1.  Study or work abroad at some point before you graduate.  I know the cost of this

Create Insights Instead of Giving Feedback

“….But the most helpful advice is not a painting. It is instead a box of paints and a set of brushes. Here, the best team leaders seem to say, take these paints, those brushes, and see what you think you can do with them. What do you see, from your vantage point? What picture can you paint?” from Nine Lies About Work A few weeks ago, we talked about how neuro research shows us that for learning to happen, insights have to be created. We talk a lot about giving and receiving feedback in the workplace and how necessary it

What the World Needs…

“Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” ― Howard Thurman Watch this video from this week’s America’s Got Talent to see this quote in action. It will inspire you, I promise. 

2 Tips for Resolving Conflict Wisely

The shortest distance to solve a conflict does not take the path of a triangle. One of the best interview questions to ask, regardless of the position is, “Tell me about a time when you had a conflict with another person and how did you resolve it?” This question was asked in an interview panel I was a part of and I loved the applicant’s response.  She started by stating, “I don’t practice triangular conflict resolution,” and then proceeded to describe a situation in which she went directly to the person the conflict was with in order to resolve the

3 Things to Help Your Recruiting Efforts during a tough Labor Market

In our last post, we discussed strategies for retaining talent in a difficult labor market.  Hopefully, you’ve focused efforts there, but most likely, you also need to figure out the best ways to recruit talent. Here are some ideas for doing so: 1. Expose Yourself! Exposure is a key problem in attracting talent, especially for B2B companies.  Developing programs that expose people in the community to your company and jobs are important. We aren’t all Apple and Google. You can do this through partnership with schools in your area, marketing campaigns, involvement in community and charitable endeavors and by giving your

5 Tips for Using Assessments in Hiring

In a difficult hiring market, it is hard to think about adding another layer to your hiring practices that potentially screens people out instead of in.  As one hiring manager said to me last week, “I just need people with a pulse.” But one reason why you may be hunting for people that are alive and not much more is because you aren’t hiring the right people to begin with, so turnover is a challenge and a cost to you in more ways than one. If done correctly, assessments can be a valuable part of your hiring strategy.  To maximize