2 Tips for Resolving Conflict Wisely

The shortest distance to solve a conflict does not take the path of a triangle. One of the best interview questions to ask, regardless of the position is, “Tell me about a time when you had a conflict with another person and how did you resolve it?” This question was asked in an interview panel I was a part of and I loved the applicant’s response.  She started by stating, “I don’t practice triangular conflict resolution,” and then proceeded to describe a situation in which she went directly to the person the conflict was with in order to resolve the

3 Things to Help Your Recruiting Efforts during a tough Labor Market

In our last post, we discussed strategies for retaining talent in a difficult labor market.  Hopefully, you’ve focused efforts there, but most likely, you also need to figure out the best ways to recruit talent. Here are some ideas for doing so: 1. Expose Yourself! Exposure is a key problem in attracting talent, especially for B2B companies.  Developing programs that expose people in the community to your company and jobs are important. We aren’t all Apple and Google. You can do this through partnership with schools in your area, marketing campaigns, involvement in community and charitable endeavors and by giving your

5 Tips for Using Assessments in Hiring

In a difficult hiring market, it is hard to think about adding another layer to your hiring practices that potentially screens people out instead of in.  As one hiring manager said to me last week, “I just need people with a pulse.” But one reason why you may be hunting for people that are alive and not much more is because you aren’t hiring the right people to begin with, so turnover is a challenge and a cost to you in more ways than one. If done correctly, assessments can be a valuable part of your hiring strategy.  To maximize

5 Ideas for Retaining Talent in a Tough Labor Market

Most HR professionals and business leaders today are concerned about finding and keeping talent.  If you are going to focus on one, I’d suggest you start first by focusing on retaining talent. Broadly, the best way to retain talent is to create an environment where people have key needs met. These needs are described in Daniel Pink’s book Drive. They are 1) The need to direct their own lives 2) The desire to do better for ourselves and our world 3) To learn and create new things. But given these three things, what are some practices that can actually be

For the Love, Make a Decision! 5 Tips For Establishing Personal Leadership Through Decision Making…

Have you ever been around someone that waffled on everything?  Whether big or small, with each decision they go back and forth and back and forth until the decision, oftentimes, becomes null and void.  Also, oftentimes, they only worry about what others are thinking in making a decision instead of moving forward based on what is right and best for them personally. By and large, leaders are decision makers.  Establishing personal leadership requires sound personal decision making and being confident in those decisions.  This is necessary before you can make decisions that impact others and/or an organization.  It is difficult to

3 Ways to Create Insights for Learning

“Mom, I made a connection!” we hear our son say quite frequently now. We didn’t teach him about “connections” so someone at school must be talking about paying attention to be able to make connections between information and learning. For example, a couple of weeks ago they read a book about Rosie an Engineer and then “engineered” a plane to see if it would fly.    He loved it- the building the plane part, not the reading ☺ This past weekend, he was playing in the front yard and came running in. “Mom, Mom! Come outside, I need to show you

5 Things To Consider in Pursuing Passion in Work

I always seem to get the best insights into my children’s minds from the front seat of the car when they don’t think I’m listening.  It usually comes in the form of backseat dialogue between themselves and a friend. One particular day driving to baseball practice, a friend of my son’s was with us and he out of the blue stated, “I want to be a lawyer when I grow up.” My son responded, “Why?” “So I can make a bunch of money,” he said. I guess my son saw this as an invitation to declare what he wanted to

The Most Popular Emerging Employee Benefit is…

I remember thinking, how am I going to do this? I had just started my first full-time job out of college, and I was getting married that year.  I had been given two weeks of vacation for my first year that I had to earn throughout the year. If I wanted to take a honeymoon and be off a day or two before the wedding, I really had almost no time left to take off.  And a couple of my good friends were getting married that summer too, and I was in their weddings out of town. Was I going

4 Training Facilitation Tips Gleaned from a Five-Year-Old

“Mommy,” my five-year-old said from the backseat of the car on the way to school one morning, “What do you do for work (pronounced more like wurk)?” I wasn’t sure where her question was coming from, but in trying to think about how to describe what I do to so her Pre-K mind would understand, I quickly thought that “consulting” wasn’t going to make sense. So, I chose instead to describe what I do in the context of what I was scheduled to do that day. “Well, today, I’m going to train some people on their first day of work.

4 Ways to State Your Intentions in Order to Drive the Best Outcomes

I’m preparing to take my kids into Target, Lord help me. I just need to get some necessities.  I park the car, turn and look them in the eye and tell them, “We are not going to the toy section.  We are here to get milk, a card for someone, and some toilet paper. You will both walk beside me and the cart.  You will not run, and you will not ask if you can go look at toys, okay?” I get “yes ma’am”.  And then ask them to repeat back to me what I just said and what they