5 Minute Memo for MOPs

Are you a MOP? MOPs are Managers of People, and whether you are leaning into long-term remote work or reacclimating to an in-person work environment, here’s a 5-minute memo to help you stay on track. 

  1. Go easy — on yourself and others. There’s been a shakeup. Remember that we are all People First. We are People First in the sense that we are not ______ first (insert managers, leaders, bosses, etc.), and we should be People First in the way we manage and lead others. 
  2. Be inclusive — Everyone has a different story. Remember to acknowledge, respect, welcome, and celebrate differences. Try these 4 Exercises with yourself, your team, and/or organization. Use your influence to create a psychologically safe workplace. 
  3. Be flexible — Have you ever needed to leave work early to pick up a child from school? Ever struggled to schedule a doctor’s appointment around your work hours? Do you or someone you know live with depression? Flexibility feeds physical and mental health for you and your team and directly supports organizational productivity and success.  
  4. Train, develop, coach — It can be easy for MOPs to be laser-focused on people management and miss opportunities for people development. Think of the old adage: You can’t see the forest for the trees. Let’s be mindful of the forest and dedicate some time to training and developing our team members. 
  5. Evaluate — Continuous improvement requires consistent, meaningful evaluation. What’s working well? What isn’t? Evaluation doesn’t have to be complex or formal; it can be as simple as stopping by a coworker’s desk and asking for feedback on a recent communication or project (note to self: time this right, when they’re not swamped, and depending on your work relationship, you may want to give them a heads up). 

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Jillian Miles

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