Insights from our NCDA Session about: Delivering Career Services to Diverse Populations with Inclusive Pathways

Jillian and I had a great time at NCDA in Chicago this month with our small group! We shared and learned about best practices for delivering career services to all groups.

We started with a fun beachball toss to learn more about the diversity of the participants in our session. Who knew so many career professionals are introverts by nature! We shared these tips for supporting individuals and groups in their career development journey:

1. Cater to Your Audience – Do you know your learning style and the style for those you serve? Take The Vark to find out.
2. Provide clear expectations while also giving individuals ownership and opportunities to drive their individual goals – Do you use SMART goals? Read about setting them in this article from Forbes.com: The Ultimate Guide to S.M.A.R.T. Goals.
3. Be accessible and open to feedback – Do you ask for feedback? Here are some tips from a blog post written by Jillian: Feed Your Future with Feedback and Feedforward.

As a group, we had discussions around having a People First mindset. It all comes down to serving others & meeting people where they are.

Here are a couple of books we recommended during our session. You should check them out too!